Contracted for installation of a door in our home, paid half up front. We were told they were…read morepretty busy and it would be approximately 30 days before they could begin, 7 months later, multiple phone messages and emails and we had heard nothing. Finally, when my wife asked for a return of the $ they scheduled to come out. Installation was terrible. The installers showed up without the tools needed, they ended up borrowing several of MY power tools to do the job. They screwed up the header (initially saying the 58" wide door didn't need one.) Also the contract was for 1.5 days and specifically said we would be charged less if it was faster. They took 5 hours total but still charged us the full amount. DO NOT USE this company!

From the owner: Are you looking to remodel your home or office? From window repairs to new shower doors, add…read moreinstant curb appeal to any space with premium-grade glass and supporting products from Montrose Glass. This locally owned and operated company is proud to serve the home and business owners of Elko, NV, and the surrounding communities. They combine years of experience with innovative solutions to bring you the best in residential, commercial, and automotive glass services. Enhance the appearance of your home, office, or automobile with high-quality glass from Montrose Glass. They proudly offer a wide variety of installation, repair, and glazing services for their community members at competitive prices. Call (775) 738-9688 today for your free estimate. Friday hours may vary.

Wanted to give a huge shout out to Glass Dr! After getting the run around from Safelite (only…read moreattempted to use them due to previously being an Elko Glass customer), Glass Dr saved the day! Reasonable pricing, great customer service and got to keep my business local! I have been told the insurance companies push for customers to use Safelite but it's not a requirement that you use them. Please call around and do your research if you are needing any window replacements, chip repairs, etc. you'll be happy that you did!

Paula was such a huge help with the entire process of billing the insurance company, setting up…read morerecalibration of the windshield and communicated throughout the entire process. I will be back! Very pleased with the overall service!

Mrs..t most awesome place ever pulled in here mid afternoon on a Monday had a window that was…read morerapidly enough in our motor home and stop in here came out in the rain and cut the glass out read he sieve the trim back on and we're back on the road within an hour or so

I received a prompt phone call after posting a project request on Yelp. The gentleman told me the…read morelocal representative would call within 24 hours. Sure enough Jennifer called soon after. After explaining what I needed, she advised that her contractor doesn't like to do this type of job. I appreciated her honesty. She sent me her contact information in case I wasn't able to locate something else.

Steve Morris came to my house to give me a quote on 2 windows in the front of my semi-historic…read morecraftsman home. He was on time on a Saturday and drove a long way to quote on this small project. He was very informative and gave me a lot of information on my project. I would love to work with him, but unfortunately, the windows I want do not meet the state requirements for egress, which I knew nothing about until Steve told me. Even knowing that he probably couldn't do the job, he gave me a lot of pointers and suggested I call him with any questions. And he followed up with an email. Whoever is able to work with him will not be sorry.

I love my new addition! Thanks to Charles, Port Gamble Construction, I wake up everyday so happy…read moreand thankful. Charles has is very talented. His experience shines when discussing options in the design. He designed my bedroom wall unit which is incredible with lighting and style. My master bathroom looks like out of a magazine! His trim work makes my whole remodel project. My walk-in closet is designed for a queen. I couldn't be more pleased. There were hiccups here and there but Charles protected me from any stress through it all while always considering my budget. That by itself is priceless. If you have a small or large project and want quality, style, and budget considerations call Charles at Port Gamble Construction. He did everything from design, framing, roofing, deck, tile work, heated floors, amazing trim work, ordering all lumber, windows, liason with county and sub contractors, plus much more. I am very happy with my completed remodeling project.

From the owner: We definitely take pride in our work. We do everything But love to do cabinets, trim, decks and…read moretile. Painting of course.

This Handyman Hensley, did our roof on our house, we shopped around for estimates, and a friend…read moretold us about Mr. Hensley! I'm so happy with my new roof! So thank you Mr.. Hensley, if I need anymore work done on my house you will be the first person I call! Thank you again, Bobbie H

From the owner: Fair and honest pricing. Great honest guys that wanna help with the honey does so you have more…read morefamily time and more time on the lake or getting ready for hunting season

I worked with Jon Bailey from March 2020 until August 2020. Seems short, right? It was a tumultuous…read moreenough relationship to leave a lasting impression. Jon Bailey rented me and 3 other college students a condo in Incline Village. We met in person, signed a lease, and proceeded to move into the house. 4 months later, in mid August, we received a text message from Mr. Bailey stating that we had received complaints from the neighbors about noise, so he was not renewing the lease at the end of September. Ok, seemed reasonable. TWO DAYS later, some random person knocked on the door and handed us a poorly photo copied piece of paper stating that we had FIVE DAYS to vacate the house, or else we would not get our security deposit back and we would be forcibly removed from the property. Mr. Bailey then proceeded to tell us that he had potential buyers coming to look at the house, so we needed the entire property to be viewing ready before the end of August. If this was not completed, we would be charged for a number of things including future months rent and no security deposit return. This quick change in situation and severity led to panic among us in the house. We complied with Mr Baileys request, and vacated the property before August 31st, AMID THE RAGING GLOBAL PANDEMIC. In the following months, Mr. Bailey has repeatedly harassed members of the household stating that there were damages to the house totaling in over 5,000 that we needed to pay, even though he was present for a walkthrough with a house member (a recording of the situation is available), where he stated nothing of the sort. He also has harassed members of the house with vicious text messages about dog abuse that NEVER occurred, and accused us of locking a dog in the garage for months at a time. There are before and after pictures of the house and the way we treated in throughout the our entire stay and NOTHING of the sort ever occurred. Mr. Bailey has also sent text messages saying that our security deposit check has been mailed back to us, only to send another text 2 days later saying he is going to keep it due to damages. Confusing, right? Did you send the check or didn't you? In conclusion, if you want a realtor who will go back on every statement he makes, accuse you of untrue damages to the property in an attempt so scam you out of money, and accuse you of dog abuse in some kind of intimidation attempt, Jon Bailey is your guy. I have absolutely no doubt that Jon Bailey took advantage of a group of college students in an attempt to scare and scam us. I am confident that Mr. Baileys actions have been extremely illegal and would not be defendable in court. Jon Bailey forced 4 college students to frantically search for housing, amid the pandemic. He forced 4 Incline Village Community members to spread across the country to their family homes because of the housing shortage in Incline. I, Myself, had to travel back home to West Virginia to stay with my mother for 6 weeks while I searched for other housing in Incline. My personal recommendation: DO NOT TRUST Jon Bailey or any of his coworkers. We were scammed and abused by this company and its constituents.

We bought several homes from Dave Bailey and he was very nice and always around. But when problems…read morestated to come up he stopped taking my calls. The office says they will fix things but never do. So many issues with the homes! Windows leaking, plumbing problems, on and on... and no support from Bailey Homes! They don't stand behind their work. They take your money and forget about you, so sad. I would recommend finding a different builder.