Charles is the best! He's been doing my taxes for years and I'm so appreciative of his work ethic…read moreand his attention to detail! He takes the stress out of getting my taxes done!!

Very kind and helpful for first time doing taxes overall a great experience totally recommendread more

Never have I dealt with such rude and disrespectful front office staff. I had to keep calling to…read moreour taxes completed after we filed just after the beginning of the year just to find out today they did send all necessary documents. When I called I was stone walled by a receptionist that was rude! I will not be returning. They need to be trained in proper customers service etiquette. Strung along and very unsatisfied. Too bad.

Thanks for your help. You have done an excellent work on my tax return the last few years…read more Highly recommend!

Bad customer service!!! I made an appointment and made several calls and left messages to ask what…read moreall we need before we get seen. They never returned my calls. We went into our appointment only to be shewed away and told that we can do our taxes on our own since our mortgage taxes for both homes was less than $24,000. This could've been easily said over the phone if they called back instead of us driving all the way to their office, only to be shut down. Unbelievable!!!

Steven & Associates Accounting My wife and I have been going…read moreto Steven for our taxes every year since we were living in San Diego and dating. That was back in 1996. Since then we have married, own a house, have two kids and now live in Murrieta. We still make the drive down every year because they do such good work for very reasonable fees! They maximize your return and know the laws very well. I highly recommend these folks for your tax work.

I would recommend CTTS under the ownership of Kathi Schick. She's professional, knowledgeable, and…read morekind. I know that there were issues with the previous owner but Ms. Schick runs a great business and I trust her with my tax preparation.

Excellent, professional tax preparation service. I have been using them since I moved here in San…read moreDiego and have never looked back. I would totally recommend this tax service to anyone.

I highly recommend Cliff for your tax reports! We've been working with him every year for the tax…read moreseason and my husband and I are very happy we met him several years ago. He has lots of experience and will make your tax reports in a timely manner. We will definitely look for him again for this year's tax season.

BEWARE! DONT COME HERE ESPECIALLY IF YOU ARE RELYING ON YOUR REFUND SOON!…read more Let's start with the 1st actual appointment feb 18 took documents went over my taxes paid the fee of $220 for W2 preparation, I did agree that we wait what Maria the owner my tax preparer said would be about 2 wks for the EDD 10k tax credit to be finalized & passed into law as my employer had shut down in 2020 due to covid so I have Unemployent & w2 forms to submit , ok so I Waited for her submit but we pretty much had everything ready to go. I waited the 2 wks heard nothing from them so I call to ask them they said the system isn't updated yet to keep waiting to submit ok I wait & wait. I'm hearing from other friends & fam that went elsewhere that were also waiting for the unemployment tax credit that their tax preparers have contacted them so that they are ready to submit. Finally on March 26 after I call they said oh yes we can submit them now all we need is for me to sign, so I show up & another girl goes over my tax paper work that was done in feb 18! & I notice that my refund amount is wrong it's not including the 10k unemployment tax credit that we have been waiting for what she had was 1thousand less than what I'm supposed to get , she says oh let me go check with maria the owner which prepared my taxes Maria agrees that it was a mistake & they fix it & then give me my correct refund amount & paper work. Ok great right? Noooo! I called April 10 spoke to Maria to check the status of my refund because I haven't been able to see anything on the irs website tracker which is odd! She said oh they have been submitted since March 26 that I just have to wait that the irs is very backed up,ok so I believe her & wait & no point during this conversation does she mention that their is anything wrong with my taxes. So fast forward to today a friend of mines informed me that she filed 1 week ago with turbo tax online on paid $50 & already got her refund deposited after a week! So I call the IRS again & say hey what's going on?! The irs representative said my taxes have been rejected multiple times due to the name either being entered incorrect from one of my dependents, she said it's been rejected since April 10 & they tried again April 11 the rep said but no your taxes are not approved or submitted! Of course I'm furious! Why didn't anyone from sainz tax call to inform me! When I called to speak to Maria & I told her was the IRS just told me she was denying what the IRS JUST TOLD ME! She was was speaking over me of course I got loud as well & she kept saying we did submit your taxes we did! I told her you submit them but never informed be that they were rejected! She then said she needed the social security cards again & proof of residency & proof of school enrollment. After our call all communication with her was through txt so I can have proof of their lies. I sent her everything she asked for & asked her why now she needs all of this if it was to buy herself time, because she still had filed my taxes March 26 with out the school verification & proof of residency. Which my w2 & driver license she already had is proof but regardless I sent it to her, but also requested a refund. They then reply with they tried to inform me that my taxes are rejected but according to them my voicemail was full? I replied back why didn't you txt me?! Or E mail me! Regarding the rejection? There's other ways of communication. Well why didn't they? Because my taxes felll through the cracks that's just the Truth they have so many clients & after you pay over $200 they don't care or follow up to make sure your taxes have been accepted & that everything is complete! They deny any wrong doing I could of accepted a we are sorry let's refund you & try to get your taxes submit ASAP we are sorry for the inconvenience. That's what a good business person would of done instead I got talking over me & denying any wrong doing from them! I will never go back & I will warn people about this business & I will go elsewhere as time to file on time is running out. As of now she hasn't replied when or how she will be refunding me by $220! I will also be reporting this business to the BBB! This is unfair as they collect $220 from each appointment they have they done realize people but really be depending on their tax refund I felt like I was very patient with them but this was the last straw! Days before tax deadline & my taxes aren't file yet! & I'm the one that had to call them to inform them! So unprofessional! Oh & one last note their office is very hot no AC both times I have gone so be ready to sweat if you do decide to go to this business! So update I received a txt & they said they will refund me once I take back my copies of the taxes they prepared. I said no problem I will be there tommorow morning to drop it off & hopefully they refund me as I paid with card they said they will reimburse me through my card.

Amazing customer service with people who go above and beyond. Mary helped me file my 2019 and 2020…read moretaxes. I was a little nervous, I was doing my taxes as an independent contractor for the first time. I called and she was booked the whole week, it was urgent that I get them done as I was backed up a year. She ended up coming in an hour early to fit me in and I was blown away. She was fast efficient and extremely knowledgeable in her field. I would strongly recommend her to anyone running a small business. I can't express how appreciative I am for her help she is a godsend. Thank you Mary

I am so happy to know Dee. She has been preparing my taxes for several years. I highly recommend…read moreyou have Dee do your taxes this year.

No Better Place. No Better Atmosphere and you will not find more caring honest people in this field…read morethroughout all San Diego. They are the Absolute Tax Professionals.!!!

The necessary evil of filing taxes are typically a stressful time for many, and for many years I…read morewould prepare/do my own. This was way before software programs like TurboTax were even created. As the years passed, changes in my deductions and stock/401k withdrawals and/or loans have created a mess of confusion. So, trying to minimize headaches overall, I've been having my taxes prepared for probably the last 15 years or so. We had heard about this place through a friend, and haven't looked back since. It is simply the most economical choice we've come across. We have a preferred employee (Raquel) that has helped us every time, and it has been a quick, mostly painless experience. (It does hurt when you owe the IRS..) They don't accept appointments, so my best suggestion to you is just get there early. Most of the time we've been out of here (with a smile) in 30-45 minutes.

HORRIBLE EXPERIENCE Caesar made a mistake of putting on my…read moretaxes that my daughter didn't live with me And so I was being charged instead of receiving money I called and explained my situation and he not only did HE SCREAM AT ME but also HE HUNG UP ON ME NOT PROFESSIONAL AT ALL I expected him to at least help me out and admit that he made a mistake. I kindly called and asked for help ( I didn't even ask for a refund ) Instead I was completely ignored, yelled at and set aside like nothing ever happened. Not ok Lack of education And professionalism (Original) Mala experiencia la que yo tuve,CESAR que es la persona que me ayudo se equivoco con mis formas 2 veces al yo llamarlo y explicarle me grito y por supuesto me colgo como lo hace la gente sin educaccion...Todos merecemos un trato digno y un buen servicio,si las personas dicen que obtuvieron un buen servicio porque no tubieron problemas QUE BIEN ,pero si tienes algun problema asi los resuelven. COMPLETAMENTE FALSO!!! no contestar seria ustedes dicen la verdad,ni grite ni amenaze a nadie yo dije lo ocurrido y tendre RESPETO" por los demas que trabajan en CASA BLANCA