Thank you very much. It took my many months to muster up the courage to hand over my office jet pro…read more8600 to anyone. It was not printing and I couldn't fix it. Can you imagine that? Every day from work I would pass this place and it got my attention. Finally I called and a nice man named Chris said he would take a look at it. I thought it was on its death bed but NO Chris got it to work with some extra tender loving care. He was about to pronounce it dead before he came up with one more idea. It worked! I'm so glad I have it now and just in time for tax time. Top it off it didn't cost an arm and a leg! Thanks. Highly recommended

I thought my printer was dead with a bad jam, thinking I would have to buy new one after talking to…read morethe mfg. Chris did a great job in saving the printer and doing it quickly. Plus, he gave good advice on keeping the printer healthy. I would highly recommend LVBM to anyone with printer issue. Highly competant and ultra fair pricing. Highly recommended.

My insurance company referred me to Dergham IT to have my MacBook repaired. They said that Dergham…read moreIT was the most reputable in the Lehigh Valley Area. Well, they weren't wrong! Mark went above and beyond to fix my MacBook, and I greatly appreciate it! He provided A+ service, and I will definitely be a returning customer! I will suggest Mark to anyone I know who has a computer problem. They are far better off bringing it here rather than GeekSquad.

These guys aren't just awesome they're so honest it's surprising, since the computer tower we…read morebrought in wasn't ours. We had to describe the complaints my sibling has repeated for a little over a year now. The guys instantly said they were almost positive they knew what was wrong and asked if we had a few minutes to wait. And in those few minutes they fixed the issue and just charged us a diagnostic fee. We had expected needing to replace/buy something for the tower. (My father and I were getting it fixed as a surprise for my sibling's birthday.) the honesty from them was incredibly refreshing. Also, they were very helpful in just moving the tower about. It was heavy and my father's arm was in a sling from a recent surgery. I would have moved it but they politely offered to remove it from the car and place it back in once it was repaired. I strongly recommend going here if you need you computers fixed. (We were also recommended to go there.)

Very friendly guy that runs an awesome business. Knows what hes doing and is fair priced…read more Definitely recommend if you need anything repaired.

I had a computer issue and Tom's Help Desk was so helpful. I'm really glad I found them. They…read morehelped me immediately and I feel very secure that they will be able to troubleshoot any computer issues I have in the future.

I had an amazing experience with the team at Tom's Help Desk. I was stuck on a PC build and Tom,…read moreRyan, and Taiyana were super helpful. They quickly were able to rectify my issue and I now have two happy boys rocking amazing-looking high-performance gaming PCs.

Michael, outstanding service and great personality. Installed AOSU solar cams, the base hooked up,…read moreeven to time to tidy up other loose cables where are modem, etc is located. Having him back to install solar panel on ring doorbell. I highly recommend Smarty Tech solutions to all.

Michael from Smarty Tech Solutions installed 4 security cameras in my home. Unlike some other…read morecompanies, he came out, assessed the job and quoted a fair price based on the job rather than by the hour. He confirmed the appointment the day before the scheduled date and called when he was on his way.He was polite, professional and, above all else, knowledgeable.He cleaned up after the job was done and made sure we were satisfied before leaving. I highly recommend Smarty Tech Solutions for your technology needs.

Worst service ever. Paid $800 for a refurbished computer from them that is slower than my previous…read morecomputer. I was also charged another $700 to port over my files, which half were not even transferred over. I wouldn't recommend them to anyone!

Went in and dropped off my laptop to be fixed. Which they fixed very fast. But the fee of labor…read morewhich is 110$ an hr. Is kind is crazy to me, I pay 11$ an hr for a mechanic to look over my truck. Not a computer. I just think the prices are way too high. Overall I ended up paying 867$ for my compter to be fixed, when a couple 100$ more I could have bought a brand new Mac. And i couldn't even get all my files on my hard drive back. And the drive wasn't even damaged, only the screen was damaged. You pay 65$ when you drop it off, then they called me back to order the screen I could have paid the full bill of 460$, but I decided to pay 220$. And then I was told an 110$ N hour for labor and they'll charge me 4 hrs off the bat. I doubt it even take that long if they're as professional as they say. But then I ended up paying another 580$ when I picked it up. So your telling me another 5 hrs to bypass to get me to get apple again. Idk, it is what it is now. But I believe I was taken advantage of.

Could've sworn I wrote a review the first time I used Coughlin's repair service. I loved them the…read morefirst time. Love them the second time. We have an expensive flat-screen TV that we bought in 2010. It's a Toshiba Regza 46" (cost back then was more than $1000). I love it. The base is better than newer tvs because it's a lot more stable. It finally started getting quirky in 2020. I took it to Coughlin's and they were super attentive and fixed it for about $150 (cheaper than buying a new one). My spouse uses it and wanted something bigger but opted to keep the repaired and working Toshiba as a backup. We sure needed it. Bought an XBR800H Sony 55". I had it on, turned it off for a little while and turned it on but the screen was a light black and power was on. Thank goodness I remembered Coughlin's. Since the Sony is more of a computer than a tv, I didn't know if they'd be able to repair it. $175 a few days later and we have the what was a $600 tv working again. I loathe loathe loathe Sonys. I swore I'd never buy another decades ago. But I forgot ... This time, I told my spouse to remind me not to buy a Sony and I will be reminded if I touch another Sony again. But Coughlin's will be around to fix it when it stops working. I like the shop, the price, the dogs, the employees and the owners. It's funky old and fabulous. Everyone in the shop has been super nice and helpful.

We had a great experience with Coughlin's…read more All the HDMI ports on our several years-old LG TV had stopped working. Knowing that most electronics are built with planned obsolescence, and that current similar TVs are much cheaper now than what we paid for ours, we wavered back and forth over trying to get it fixed or just buying a new one. I hate unnecessarily adding to landfills, so we decided to call Coughlin's. They were honest and upfront about everything from the start. They charged us a reasonable fee for pick-up and return, which would be applied towards the price of repair. They weren't able to find a new board for our older TV; Dan said he could try to fix the current board, but that there wasn't a 100% chance of success. Fortunately, they *were* able to fix it and get our HDMI ports working again. Yay! When they returned our TV they made sure that all the HDMI ports were working properly with our setup before they left. Hopefully this has added at least a couple of years to the life of our TV. Dan did say that when this particular set came out it was a top model. And they never tried to sell us a new set instead of trying to fix our old one. I appreciate their honesty and great service. We will definitely go back to them when we do need to finally replace our TV. Thank you!

When I couldn't find a suitable replacement for my 20 year-old CD changer, I brought it here. Tony…read moreand his assistant were very friendly and great to talk to. They replaced some belts, and lubricated the laser and some other bits, and I daresay it sounds better now than it did just before it broke down. It was ready in a few days, and contrary to popular belief, it did not cost more than a new player. The fee was quite reasonable, actually. Highly recommended.

As always Tony came through for me again. While my Go Video unit unfortunately was beyond repair…read moreTony advised me as to the best way to replace it and what to look for. I was able to buy one at a reasonable price with free shipping and even bought a 2-year insurance policy! Thanks again Tony.