Our well pump failed and Dave and Dewey were there within an hour. Replaced our big box pump with…read morean American made pump and riser pipe quickly and efficiently well within budget. Outstanding service and very knowledgeable people. Highly recommend these folks.

SO I might be a tad dramatic! Water softeners have to "regenerate" about every 7 days and when they…read moredo they are usually set to do so at 2am, because you are most likely not using any water. Well, they make a bit of a racket, especially if they happen to be in the garage, up against the bedroom wall. Once you know this, you can relax and honestly, I made the panic phone call (I did wait until morning, didn't call at 2am!) These folks are so nice, calm, cooperative and can walk you through almost anything that isn't something they need to do in person. They also respond quickly to "real" issues, which I did have one. A circuit of some sort malfunctioned and they came quickly after we ran a couple of easy tests over the phone together to determine that was the issue. (Kind of like the old "My refrigerator stopped running," "Is it plugged in?" routine, super simple. With all that said, this really is a great company and I highly recommend them, especially if you need a bit of "hand-holding" as a homeowner, they are truly kind.

Great service with this company. The have been in business many years and very dependable. I'm a…read moreRealtor and my clients have been pleased with their well inspection and water test.

This is an excellent company. They came out to my family's new home to troubleshoot a…read morenon-functional well. They arrived on time and quickly diagnosed an electrical problem overlooked by Clayton Homes. The plumber/ electrician from Clayton homes advised that the well pump needed to.be replaced. This company saved our family thousands of dollars and only charged $170 for the service call. I will definitely call them before dping any well or pump repairs.

I can't recommend them enough, Morgan Well & Pump. I was having what I thought was an issue with…read moremy well but it turned out to be under my house. These guys were prompt and came right out. They talk to you and let you know what is going on and how they can take care of the issue. They offer you options if necessary. Very knowledgeable! 5 stars for sure! I will use them every time!

I needed to have a PVC fitting replaced at my well. I was more than capable of doing the plumbing,…read morebut I didn't have a way to pull the pump up and keep it from dropping down into the casing. I thought I hired a professional, but the people from Morgan dropped the well. I was told I was "fortunate" that it was hanging by the power cord. (I'm sure they would have charged me even more, if they had to go fishing at the bottom of the well, even though it was their mistake.) After pulling the pump back up by the power cord, they installed a galvanized fitting. That's bad enough for any potable water, but even worse when you've got extremely acidic water like I do. They also cut an 8" long piece of pex, and instead of replacing it, left a splice in the middle. They then charged me $400 for what should have been 15 minutes of work, had they not turned it into a complete disaster. Avoid these amateurs at all cost.

We had another company come out before Francis and they told me we had a 40 gallon pressure tank…read more They said we needed 2 20 gallon tanks because they could not get a 40 gallon through the crawlspace. I never looked at it I trusted they knew what they were doing. I asked for an itemized estimate and they said it was going to be 1500.00 plus tax and tge " inspection" . I asked for an itemized list they repeated the same thing and said that is how they operate. I called Francis and they came out the same day, told me we did not have a 40 gallon that it was a 20, and they did the work for 750.00 AND gave us an itemized invoice. I am in the collision repair business and I am astonished at the dishonesty of the first company. Any well work we need in the future will be done by Francis.

I woke up the morning of Valentines Day with no water, not a drop. My neighbor gave me the number…read morefor Artie. I called early in the morning, he answered, got my name, number and address. He told me they would be out at some point and would call me. I went to work and got a call right around noon that it was fixed!!! It was awesome, they are super nice and the price was great. I really appreciate them getting out so soon to fix it. I got home and had running water. I would definitely recommend them to anyone and if I have any future problems they will be the first people I call. I also like to support local businesses. Thank you Francis Well and Pump!!!

Great response and service! I contacted them on Labor Day evening. The owner, Danny Wright took the…read morecall on a holiday and spent time with me on the phone answering some troubleshooting questions to ensure my home had water for the night. They came out the next day and made the needed repairs. This is a Christian owned company and it showed in how they conducted themselves. They asked me about several options that could be done while this repair was being done, but never pushed any additional parts or work...... when I was unsure they offered their options and "what they would do if it was their well.....". Price was more than fair! Thank you Danny Wright, you have my trust and business.

From the owner: We are a family owned and run company that has serviced Kannapolis and surrounding areas for over…read more40 years. The services we offer are residential well drilling, irrigation well drilling, pump repair, and water treatments. Give us a call today with any questions!

Great Company to do business with. High integrity, do what's right for the Customer! We got the…read morebest quote from them as well!

Mullis originally installed our well when our home was built. They came out many years later when…read morethe pump failed and provided outstanding service. As our home ages, we noticed our water pressure dropping again and called them this morning. They responded within hours and determined the problem was a footvalve that had developed a small hole. Since the wiring, line and pump were almost 20 years old, we decided to replace everything. They were prepared with everything we needed and completed the repair in just a few hours. Their price was reasonable and the repair professional. I highly recommend calling this company!!!!

Today it can be unusual to have professional and honest service. I called Rowan Well Drilling and…read morereceived the absolute best response and service. Not only were they polite and professional, but they explained everything to me showed me the damage that was done with my pipes and explained what needed to be done to my pump. That is what you a service technician someone that can walk you through what is going on and show you so that you can see where your money will be used and will were very professional. I had no doubt that they knew what they were talking about and I really appreciate that. I just called yesterday and today all my water issues are fixed now you can't do better than that so thanks to Travis and to John and also to the staff who I talked to when I called because those ladies were very sweet, polite and professional as well. I would not hesitate to call this company again thank you for helping me out! Beth Morgan.

Johnny Lanning, from Rowan Well Drilling came on a cold Sunday, to fix our well. He answered our…read morecall immediately, and came within a few hours of contact. He came prepared, with the right parts, and in under an hour, repaired the problem. He also assessed other potential issues, (it's a 50 year old well), and arranged to have a follow-up call next week, to report on the repair, and tank pressure. Johnny was knowledgeable, professional and kind. We recommend him, and Rowan Well Drilling 100%. Thank you!