J and J fixed my lawn edging machine. It's like a lawn mower, but the blade spins vertically. I've…read morehad this machine for 3 1/2 years. Issues the edger *had*: - The warm and cold idles couldn't be set properly. - The unit wouldn't start the last time I had tried to start it. - We moved to Twin Falls last year, so the edger sat for 16 months. It runs better now than ever. When I brought it home, I started it up with a single pull of the rope. It runs flawlessly. Thanks J and J!

The son who runs the place should move out of his parents basement. He is an absolute rude moron. I…read morebought my mower there because I like Toro. I have driven there from Burley 3 times for parts and been horribly treated each time. Today I asked for a blade for my mower. I was asked for the model number. Who knows the model number of their mower? He said he had bins full of blades. I told him I would look through them and if I buy the wrong one it was my problem. He said he didn't like my attitude and everything went to hell after that. Never, never go here!

Bought a Kioti tractor from Barry's. It was a very smooth transaction and after sale service was…read moreexcellent. I paid cash and some business's aren't as friendly and eager to help after they got their money. NOT HERE ! My salesman was Lynn Robinson and Lynn even helped me load the tractor on my trailer for the trip home which was about 200 miles away. I had a problem with a tire two months later and Lynn talked to the tire shop and got my tire fixed under warranty sight unseen, and on the spot. It doesn't get any better than that. I can still call Lynn if I have any questions about my tractor and he is more than happy to get me an answer. I highly recommend Barry Equipment Rental after my experience with them and Lynn. Jack Silva, one happy customer.

Worst rental place ever. The lie to you, hang up on you, and run a poor business. With such poor…read morecustomer service its a wonder they are still in business. I called them on Wednesday and reserved 3 sanders for a weekend project. When I showed up to pick up the first machine in the morning and it was broken and they had to fix it while I waited. The other 2 machines the said would be available for later that afternoon since they were already rented out. I called them 3 times in the afternoon to check in and see if the machines were available. They said they had called the person who had rented them out and they would be back in for me to use. When I came time to pick up the machines they were not available. By the time they called me back at 4:40 pm on Saturday to tell me they were not available it was too late to rent them from somewhere else. I explained how upset and frustrated I was and they said they could not do anything for me. Then I said "what do you mean you cannot do anything, I reserved the machines." I explained that I had family from out of town staying in a hotel to work on the project and they said that was not their problem. I said it was their problem and Chad their employee hung up on me. On Monday I called Chad's supervisor and asked "when is it ok to hang up on a customer?" No apology, no ownership in the problem, still no sanders. Needless to say I went to Rental Pro and they were awesome. Don't promise your customer stuff you cannot deliver, do not promise a reservation if you don't do reservations, do not wait until the last possible minute to call a customer that has been calling you all day, have ownership in the problem and in a solution.