Amazing experience everything went as expected. Very pleased with the work performed. I had a list…read moreof things to be done and everything was fixed the first time unlike the dealer I previously used and had to take it back 3 times. I'll definitely be back!!

I recently stopped in to make an appointment for my Explorer. I was having a minor issue with my…read moreBronco that I was driving at the time. One of the mechanic, Jamie, resolved the issue and also gave me some good advice to avoid this issue in the future. A few weeks before I brought my Bronco in to schedule an oil change and they were able to take it in right there on the spot. That saved me having to leave work early. The team at Elite are all very professional, friendly and knowledgeable. The prices are very reasonable. I recommend Elite to friends all the time.

I've been using this garage for over 30 years - back to when it was STS…read more They've helped me keep a number of older cars going and I've a good relationship with this particular Mavis. I've had very positive experiences with Mavis on 206 in Princeton.

Booked an appt online and was called to confirm it, which I did. Then, received a call from the…read morestore a few days later with no voicemail. A few days later, I was running late to my appointment and called to reschedule. However, I learned through that phone call that they did not have my tires in stock but they had a different brand that they could install that day. Yes, 5 minutes before my appointment I was informed they did not have the tires I reserved. Upon arriving at the store, they clarified that the Continental VikingContact 8's I wanted had a $180 freight charge that I would have to pay if I still wanted them, and that they'd have to install it another day. They then suggested their other snow tires, the Blackhawk Ice Prey's, to put on my car that day. During my search for tires in previous weeks, I did not once come across the brand Blackhawk at my local tire stores. Even Mavis's own website does not have these tires. Upon doing some quick research in their store, reviews noted the tires were a budget tire and performed as such. The price at Mavis would've been barely cheaper than the more premium ones I had reserved without the freight charge. Other websites had the Ice Prey's cheaper than Mavis by over $70/tire. Overall disappointed at the lack of communication and the up charged pricing on the budget tires they were trying to sell me. At least their staff were kind and explained the situation to me when I got in the store. They also were understanding that I did not want to pay the price of premium tires for budget tires. Definitely do your research.

Don't bring your car here…read more We had our Nissan Rogue in for major front-end work starting on Friday morning. The repair itself was large, and we understood that -- but the communication throughout the 6-day process was extremely poor. We received very few updates unless we reached out, and when we asked about a loaner we were only offered a paid rental (first at $30/day, then "discounted" to $20/day). For almost a week without a car, no complimentary accommodations were offered. At one point I was told the repair couldn't be completed because our service advisor was out for a day and she was the only person who could finish the paperwork. The repair itself seems fine now that we finally have the car back, but the customer service and communication were way below expectations, especially for a multi-day, nearly $4,000 repair. Hopefully management improves the process for future customers.

Be careful what tires are on your vehicle when you purchase a vehicle here. I bought a brand new…read more2023 Rogue SV Sport here for close to $40,000. This rogue has a governor on the accelerator, so you can't go too fast really quickly. I do not speed around or beat up my car. I drive for amazon. After 20,000 miles, my factory tires are not even 14 months old after purchase. I need new tires already. I spoke to my sales rep, the service rep, and the service manager. They told me there was no warranty on the factory tires and told me to call consumer affairs for nissan. I shouldn't have to do this on a brand new car. The bottom line is if you're going to buy a car here, I guess you should be expecting them to take advantage of you, because that's how I feel about my experience. Needless to say, I won't be buying another vehicle here after feeling like this. It's ridiculous to need new tires and spending 1,000 dollars on tires after 1 year on a brand new car and only 20,000 miles. Nissan was aware of this situation being a problem and them giving you poor tires on new factory tires. Unfortunately, they pretty much told me that was my problem. I had a great experience with my sales re the woman that sold me the car "Rhee". When I purchased the vehicle, everything was smooth and enjoyable and also a fast experience. So that made me comfortable with Nissan and was hoping to build a relationship here for future purchases. Unfortunately, this tire experience has changed my thoughts. If they are willing to practice poor standards on tires service knowing this, then what else would they be willing to not stand behind?

I was disappointed with my experience. I called because I wanted a professional opinion on whether…read moremy brakes actually needed to be replaced. During the phone conversation, I was not informed that there would be a $50 inspection fee just for looking at the vehicle. After inspecting my car, I was quoted approximately $1,500 for pads and rotors on all four wheels. Since that was a significant expense, I wanted to get a second opinion before committing to the repair. At that point, I was told I owed $50 for the inspection. My frustration is not with charging a diagnostic fee itself, but with the fact that it was never discussed beforehand. Had I been informed of the fee when I scheduled the appointment, I could have made an informed decision. Transparency about costs upfront is important, and unfortunately that was missing from my experience.

Excellent experience they put me as a priority and resolved my issues quickly. No longer have…read moreerror codes popping up in my car and all the monitors are finally cleared

I broke down on Route 206 North in Stanhope NJ this afternoon and was fortunate to have connected…read morewith Jimmy's towing. Jimmy called me right back and was on the spot to help me out within minutes. What a great guy! He helped form a diagnosis of what the problem was and I was on my way once we figured out that the gas gage in my car was not functioning. I had simply run out of gas. He charged me a fair price to tow me to the station and I felt it was completely worth it. He later called me to be sure that all was still ok during the remainder of my ride home. I will certainly stand by my recommendation of Jimmy's towing and will certainly keep his number handy should I ever need another tow while in the area.

Insurer contacted Jimmy to jump start van in middle of night. Jimmy drove 25 miles on backroads,…read morearriving within hour. Friendly, helpful service!

I have trusted my car and more importantly, my wife and daughters' cars, to Frank, Mike and Jarred…read morefor years. They are the most honest mechanics I've ever met. They stand behind their work, always explain what needs to be done, show you the work and old parts and charge a fair price. They won't perform work that doesn't need to be done. If you want a good mechanic who you can trust, use Alternative.

Have been working in the area recently, but do not live in the area. Alternative auto was…read morerecommended to me by someone I work with. They got me in same day, sent me picture updates with everything needed and were very straight forward. They did not try to upsell or do anything else, just what was needed. Got my car back quickly and overall was a very easy process and job well done.

The man is extremely kind, extremely flexible, and absolutely fairly priced. I would recommend this…read moreservice to anybody! Great price for brakes!

Great service, great guy ! Will be using Claude again for me and family and friends . He replaced…read morebrakes on my 2014 Honda CRV

Ali was great. He helped me out with a leak in my exhuast and provided some additional…read morerecommendations on some issues I was not aware of to get addressed. He was able to accommodate my schedule and completed the job quickly. Will for sure use his services again and I would highly recommend. Thank you sir!

Great work, great pricing, great guy. Saved me from an expensive tow bill. Will definitely use…read moreagain for future repairs!