My husband hurt his wrist and has been in pain for a few days. We decided to come here first since…read morethe pain was bearable. We've had a good experience here in the past but as of today that has changed. The person at the front desk window should not be working in a care setting or any setting. Her empathy level is negative zero. Her speech is that of a robot with passive-aggressiveness sprinkled in. She was very matter of fact not only with us but also other patients. This is an immediate care center that is new and shiny on the outside but it's just a facade.

So many things go wrong with this place:…read more - Hard to set timely appointments because scheduling secretaries don't answer the phone, rely on voicemail - Late appointments (waiting over an hour for 8:10am appt with dr plank right now) - Staff knowledge continuity about patients (nobody takes the time to review patient history before walking into the room) - Incomplete testing orders - Insufficient medical outcomes - Broken internal communication because people don't read medical records - Issues with medical record keeping system updates cause data corruption - some medical staff unaware of procedures performed here (one claimed they don't do steroid injections despite my previously getting steroid injections there) Very disappointed. I'm living with constant pain because lakeshore bone and joint is unable to deliver a good medical service. I chose the wrong place. Go elsewhere.

This guy is big on marketing but pretty awful on patient communication. My first (and only) visit,…read moreI had my throat swabbed for possible strep throat. A week and a half later, I had to call the office to find out the results of the swab! Good thing it wasn't Covid, huh? Also disputed some charges submitted to Medicare. When I called the billing office, I was told the charges were correct, no explanation that made sense was given. I was then told someone would get back to me. Uh-huh. A week and a half later, I called again. The halfwit I spoke with put me on hold. After a lengthy pause while being treated to a recorded huckster's litany of self promotion, the halfwit returned and said, "Dr. Mullally said the charges are correct." Period. Again, no explanation that made any sense, except to insinuate that I was wrong and I should remember who is a DOCTOR! (DO, not MD, in case you were wondering.) And, the topper....she said I shouldn't worry because "after all, the insurance company is paying for it!" So, just a heads up, the next time you are wondering why insurance rates are so high, it's guys like this.

Upon relocating to NW Indiana, I searched our network, and chose Dr. Tim Mullally simply from his…read moreonline presence. I couldn't be happier. He and his entire staff are knowledgeable, patient, compassionate, and thorough. I never feel rushed, and questions are encouraged and answered. The office staff is always pleasant and helpful. Truly blessed.

Great care, great doctor. Dr. Bayer truly cares for her patients and their well being. Would not go…read moreto any other doctor.

Very knowledgeable and takes time to explain treatment options.read more

To date, I have had rotary cuff repaired and surgery on my elbow. Both surgeries went amazingly…read morewell and the best thing about Dr. Jennifer Bayer is she fully explains everything that is going on before and after surgery. I find her to be an amazing orthopedic surgeon that I have the upmost faith in. Glad she is my doctor!

A professional and really compassionate Dr…read more After years of neck pain she ordered an MRI that revealed bulging cervical discs. Her treatment plan has resulted in increasing relief of neck pain. I have felt listened to and have found her office to be well run from office staff to nursing staff I would highly recommend Dr Bayer and her staff to anyone

Excellent therapists who provide top-notch exercise routines and rehabilitation. The staff truly…read morecare about patients and forge meaningful relationships with those who come in for therapy.

I went to Ivy in Crown Point after visiting another physical therapist with a bulging disc in my…read moreL5-S1. I visited with the first for 5 or 8 sessions but my condition worsen and they suggested that I do surgery. Ivy sent me to the emergency after the second visit because the therapist was pulling my leg to relieve my bulging disc that was causing severe pain. I could not cough without pain. This one charged me over one thousand dollars for two visits plus a consultation and it is still sending me a bill after over one year--that is, they did not bill me in a year but then in January 2021 billed me. Please avoid Ivy in Crown Point. My experience with them is awful!!! If you have a back problem like mine, I would recommend going to Dr. Artemio Del Real at Back & Joint Rehab Center. Dr. Artemio treated me for a year. I am fully functional now!!! My experience with the other two physical therapists revealed they have NO idea how to treat bulging disc (L5-S1).

Ignite was great in the beginning. My dad spent 2 weeks in rehab. There were hiccups but I…read moreoverlooked them because they were short staffed. He moved to assisted living. I have weeks of texts from myself and the director Marjorie asking to please provide food my dad can eat. She swore it would be taken care of but it wasn't. All he wanted was grilled cheese and soup. I had to buy him food because they wouldn't give him food he would eat. Can't get rid of the fruit flies or gnats or whatever they are. Room is not cleaned. We brought silverware from home and put it in a drawer for him and it was taken. His room phone has never worked. So he's been in hospice for the last month or so. They threw his denture away. Sure it was accidental but they won't do anything about it. They said because he's in assisted living that they are not responsible. My dad can't even lift himself to put his teeth on the tray table but they said that's what he did. Now that he has no teeth...NOW they bring him grilled cheese!! Which he cannot eat. So I had to buy him oatmeal and soup and things he can eat. This man has lived his entire life being good to others. Hes a veteran, a Legionnaire, and a Mason. And this is how he is treated. I have many more texts about the care he didn't receive. I always believed they were trying and I'm not the demanding sort of person. There are a few really special people...like Arnie and Miley and Jasmine... they really try their best. Sadly, this facility puts money over doing the right thing when they make a mistake. Go elsewhere.

I'm mom never got a meal on time and they never could get the she eat reg food with no restrictions…read morethey never checked on her this place is a true disappointment can't wait to free her of this horrible experience. But they would give her several huge pills made her take them at once.