Products that are sold to them are not all melted. They break commerce rules, and claims that are…read moremade. I personally know people that buy out of room. They are liars and do not pay appropriate value for any stones that are within their jewellery that they buy, which is customer loss, money, Service is by far needing improvement. Having to have an appointment to walk in as a customer is ridiculous. They are not that important or special. I would not trust this business and do not. And I am have knowledge in the jewellery industry so I have a trustworthy opinion of such.

¡Highly-recommended business!…read more I've been dealing with them since ~ 2015 and have always found the staff to be friendly and helpful. Their transactions with me have been honest, very-easily understood and thoroughly-transparent, which, in a business that tends to attract a fair number of 'shady characters', has earned well-deserved repeat business from me. Finally, their 'online calculator' and price lists have proven to be an EXTREMELY valuable resource, one that has provided a great deal of assistance with buying decisions.

English language is wanting. Paperwork lacking weight of silver, silver content, and spot…read moreprice/gram/type(925 and 800). Transaction was short by half. Cannot prove it. Goods gone. $ accepted. Saw paperwork when I got home. Ashamed. I will not go there again.

A1 vendor - EXTREMELY useful resource for all things jewelry; extensively & thoroughly…read moreknowledgeable... UNCHARACTERISTICALLY HONEST; he took time to discuss our best options rather than pressure us to spend more needlessly... VERY FAST service; repairs returned ahead of schedule

Absolutely personal and friendly service. Very reasonable prices, beautifully cleaned and…read morepolished. Diamond replacement and prong strengthened. Laura the owner was so nice. I will definitely go there again. Oh yes it took no time at all. Check out the web site.

From the owner: Our specialty is recreating your old gold to new. Sometimes you might have a piece from your…read moregrandparents that you want to redesign. We also have fast repair service. Selling gold and silver jewellery at affordable prices.

well, until i am proven otherwise ..they are great.. brought a friend who sold them a fair…read moreamount..they had a chance to rip her off ..the clasp on a chain said 10kt..guys said the clasp was changed and your chain is really 18kt!!!! huge price difference.. i hope enough people read this.. tom hillier dundas

I went in here today with some scrap gold and silver jewellery. The gentleman behind the counter…read morewas very courteous and friendly. He (forgot his name :P) carefully examined each item and explained the whole testing process to me. After that, he weighed everything in front of me and then made an offer that I accepted. His offer was considerably more than the offer I received at another shop. :)

We visited James O. Poag Jewellers earlier this spring to design our rings!…read more ...yes, THOSE rings! To be clear: no proposal yet! We both have family diamonds, and have discussed for years that it would be a wonderful idea to combine them and create the perfect custom engagement ring that also symbolizes our families coming together... awwwwwww... so now the time has come... :) Our appointment was with Mr. James O. Poag himself, and he was absolutely brilliant. It's his family business. He made us feel comfortable instantly, and spent about an hour with us as we did the whole design decision. We never for a moment felt rushed or pressure in any way. He was a very good listener to what we wanted, and was informative, upfront, funny and creative. It was an absolutely perfect experience! They even let our small dog come in (in a purse) so she didn't have to wait in the car alone the whole time (we drove in from Toronto). Just love that. We received a rendering of the ring designs within 2-3 weeks of our appointment. SO COOL! I am sharing those renderings so you know more about the custom design process - I had no idea! It makes it all that more exciting! The shop itself is in Strathroy, a quaint little town in southwestern Ontario. It is seriously adorable, which adds to the romance of the occasion for sure! Its interior is clean, the fantastic staff are informed, attentive and clearly interested in their careers in jewellery. I love passion. One of the reasons we loved this place when first deciding on where to go was that they do fingerprint engraving jewellery (http://www.poags.com/dimples.cfm), though we didn't end up choosing rings that suited this technique. We'll be back to create more custom work though! A second reason is that they buy gold. We brought in some old jewellery box finds to sell (didn't seem like much) and turns out we stared with an $850+ credit! Yay for the current gold market (and yay again for Poag's)! No wonder there are so many gold buyer commercials! Third: My in-laws-to-be gave us a $500 gift certificate here after researching area custom designers/gemologists/jewellers. Thank you, Macphees! Now that we have signed off on the design for all three rings (engagement, 2 x wedding bands), I have stepped out of the equation. I do know the rings were ready six weeks after our appointment (that milestone has passed), but I don't know when/where/how the proposal will happen! FUN! Will of course update this review at the next step of the journey! :) To summarize: So far, so good with our custom ring designs using family diamonds + one we purchased there! I have been extremely impressed and absolutely satisfied with every aspect of this business throughout the process. It came very highly recommended, and now I wouldn't hesitate to join the chorus. GO HERE!

Poag's has always been my parents go to jewellery store, so when I moved back to the area they were…read morewhere I went to have a ring designed with stones from rings I no longer wore. Let me say I was not disappointed at all!!! Jeff was amazing and is so talented! He kept me informed through the whole process of my ring being made with emails. I just picked my ring up and I am thrilled!!!! It turned out better than I could have wished for! The service and talent is well worth the visit no matter how far you need to travel! Poag's has my forever business just like my parents! Thank you so much Jeff for my one of a kind new purpose ring that I love!

Amazing service. Staff is very knowledgeable and paid the most for my scrap gold. Couldn't be…read morehappier. Thanks so much for helping me pay off my bills.

Horrible customer service they insult you with their prices they are willing to buy for and the…read moreowner or manager has no customer service skills

i went to 3 different places for prices. i got 1/3/ more from Aleks the best place to get the mostread more

From the owner: We specialize in buying gold,silver, platinum,jewelry, coins, fine and vintage watches,pocket…read morewatches, antiques, colored stones jewelry. Sell your gold and silver today!

Dahlkemper's customer service exceeded our expectations! We arrived on a busy Saturday afternoon…read morewith no appointment and a handful of estate jewelry. Alysha and Denise were kind enough to take time out of their busy day to help us, as they evaluated each piece of jewelry individually and provided a rough professional estimate on value, at no cost to us. The courteous and knowledgeable service we received that day left a lasting impression. We will certainly be loyal customers of Dahlkemper's for any jewelry needs we may have in the future!

Patty is amazing. She absolutely took her time with us, made me feel comfortable and was not pushy…read moreat all. A true professional with a lot of knowledge about the diamonds. A truly enjoyable experience.

very very expensive. overpriced!!! they were charging almost 100.00 each for a clap on a single…read morebraclet. i have 4 that need fixing that would of cost over 400 plus they charge for cleaning the jewellery as well. i never heard of that. ive goten that done for free with my other two beers i used to go to. unfortunate. if you have the money though, i suggest you go. nice clean atmosphere inside.

From the owner: Canadian Expert Jewellery – Where Your Story Becomes a Masterpiece…read more With over 40 years of experience in the jewellery industry, we specialize in crafting custom engagement rings and one-of-a-kind fine jewellery made to celebrate life’s most meaningful moments. We know that every piece of jewellery carries emotion and memory, which is why we take a deeply personal approach—from your first consultation to the final polish. Our GIA-certified experts guide you through the design process, helping you select the perfect diamond, metal, and setting to create something that’s truly yours. Whether you’re designing a custom engagement ring, reimagining a family heirloom, or searching for a timeless piece that tells your story, we’re here to make the experience as special as the jewellery itself. Come visit our showroom and see why generations have trusted us to turn love, celebration, and legacy into lasting beauty.

It's awesome that someone will come outside to help me out being in a wheelchair, so GREAT WORK…read moreYOU GUYS & LADIES. Keep up the AWESOME WORK!

Definitely by far thee very BESTEST Pawn Shop in ALL of London without a doubt. The moment you want…read morein your greeted with a smile and hello by name. These guys are always super friendly and kind giving full respect to every customer they deal with (which if you see the area of town their shop is located in then you'd fully understand how much harder this is on the daily) however they continually do EVERYDAY! They always give you the very best and highest prices paid in cash for your items you put in "on loan" and tend to keep your items still available for you to catch up your payments if accidentally fall behind much longer yhen any other pawn shop ive ever heard of. They are more then fair, kind, and just make dealing with either for a loan, purchase, or sale that much easier and overall a good experience Everytime! Thanks guys your whole team is AWESOME! London needs more retailers just like you!