Brittany is incredible. Since delivering my baby, I've seen a ton of lactation consultants, all of…read morewhom gave conflicting advice. It was stressful and confusing! And then I found Brittany. Talk about a godsend! She patiently walked me through a care plan that works best for my baby. After having an appointment with her, my husband and I were relieved to finally not be confused! She was also constantly in touch to make sure the plan she suggested was still working - she helped offer modifications when there were bumps in the road as well! She checked in on me daily, and even followed up with me when I had an unexpected visit to the emergency room. She's not your typical lactation consultant. She's a mom who cares and genuinely wants to help women achieve a goal that is best for mom/baby. Highly recommend working with Brittany if you're having trouble breastfeeding/pumping!

I was grateful to be able to meet with Brittany virtually when I had some questions regarding…read morebreastfeeding with my second daughter. My first breastfeeding journey started off rocky and while things were definitely going better with the second, I was concerned about some issues and didn't feel comfortable making another trip to the hospital with my newborn in a pandemic to get answers. Enter Brittany! She is knowledgeable and kind. She answered my questions and had thoughtful follow up questions to lead us to the appropriate plan-of-action. She helped calm my nerves and helped me feel confident moving forward in our breastfeeding journey. Her communication was open and she encouraged me to reach out to her if I had any further questions. Thankful to have the virtual option without a need for masks or risk of covid infection.

I had a wonderful experience with my daytime doula Iyonna and evening doula Stephenie. Both were…read morevery helpful and knowledgeable which is so important for expectant mothers who need extra help cause newborns require so much and new moms need the time off to relax or just do... anything else. It feels endless and overwhelming at times. And it was wonderful to have the extra pair of hands so that I could sleep at night and take care of errands, get out of the house, grab food, and visit my older daughter in daycare during the day.

We had a great experience! Very early in my pregnancy, I reached out to Nathalie for a doula and…read moregot a response right away. She was very informative and provided my husband and I with answers to all our questions. We were initially connected with a couple different doulas that would be available during my due date and had interviews with them -- we ended up hiring Hannah Wright. From the get-go, Hannah was amazing. She was exactly what we needed. She provided great advice throughout my pregnancy and she especially gave my husband a lot of confidence in being my support person by having her there during the actual labor and birth. She provided excellent support and kept me grounded during the entire process and immediately stepped in and started providing all the tips and tricks in her wheelhouse to help me cope during my fast and intense epidural-free birth. I would certainly recommend her to anyone else. As for the more administrative end of things, we also have no complaints. Communication was excellent, the contract process with was very clear and straightforward, and we found the doula rates very reasonable.

Desperate for a few nights of sleep in the early days of preemie baby coming home from the NICU,…read moreTeresa connected us with Njomeh. We were understandably nervous to trust someone else to take care of our fragile little one, but Njomeh put us at ease. She has a warm, loving energy that helped us relax, and our little boy loves her. She's also super prompt and reliable. We'd recommend her to anyone!

Our awesome baby showed up 50 days before his scheduled due date. Needless to say, we were totally…read moreunprepared and caught off guard. When we finally got him home, we realized we were overwhelmed. We called Overnight Newborn Care and they set us up with Claudine. She has been nothing short of a miracle. We can sleep through the night now which gives us the energy to finish our cross-country move (which was supposed to have happened BEFORE the baby came, but nooooo - yikes!). They explained everything in detail and were sensitive to our concerns about safety and care for a premie. Claudine is super sweet and has been so reliable, we actually don't want her to ever leave. She has been with us for almost 3 months now - 7 days a week - without incident! So, yeah, happy parents here. Highly recommend.

Extremely unprofessional. I needed a feeding assessment for my newborn (painful latch due to high…read morepalate). They were quick to get me scheduled and even quicker to bill me. But I've been waiting two weeks now to receive my after visit summary, clinical assessment, and next steps. I have never been to a provider that takes this long to provide an after visit summary, which are usually provided right after the visit. I emailed them, texted them, called several times, it's absolutely ridiculous. They assessed that my daughter did not have a tongue tie whereas a pediatric dentist we took her to assessed that she has a very thick and short frenum and would definitely benefit from a tongue release. I'm not sure how a multidisciplinary team missed that, but before I jump to conclusions or make any decisions, I wanted to look back at the clinical notes. Since they did not give me an opportunity to look at their assessment, I have no choice but to leave my HONEST review of the practice. This is the last thing a post partum parent needs, steer clear if you're in a similar situation.

We love MSF! My son has been going for a few months now and I cannot say enough about the staff…read more They have helped him be more adaptable, while not pushing him, they have given our entire family support, when things are a bit over whelming for my son, they will adapt to help him! Where we felt defeated and let down by previous providers, MSF has come through immensely!

After my baby was in the NICU for two weeks and unable to feed, I had trouble with nursing him. I…read morehad an oversupply and sore nipples from pumping, combined with a baby with a lot or reflux. I rented a pump through them that they made available at Children's National and when I went to return it, I noticed they had in-person appointments. I had seen several other lactation consultants virtually, but none of them were actually able to help me. Everyone said everything looked gine and to use a nipple shield. I was getting ready to give up on nursing and just pump (but that was double the work, so I wanted to find a solution. My appointment with Susan solved all my problems. We did not feel rushed at all and had plenty of time to troubleshoot. The office is very warm and welcoming. They also can come to your home, but I preferred to get out of the house. She took a good look at the latch and helped show me how to pull down his chin slightly to help with his latch. She showed me the best way to feed to help with his reflux and even gave me a little bit of a compounded ointment for my nipples to help with the pain I was having. This was the turning point for us. After that session things got much better. We still had to work on what Susan showed us, but after a few weeks, we finally could enjoy feedings. Baby is now 6 months and nursing has become second nature at this point. I am very thankful to Susan and Metropolitan breastfeeding for providing exceptional service and not only supporting breastfeeding, but supporting NICU moms by providing hospital-grade pumps at the actual hospitals. I am now returning to work and made an appointment so that I can figure out how to continue to provide my baby with breastmilk as I handle a very busy work/travel schedule. I saw many negative reviews regarding cost and sale of items, so I figured I would mention my experience. My experience was great. I did not have a copay but I did have to pay a copay for baby. It will depend on your insurance though, but I didn't have any surprises. For supplies, I was surprised to see the negative reviews. I didn't have any pressure to buy anything from them, nor did I realize they sold anything except for nursing pillows. During my session we used the pillows to feed and I really liked them, so I did buy one, but at no point did I feel like they even wanted me to purchase anything.

Do not go here unless you want to pay out of pocket TWICE. I've been to two other lactation…read moreconsultant groups and finally found one I love and this has been a non issue. Metropolitan Breastfeeding charges you TWICE- one charge for the mom and one for baby and because their costs are so high you're left with a bill after insurance pays their costs. What ridiculous business that claims to support new women treats the mother and new baby as two separate charges when they're there for one appointment? Don't waste your time coming here... very shady and not discussed or mentioned upfront.

As a very new Mom, I have been looking for all the help. I found MB online as it is one of the few…read moreproviders that accepts insurance. Securing an appointment was easy, they have various options from in person in the office, virtual, and in home. My first appointment was a virtual consultation and the second appointment was in home. As the previous reviewer mentioned, there is a travel fee and from my understanding it is not covered by insurance. This was not an issue for me as my lactation consultants came to my home on New Year's Day and eased all of the concerns that I had, plus I felt more comfortable in my own home. Each visit the consultant sends a thorough care plan with instructions from the visit. I am very pleased with MB and will continue to reach out if additional help is needed.

The advice was not helpful. I was stabbed with a feeding tube by the lactation consultant. There…read morewas no option to come to the office, so in addition to the $600 billed to our insurance, we paid a non submittable $100 "travel fee." We were then pushed to rent a scale and pump. I returned the pump and we were charged a $5 per day fee for the days past the $90 monthly rental. This business preys on vulnerable moms who are trying to feed their babies. To charge a fee for travel when office visits are not even possible seems disingenuous at best. Save your money. Find a La Leche League or an experienced friend. These folks are in it for the money.

We recently finished working with Gemma after the birth of my third child, and I can't say enough…read morepositive things about our experience. I didn't have postpartum support with my first two births, so I wasn't entirely sure what to expect--but having Gemma made such a difference, and I only wish I had her the first two times as well. She was always punctual and arrived with a warm, positive energy, immediately asking about my goals for the day and how she could best support me. She was incredibly knowledgeable and always able to answer any questions I had about the baby, nursing, pumping, sleep, and more, which gave me so much reassurance. What stood out most was how much she genuinely cared--not just for the baby, but for me as well. That level of support meant everything during those early weeks. In addition to caring for the baby, Gemma also helped with things like cooking and laundry, which made our home feel more manageable and allowed me to focus on recovery and bonding. I highly recommend her to anyone looking for postpartum support.

I highly recommend Gemma (owner of New Parent Harmony) to all of my psychotherapy clients. I am a…read moremental health therapist that specializes in the pregnancy and postpartum period and my clients often need referrals for doula care, breastfeeding help, and infant sleep assistance. Gemma provides all three! My clients have LOVED Gemma. She is incredible with parents and babies. She has such a soothing presence and is extremely skilled and knowledgeable about infant sleep practices, breastfeeding, and doula care. I wish I would have known her when I had my babies. Honestly, look no farther. Anyone is lucky to have Gemma support them postpartum.