September 2021 was the last time Richard communicated with us (pool was not completed according to…read morecontract). As several folks mentioned, Richard is very nice all the way up to signing a deal (you can get in contact with him anytime). But, once the contract is signed, good luck. Mr. Arrogant comes out! Usually if he doesn't answer his phone, it's because he made promises and doesn't keep them. So, naturally you call the office to get answers, then he get's mad. His office folks said this is a huge complaint from customers. Often times Richard referred to his Hispanic employees in a derogatory way. I caught him in numerous lies. For instance, after numerous delays, he was supposed to be at our house for tile tile/coping/stone work but told me we were on hold waiting for tile. So, I called the tile company. Guess what, the tile company told me the tile has been sitting there waiting for pick-up. Here's some but not all issues related to the pool construction we encountered; Numerous items were not completed according to contract or verbal agreement, Richard dumped dirt/concrete on City property without the City's nor my permission (I gave the dirt to the city after numerous promises by Richard to remove it. He has yet to pick up the concrete), stone from concrete wall fell, water does not drain on concreted walk around pool properly, he installed 3 LED lights instead of 4 per contract, Sheer descents were placed in incorrect position per diagram, rebar was placed in cinderblock for stone walls but they were filled with dirt rather than concrete, overspray from concrete on brick & furniture has not been cleaned, final grading of yard was not done, I had to get an electrician to wire smart panel, the office tried to overcharge us for electrical,. I could go on & on. Bottom line, I wouldn't recommend Richard to my worst enemy. I wonder why he changed company names multiple times? Um...... According to the BBB; Cobblestone Pools & Construction does not have a TN Home Improvement License. This license is required for home improvement projects costing over $3,000 in several Tennessee counties.

From the owner: With over 30 years of experience in the swimming pool industry, our team has the expertise to…read morehandle all types of pool installations, repairs, and maintenance. Licensed, insured and bonded.

Precision Pools is a life saver. I woken up up Friday to a half empty pool. I called my "former"…read morepool company that told me they had mentioned that the pool "water looked a little low" when they cleaned it that week. I wish I had thought to take the picture before I turned on the hose! The pictures show what it looked like after filling up for an hour! Quantum Pool said they "would see if the could get someone by in the next few days. In other words, they couldn't care less. I called Precision Polls desperate to find someone to fix the problem Dane took my call and was at our house in about an hour, immediately realized what was happening for the most part and fixed the leak before leaving. I had to ask him if he would take over servicing the pool! To say he didn't hard sell me is an understatement. Precision Pools is very consumer conscious about fees (even recommended that we drop to two visits a month until the weather gets hot again, saving me a ton of money. Dane in one day made me a fan and I already called someone I know at Quantom Pools to tell them about this Precision Pools and how easy they were to deal with. The really great thing is they also do landscaping work. I have found a company that can two jobs to replace people I have been frustrated with in the past.

Pool pump went out after just a couple years . Precision…read morePools came out and replaced the motor . He was professional , knowledgeable and very reasonably priced . All around good experience !

Great company to work with! Excellent workmanship and experience. They stayed on budget,…read morecompleted the project in a timely manner and made adjustments to every detail.

Over the past couple months, we have been working on getting quotes from pool contractors for a…read moregunite pool installation in our back yard. We knew this project would not be an easy and relatively average pool installation because of the shape and drainage issues we have. We found it interesting that every contractor had different ideas and opinions on everything from the overall layout to the equipment and upkeep. After all was said and done, we narrowed the selection to Mid-South Pool Builders and Serenity Hardscapes. Both fell directly in the middle of the quote range and were only $70 apart on the final quote. After careful consideration, the final decision was not that difficult. June at Mid-South Pool Builders was dead on with her 3-D rendering of the completed project. We made a couple minor changes, but they found a way to give us exactly what we had envisioned as the completed project. I would recommend them if you are in the market for a gunite pool. They are also A+ rated on BBB. We are looking forward to getting this started. We will post updates later.

Nick was amazing. Got my pool up and going and as you can see from the pics, that was no easy feet.read more

This gentleman did an absolutely amazing job with my pool opening! He went above and beyond to make…read moresure the job was done, and done right. Are you tired of being treated like just another account by the large pool service companies? Call Wally, he actually appreciates your business and it shows. I look forward to letting Wally handle my pool maintenance. One less thing to worry about and I'll feel good about helping out a small business. Wally's prices are reasonable (less than the big box pool companies and you get better service) and he's responsive when you call. A final thought, if you use a large company for your pool maintenance, they don't care if you are dissatisfied. The people doing the work are just there for a check and don't care about you or your equipment, or your pool. Wally is a small business owner and he definitely cares. He wants his business to be successful and it shows. As a fellow small business owner, I appreciate that and I will absolutely give him my pool maintenance business going forward.

Did a great job better than any I've ever had. Very nice and I will definitely use him instead of…read morethe big pool company from now on. And half of the price of the large companies.