this was my first tattoo, Yeah! My first impression was how clean everything looked and the…read morefriendliness of the staff, Kayleigh and Phil. My artist Janine was sensitive to this being my first time and the purpose of my tattoo. We discussed the best design and placement of the tattoo, which was very important to me. This tattoo represented the coordinates of where my husband ashes were laid to rest. She was then proceeded very gently to create this wonderful memorial to my husband. I am so thankful to everyone at Steel N Ink for making this an almost painless and wonderful experience. Thank you Janine... I would certainly recommend you to my friends and family.

Re: Steel N Ink WATERLOO…read more RUN AWAY FROM THIS STUDIO! Billing practices are highly questionable! Staff will quote one price and you could be charged something completely different and arbitrary! There is zero flexibility with respect to compromise and/or customer satisfaction. I was quoted $180 for the work I inquired about and was subsequently charged $360 plus tax. They refuse to problem-solve over the phone (i.e., Sarah Taylor) and prefer to play on the defensive, rather than acknowledge miscommunication. Highly disappointing. Sarah suggested that she prefers emailing so they can better track the complaint process - a perfect avoidance tactic and signs of questionable leadership. All in all, this shop is seemingly more interested in the bottom line, rather than offering accurate and clear information (either over the phone, on their website or via email). I am happy to share my email communications with anyone contemplating using this shop for their next tattoo. RUN AWAY AND RUN FAST! #SteelNInk

customer service:…read more backstory, i was asking an artist about the removal of the second skin and how sometimes they are sticky residue afterwards (which I called about on my back). I spoke to a gentleman named Travis. and he was more than helpful and asking other artists around the shop on my behalf to give me steps to remove it. definitely helped me out. wish i had him as my artist, he was very kind and a patient.

I have gotten 6 tattoos here so far done by Helena, very happy with all the professional work!…read moreStaff is always nice and accommodating and you can see everyone loves their job and is having fun. Great music, very comfortable and clean shop. Would definitely recommend them to anyone who wants to have an excellent experience.

Great experience from start to finish. Dropped in unannounced and they fit me in. 'Rabbit' the…read moreapprentice was cool and informative. Checked my pic's offered advice and scheduled me for later in the afternoon. Terry received me at 4 and set up shop. Had great chair-side manner and made me (and my wife) feel comfortable. He was a good guy and had a very light hand....didn't hurt much at all. He even let me use his phone charger while we worked! Rabbit came back and checked up on us also and chatted us up a bit more. 30 min in the chair and done. Tatt looks great ..... and feels good this morning. Just touched it for the first time, I can barely feel it, my skin isn't even raised. Colour looks great. I'm very happy. Would recommend the shop and both of the men that I dealt with. True pros! Thx Gents!

My boyfriend was over charged for his tattoo. It was quoted at $350, mins you he had already paid…read morehis deposit 2 weeks prior, so the total should have only been $300 plus taxes, but they had added his already paid deposit into his total and somehow by the end of everything he had to pay $395 (which they had added extra plus the deposit which was already paid as stated prior) After the deposit and the final payment the total amount was $451. Then when he told them the deposit was already paid they still made him pay the $395. So very unimpressed and feeling super angry.

Had an appt oct 25 for two pieces. As I've had done before at other tatt shops, I put a deposit,…read morebooked my appt and gave the artist an idea of what I wanted. Normally a professional artist would send ideas before the appt, so that the customer can approve or voice their opinion prior to the appt. I did not hear from him and when I showed up the day of, he only then started the sketch. I didn't agree with what he had. I had one simple lettering tattoo done that day, and have still waited for the artist to get back to me. Through one email he stated he's busy with other people's sketches who have appts booked. Mine was booked from oct 25 and he has failed to work on mine despite still having a deposit. I've asked and he won't refund my deposit and doesn't seem to want to work something out as far as doing the tatt I have a deposit in for. Very unprofessional, fraudulent at best.

Chantelle is an outstanding artist...she interpreted my design and the finished product was better…read morethan my mind imagined. Great use of colour. She is meticulously clean. I highly recommend her!!

Went to the Altered Native for the first time today. The inside is very clean and well curated with…read morelots of fun items to buy. I was helped by two staff members who were both friendly and fun to talk to. I had a few questions that were answered with expertise. Signed up to be a member and I will be back many more times. Thanks!

I got my first tattoo ever..an actual life size paw print of my dog that passed away with her name…read more Brian did it. I just wish I went with my friend that had to work instead of the one I went with. It was a strained atmosphere because I think the one that went with me didn't want to go. Next time I go, I will go with my origional friend...then it will be like a party. Yes...there will be a next time..I know know why people can't stop at one. BTY..I am female and over 50 :)

I went for a consult on a cover-up. Due to having such big and bold lettering, and knowing this…read moreisn't an artists' ideal project to work on, I wasn't optimistic on the outcome or the options that would be presented. I thought I'd likely be turned away due to this. I was taken aback to hear Omri discuss the possibilities of my coverup as if this was a blank canvas he was working with. I was speechless and overwhelmed in the best way. Scheduling was straightforward (and accommodating). Omri was able to fit me in sooner than I expected, provided a clear ballpark price range, and was respectful of my time throughout the process. His professionalism and transparency made me feel confident in my choice thus far. I value the creative input and design from a trusted artist first and foremost, bringing what I sometimes feel is "bare minimum" to the table in terms of ideas to branch off from. Despite this, I showed up for my appointment to a design that was already laid out and perfect for me, created from a vague memory of a general idea I threw his way a week prior. His ability to take minimal input and transform it into something I'm proud to display is remarkable. The shop vibe is great. Omri, along with the other artists, are engaging and respectful, creating a space you could happily spend hours in. Hearing Omri's story and dedication put more weight on my confidence in choosing this shop and Omri as my artist. He was attentive, understanding of breaks, and made the session smooth from start to finish. My appointment was split to complete the color at a future follow-up, and I'm thrilled with the progress so far. This shop was built on passion and talent. If you find an artist here whose work you connect with, you'll be in excellent hands. They'll take your ideas seriously and turn them into something you'll be proud of. Omri, in particular, brought creativity, professionalism, and care to every step.

From the owner: Collingwood Tattoo Company is a custom Tattoo studio , We…read morespecialize in large scale one of a kind Art . Color tattoos,Portrait tattoos, Black and grey tattoos....