great selection, great prices and great employees. Don't normally do reviews but I see the salty…read morereviews and they deserve better!

Management, employees willingness to help, employees attitudes towards customers. Employees…read moreclassify customers based on looks and if they can or can't afford things in the store

This is SUCH a Great Store. It's an Ohio River Valley Blessing. The quality, variety and…read moreaffordability are excellent. The staff are kind and smart. They know the stock and they will often walk you around the store showing you items you have asked about and I oersonally LOVE having a choice of top quality items both top brand and lesser known but solid merchandise. My favorite thing is that they carry canoes. Old Towne canoes. And they had the best canoe trailers that I have ever seen. Fishing from a canoe and exploratory paddling in these brilliant state parks is awesome. Yesterday iwas looking for a hard to find item for storing extra large jumper cbles and i mean BIG and thought BRIDGEPORT! I flound so many choices and designs and colors and i was able to purchase one that is gonna hold up for decades and BTW it is color coordinated with my jumpers! While there i dropped the case for my brand new umbrella first time using. DO you know they walked the store until they found it and held it for me? HOMETOWN EXCELLENCE with Country Pride

Dear Echo Customer Support,…read more I am writing to formally file a complaint regarding poor service and failure to honor the warranty at your authorized dealer in Beckley, WV. Several months ago, I brought my Echo SRM-225 trimmer to the Beckley location for repair. This unit is still covered under Echo's 5-year warranty. Instead of performing a proper repair under warranty, the dealer attempted to charge me. Eventually, they told me the problem was only the spark arrestor screen, but when I took it back out to use, the trimmer was still bogging down after less than 10 minutes. In other words, they charged me but did not actually fix the problem. I then took the trimmer to my regular repair technician, who correctly tuned the carburetor -- exactly what I expected the Beckley store to do under warranty in the first place. After that, the trimmer ran properly. Later, I purchased an Echo Speed Feed head for another trimmer. After only one use, the attachment stripped the threads and flew off, damaging my equipment. When I returned to the Beckley store with my receipt, I was told they would not refund me because the product was "used." Of course it was used once -- that's how I discovered the defect. Denying a refund in this situation is not acceptable. This experience has left me with: Warranty service not honored. A defective Echo part that caused further damage to my equipment. A dealer unwilling to honor receipts or stand by Echo's warranty. I expect Echo to honor its 5-year warranty and provide a fair resolution -- either reimbursement for the defective Speed Feed head and damage caused, or replacement of the unit and assurance that warranty repairs will be handled properly in the future.

Dear bridgeport power epuipment tools in beckley wv Customer Support my name is andrew cantley…read more I am writing to formally file a complaint regarding poor service and failure to honor the warranty at your authorized dealer in Beckley, WV. Several months ago, I brought my Echo SRM-225 trimmer to the Beckley location for repair. This unit is still covered under Echo's 5-year warranty. Instead of performing a proper repair under warranty, the dealer attempted to charge me. Eventually, they told me the problem was only the spark arrestor screen, but when I took it back out to use, the trimmer was still bogging down after less than 10 minutes. In other words, they charged me but did not actually fix the problem. I then took the trimmer to my regular repair technician, who correctly tuned the carburetor -- exactly what I expected the Beckley store to do under warranty in the first place. After that, the trimmer ran properly. Later, I purchased an Echo Speed Feed head for another trimmer. After only one use, the attachment stripped the threads and flew off, damaging my equipment. When I returned to the Beckley store with my receipt, I was told they would not refund me because the product was "used." Of course it was used once -- that's how I discovered the defect. Denying a refund in this situation is not acceptable. This experience has left me with: Warranty service not honored. A defective Echo part that caused further damage to my equipment. A dealer unwilling to honor receipts or stand by Echo's warranty. I expect Echo to honor its 5-year warranty and provide a fair resolution -- either reimbursement for the defective Speed Feed head and damage caused, or replacement of the unit and assurance that warranty repairs will be handled properly in the future.

Ordered parts on a Tuesday, told would be in Friday. Called Friday, parts not in but were ordered…read moreand shipped from Illinois and may come in Saturday. Called Saturday, parts not in but should be here Tuesday. Called Tuesday, parts not in but one of two parts was lost in shipment and the other had just been ordered. I have Called this place 8 times and been disconnected on 4 of those occasions. No one knew what was going on. Do not waste your time ordering from Bridgeport in Greenup.

Do not do business with this location, they can't be trusted…read more In January 2023 I purchased a used John Deere Mower, Transaction Date: January 27, 2023 Merchant: BRIDGEPORT EQUIP & TOO Amount: $865.25. I mowed with it one time, GREAT MOWER. The second time the mower locked up. I took it to Ripley Bridgeport Equipment to check it out. Over $900 later my mower is ready for pickup. I purchased the mower as is and understand the pulleys needed replaced, OK.... I was told the mower had been through the service department and checked out ok. When the service records were checked no service had been completed and It needed a everything serviced. They offered if I wanted to buy a new mower they would give me all my money back, but I don't want to spend $5000 more. They will not believe that I was told it was serviced. You can't believe what they TELL YOU !!!! Don't do business with this location!!!!

After visiting too many websites, looking at too many tractors, a coworker asked if I had looked at…read moreBridgeport Equipment in Marietta, OH. I went on their website and found that they had several tractors that were exactly what I was looking for. So, after several phone calls, I went to the Marietta location and made my purchase. A new (left over 2018 model) with the loader priced lower than some of the used machines I was considering. In all my dealings, both on the phone and in person I found the Bridgeport staff to be professional and helpful. I couldn't be happier. I give them 4 thumbs up! (Borrowing 2 thumbs from my wife)

We had a tire blow on our RV which severed our hydraulic line causing our slides to open while we…read morewere on the highway. When we stopped for fuel we realized they were opening and Ron's was recommended. They fit us right in and fixed the broken line as well as a leaf spring that broke, too. Thank you so much for going above and beyond to help us get back on the road. We are truly grateful!

Ron's car clinic, I recently purchased 4 new tires from…read moreRon's Car clinic , reluctantly now it's 5 . I usually purchase tires at halls but I was in a hurry and Ron's car clinic had what I needed in stock . Wow, I wish I would have waited . Shortest story is he made no effort to take care of his product he sold me . 5 days after install, the side wall developed a knot (blow out) right on the rim . He immediately blamed it on me for hitting something. He insisted the car be driven home then back the next day so he could sell me another tire . After telling him it wasn't safe to drive and the car would be taken to halls tires to have it replaced, he threw a new one on temporarily. Ok, good. At least it's not going to blow out and wreck me on the round trip back . Next day, new tire installed at more than the original price of the one I just bought a few days ago and no accountability for the defective tire. He put zero effort into customer care and did not conduct business in a professional manner throughout our entire transaction. Buyers beware; he will send you out with overinflated tires and suggest an unsafe vehicle is OK to drive. Also, check your torque. In other words, take your business elsewhere.

My son hit a large pothole that brought his car out of alignment at the beginning of the summer. He…read morewas driving back from college and had 500 or so miles to go to get home and the poor alignment wore out his front tires as he traveled the remainder of his trip home. We opted to have an alignment done, replace the front tires with used tires to match the tread life on the back and replace two TPMS sensors. 3 months and 6000 miles later the front tires were worn out again, which shouldn't have happened. The shop did everything in their power to make it right, performing a second alignment under warrantee, and mounted/balanced the 4 tires we brought in for free. My son forgot that they had installed two TPMS sensors 3 months prior and bought 4 new ones. When my son arrived home he mentioned that he had only needed to purchase the 4 TPMS sensors and that the car rides perfectly. I then pointed out that 2 of the TMPS sensors that he just replaced were only 3 months old. Swann's let us bring the car back, removed/reinstalled the 3 month old TPMS sensors and refunded the cost of them. In this instance they made even our mistake right. Not every service is going to go according to plan, but a great vendor like Swann's is able to turn what could have been a bad experience into one that we won't soon forget. They will be getting all of our future tire related business.

I cannot say enough good about this shop and their service. I got a flat tire and they replaced it…read morefor cheap. I was really at their mercy on this one as I had to get on the road to catch a flight. The owner Walter Swann was such a nice and humble person. I told him what happened and he sat by me to chat. I was a bit anxious , on the edge. Little does he know how much I appreciated his company while I waited. In less than 30 minutes they had me back on the road. Thank thank you so much! Forever grateful . There's still angels on earth They were busy and I called other shops that were extremely busy too. I am so grateful for the recommendation and service I got today is unbeatable. I made it to my flight with no speeding.

We were on our way back home to Cincinnati (via the Hocking Hills) when we began to have car…read moreproblems (brakes) just north of Nelsonville. Our daughter, who was familiar with the Athens area (she graduated from Ohio U.) told me about Sundown Garage. We quickly got a hotel room ( it was Father's Day' so not much was open). I called and left a message (they didn't open until 9M on Monday) and I called again the next morning. I was able to get the car down to them and spoke with Danny and Will. Will drive me back to our hotel, stopping at a grocery store on the way back to our hotel so we would have some food. The next day he picked me up and drove me down to Athens to pick up my car. This is the kind of service you hope for in our country, but is so rare. I thought the cost of the repairs was more than reasonable. I have always liked Athens (I grew up in Youngstown, but moved 8 times with my jobs) and if I was beginning retirement I might consider moving here, but I am almost 78. Danny, Will and Angela, THANK YOU VERY MUCH!!!

While on the road a long way from home, I noticed oil dripping from the engine area of my Toyota…read more The local Toyota dealer quoted $1646 to stop the leaks. Danny, the Sundown owner, determined the leak was from a loose oil filter, which simply needed to be hand-tightened. Thanks Danny, for your skill and honesty.

Driver's side needed a new ball joint & requested an alignment. Guy called and gave me a total "for…read moreeverything, labor, taxes, everything" which was $256 & change. I was only concerned with the dollar amount. When I went to pick up my car, a different guy at the front said $345. I said I would not pay that because it was not what I was told. This guy even tried to find me a 10% off coupon! Finally the other guy who had told me $256 took my issue to his service manager. I paid $259 & left. When I was leaving I noticed my container of change (mostly quarters) was almost half empty. I can tell my front end issue got fixed but I think there may be another issue elsewhere that was not there when I took it to them. I'm disappointed. I really want a place I can trust to take my vehicle to repeatedly without worry of price gouging or possibly creating other issues.