My mother has lived in the Wellspring section of Brightview, Severna Park for over a year. Mom…read morereceived the best care & attention that my family could ever have imagined. Mom enjoyed living there. Mom's every need was addressed. The people who work there are the most warm, caring, & understanding people we have ever met. We never had to worry whether mom was being taken care of. We knew she was. There were many activities that kept mom busy & we were always included in everything that mom was involved in. We enjoyed meals with her regularly & when mom was no longer able to feed herself, there was always somebody helping her. Mom's time spent there was the best way a person could spend the final stage of their life - right up to the last day. Thank you for all that you have done. Terry B.

My grandfather lives in the assisted living section. They also have independent living and…read moreAlzheimer's care options. I remember when we first moved him in I thought the place was like a very nice hotel. They have beautiful common areas like an outdoor fountain and fireplace, a bar, several lounges and dinning areas, a movie theater, and game areas. They do happy hour for the residents where they can have beer or wine and hangout together chatting or singing. We've joined my grandfather for dinner a few times and it was always good, albeit with a lot of the expected soft textures. Snacks and refreshments are always available. They even have cookouts for some holidays and invite the families of residents. They encourage family involvement, my uncle is a certified volunteer and visits all the time and helps with programs. We often take my grandpa out and there's never been any hassle. They continue to provide excellent care for their residents.

OMG where do I even begin!!?? Let's just say that after having my mother there for almost a year…read morethis facility has truly lived up to every last BAD review. The only good thing to say about this place is that they seem to have two-three responsible workers there...everyone is INCOMPETENT, UNPROFESSIONAL and UNRELIABLE. They clearly take advantage of the FACT that most of their residents are senile, have dementia or not very aware of their surroundings. My family and I have witnessed workers cursing each other out in front of patients, workers arguing over who would perform service needed at time, a worker physically and verbally abusing an elderly wheel-chair bound patient who then posted it to Social Media and thought it was funny, my mother's ceiling leaked for over a month and a half and it was not until I made several phone calls and finally threatened to call the Board of Health and Family services that it was addressed. Her linen is continuously FILTHY, they put trashcans/hampers in her room to catch water, placed plastic bags over items and left all this in place for OVER A month. They finally move her into a room with a BROKEN refrigerator and BROKEN microwave BUT yet nobody told me or noticed. So her items went bad and I have yet to be reimbursed. I have requested several meetings and phone calls to no avail. At one time I had a mtg scheduled that was literally cancelled 2 hours before mtg. time and was told it would be rescheduled. I'm STILL waiting. Situations go UNNOTICED and UNADDRESSED. I have asked for the OWNER to call me over a WEEK ago to address ALL of these issues and I'm STILL waiting. Her room is always NASTY, the wash clothes and towels are dirty and dingy. Her laundry is never returned - many times I find other's items in with hers. And mind you, my mother has severe DEMENTIA so she is completely LOST and at their MERCY. The Board of HEALTH needs to do an INSPECTION here ASAP. The owner nor management cares nor bothers to return calls or messages. Half of the stuff on their WEBSITE and BROCHURES is FALSE and pure PROPAGANDA to get you in the DOOR. They do NOT have half of the SAFETY measures mentioned. The slot machines are FAKE and is used to TRICK you into thinking this would be a NICE friendly place for your LOVED one. I'm MOVING my mother ASAP. This PLACE is NOT RECOMMENDED!!!!!!!!!!!!!!!!!!!!!!!!!

Front line workers are the best, but the place is still not a good place. Management that respond…read morewith lies about feces , attacking the families proves the unprofessionalism of management. Read all reviews and pay attention when family members give a negative reviews management attack because they know what is being said is true. Focus on doing the right things and taking care of the people that currently reside there.

I came here to give a dance/fitness presentation and may I just say that the view at this senior…read morehome is ridiculous! I mean it overlooks the naval academy right on the water. The grounds are very nicely kept and everyone inside seemed so nice. What a cool place too, they were serving wine and beer...I've never been to a senior home that served alcohol of any kind so they get cool points in my book. When I retire and am old and alone, I'd want to go here. Everyone was so sweet and you're allowed to bring your animals!

Comments from my mother, a resident of Atria: "I love that I can maintain my privacy here. The…read morestaff is friendly and the housekeepers are very respectful of my belongings."

Review of Peartree Assisted Living - Pasadena, MD I cannot…read morerecommend Peartree Assisted Living in Pasadena, MD. While many of the staff members appeared caring and helpful, one member of the night staff consistently demonstrated behavior that was uncaring, rude, and neglectful during the final days of my dear friend P, who was dying from terminal cancer. Repeatedly, this individual failed to administer prescribed medications, leaving P in unnecessary pain and distress. Another close friend, M, who had been assured by the owners prior to P's transfer that she could stay overnight and provide the 24/7 companionship P desperately wanted, politely notified the administration about this negligence. Instead of addressing the staff member's misconduct--which I believe warranted termination--the administration punished M by banning her from the facility during overnight hours. She was only permitted to visit between 8:00 am and 6:00 pm, times when she was obligated to be at her full-time job. This decision devastated P, who was near death and deeply unhappy about losing her support system. Tragically, she died alone in the early morning hours, without the comfort of a loved one holding her hand. When we saw her, it was clear she had vomited, and we fear she may have choked or aspirated. Given the lack of routine night care, we have no way of knowing what truly happened or when she passed. We are brokenhearted that our friend, who had no family and relied solely on us, endured unnecessary suffering--both physical and emotional--because of the administration's choices. Families entrust assisted living facilities with the care of their most vulnerable loved ones, often at great financial cost. In this case, that trust was betrayed. For these reasons, I strongly advise against placing a loved one at Peartree Assisted Living in Pasadena, MD

From the owner: The Peartree House is an Assisted Living Community in Pasadena MD which is owned by nurses. Under…read morethe direction of a Gerontologist with 20+ years’ experience in the Assisted Living field, this family-owned community provides individualized care in a home-like setting. Small enough to allow for personalized treatment, but large enough to ensure every resource that is needed is offered. Featuring excellent staff to resident ratio, private rooms and bathrooms, nutritious meals, and daily snacks. Our all-inclusive and reasonable monthly rate includes housekeeping, laundry, medication management, and assistance with all activities of daily living. Activities which focus on the 7 dimensions of wellness to ensure a comprehensive approach to recreation.

They have been so wonderful and supportive to my parents and us. A nice family (staff) here. The…read moreplace is clean and they provide great quality of care. I enjoy visiting here. The type of care depends on the level of health. My mom recently just passed away and we have had so much outreach and love from Sunrise to us and my father who is still here. There is a house dog named "Luke". He's so sweet.

DO NOT WORK HERE THEY DONT CARE ABOUT THEIR EMPLOYEES AT ALL. I was recently terminated from this…read morecompany based solely on how two individuals chose to perceive me, rather than on my performance, behavior, or any factual evidence. It felt unjust and unprofessional to have my employment ended based on subjective opinions instead of a thorough and unbiased review. In addition to my own experience, I believe it's important to point out that the company has shown inconsistency in how it handles serious concerns. There have been multiple reports and complaints made by staff about certain employees(ESSEX. kitchen Coordinator) engaging in inappropriate and unprofessional behavior (sexual assault) with a Former employee who was FIRED FOR REPORTING SAID SEXUAL ASSAULT. There was also another incident where a memory care employee who sprayed a resident in the face WITH A SPRAY BOTTLE FOR THE CAT but i get fired because of how 2 people ( one of which who is threatening to sue sunrise for a separate manner) perceive me. it's laughable honestly. yet those situations were not addressed with the same urgency or accountability. It's troubling to see individuals who have been repeatedly reported for harmful or disrespectful conduct remain employed, while I was terminated based solely on how two people perceived me. This inconsistency makes the workplace feel unsafe and unfair

Have nothing but positive things to say about Brightview. All of the staff are great. Everything…read moreis kept clean. Family is encouraged to be there and participate in activities. It is comforting to know that my Mom is in such good hands at Brightview.

Don't be fooled. Front desk and dinning staff are good people trying their best. The assistant…read moreliving and care is questionable. Management of care team is poor and not sure they know what they are doing. Common theme everywhere. If your love one has too many health issues they won't do well here.

Just moved my elderly parents into this facility. Very clean and well staffed. Top level care!read more

Quality care, pleasant staff and beautiful home. Heather - the director is a very knowledgeable and…read morevery kind person who honestly cares about the people who live here. This is not an easy job but they do it with a smile, thank you

I am not a resident, nor do I have anyone that has any residents at this location. I went for the…read morepurpose of a training, and let me tell you I was blown away at this location. From the outside, it looks very new, there are several outdoor spaces for the residents that look comfortable. The interior is quite welcoming, and there are several group rooms, there is an exercise area, hair spa, and daily activities. The rooms were clean, and all of the staff that I interacted with were great. During training, they took care of us, with breakfast and even left us with spa items to take home. I made sure to get information for relatives late.

From the owner: Brightview Columbia is our newest luxurious retirement community in Maryland, and our first in…read moreHoward County. Our Columbia senior living community features 170 senior Independent Living, Assisted Living, and Memory Care monthly-rental apartments with no large entrance fee. Embracing the past as a foundation for the future, Brightview Columbia is designed after the unique, historic Georgian style of Athol Manor. With Brightview constantly "evolving our standards of community amenities," unique opportunities to showcase vibrant living are created, as explained by Vice President of Development, Maria Miller. Examples of such amenities that will be implemented at Brightview Columbia are layered movie theater seating, ample courtyard space influenced by our Mind and Music program for Columbia assisted living and dementia care residents, and gymnasiums for our SPICE in Motion initiatives which encourage residents to engage in routine physical activity.

Sunrise's staff is so pleasant, caring, and patient. I feel my loved one is safe and well cared for…read morethere.

This facility, the staff and atmosphere are excellent. I have an elderly Mother who lives at…read moreSunrise Columbia. Like many of our elderly, there are challenges to be managed, many requiring a great deal of patience. The crew at Sunrise treat the residents with courtesy and kindness. This means a lot of me. Should anyone reading this review be faced with an elderly parent or family member requiring special attention, I hope you will give Sunrise Columbia a call. I can rest at ease knowing Mom is safe, nourished, receiving her medications on time and in good care. Having an elderly parent requiring specialized care is tough. Sunrise Columbia makes the journey through the experience manageable.