American Pool Techs started & completed my pool in 5 Weeks. They listened to my concerns, some…read moreabout my pet's safety during the installation. They were very careful & respectful during the installation. Everything they said they would do, they did. A lot of places tell you what you want to hear and then do what they want. Not American Pool Techs. I highly recommend American Pool Techs. They are the Best Pool Company around.

Took a minute after seeing the review above, but after checking reviews on Google and hearing from…read morea mutual connection who knows Jonas, we went forward. So glad we did, value, service, communication were all first class and we got exactly what we wanted! Highly recommend Jonas and his team! Can't wait for spring to fully enjoy the pool!

Concrete: Awesome Work Service: Outstanding Customer Service…read moreand Care Professionalism: Amazing Value: Amazing Selection: The only place to go! Value: Received way more than what I paid for! When you purchase a pool from Bahama Pool and Patio you become family!!!!!! You're not just another dollar to Bill. He truly gets to know you and your family and truly cares!!! Bill and his team take great pride in everything they do! They are true perfectionists and I can honestly say will make sure you are very happy and satisfied with your investment no matter what. Bill truly impressed me and gain not only my trust but my respect when he wouldn't allow me to waste money on stuff I didn't need! It's NEVER about the money with Bahama Pool & Patio but about the quality of the work and your happiness and satisfaction! His team help me capture something amazing and beautiful with remembrance of my late son, A Soldier. My grandchildren lives in my pool thanks to Bill and his team Thank you Bahama Pool and Patio(Memphis)

Bill was our contact. This guy promised the moon and delivered cheese!…read moreHe put our pool in 8 years ago. From the install and having to double check their every job to having to make them redo several things that were not done to specs, to having the city inspector failing the electrical 5 times- we do NOT recommend this company. Luckily we had added to the written contract that final balance due was not to be paid until pool past all inspections- otherwise, I am confident Bill would not have answered our calls, except he was wanting his final check. Now as we are replacing our liner, we discover that he did not use the promised cement mix/vermiculite, but used only sand! What a cheat!

I can't say enough about how great Ken and his team are to work with. We recently bought a home…read morewith a 30+ year old pool that needed a little TLC. Clear image helped us prioritize what needed to get done, what could be done at a later date and never tried to upsell or pressure us into higher priced options. I highly recommend this company and will certainly use them again.

Closed on our home in mid-October but could not move-in until mid-November. Realtor suggested Clear…read moreImage as a pool company to maintain while we made our way into town. Established initial contact and explained the situation, and they said they'd begin maintenance. A couple of weeks go by and my realtor calls me and tells me he's at the house making sure some of the closing items we had listed were completed and that the pool looked like "no one had tended to it." Water was low, bottom was covered in leaves. Clear Image said they made several visits between late October to late November, but upon arriving, our pool was almost 2 feet below the skimmer, the pumps were still running (sucking air), and the bottom of the pool had about 3" of leaves on it, which took several hours to vacuum. I ended up spending $200 to replace some internal parts on one of our pumps, but fortunately, they hadn't burned up. I asked them why the pool was so low, why there were so many leaves, etc., and they said there was a storm the night prior. Long story short, we spoke on the phone and disagreed with our current $600+ in charges - the invoice carried 4 visits, one of which supplied no work because the water at the house was turned off. We agreed to deduct labor for the last visit because it was apparent to us that no work had been done, so I ended up shelling out $450 just to be done with them. We moved onto another company that's been taking care of our pool and we can't be happier. That was in December - mid March, we receive another invoice from Clear Image Pools in the mail for just over $200 for services [supposedly] rendered in NOVEMBER. Upon closer examination, this invoice was for the work that we had originally agreed to omit over the phone IN DECEMBER. I followed this invoice up with an email, outlining the specifics of the conversations we'd already had regarding the balance of the invoice, the agreement we made to not charge for the last visit, and the check for the agreed-upon amount with clearing date. Their only response was "...Throw away we will write it off," speaking of the latest "invoice" sent 4 months after the fact. It's apparent they're unorganized, and we were far from satisfied from the work they did. Our new company arrived, surveyed the low state of the pool, and identified our leak IN ONE VISIT, helped us cap off the main drains, only run the skimmers, and provided new parts for the pump NEXT DAY without hardly a finger lifted on my part. Very hands-on, and on top of things. Clear Image is NOT. Avoid.

Very kind people and a pleasure to business with and definetly take their business sieriously they…read moreare very reliable and puntcual!

Do not use this company. I pre-paid them for work and they did not complete the job and did not…read morereturn my money and requesting several times, was told they had the Liner for my pool which I never did see it,I was just taking her work for it, She said the liner was order March 10,I never heard from until April 12 saying they would be there to start working on my pool April 16, April 16 came and all I saw to guys bringing a pump out to finished draining the pool which I started to drain day before and cut my Liner out, they put the pump in and I never saw again for a wk, She did told me it was to cold to install the Liner but she cut across my liner and just left and I never saw them for another wk before they came out again, they started work on replacing to return jet which was part of the work that they had to do, cut the concert to be able to get to jets, after cutting holes, they packed up left saying would be after they got the parts to repair the jets at that time, they came back the next day finished the jets. The pool set for 3 weeks empty. I never did see a Liner, so I asked for a refund, and she flatly told me I was not going to get one. As of May 19, I have never heard from her Company again. I had to hire another company to get a liner. This Company kept telling me lies about the whole job, so do not use Rainbow clear pool of Southaven.

This is a family owned business and they treat you like one of their own when you go in. We built…read moreour pool in 2010 and have almost used them exclusively for testing and chemicals since. Their equipment service is excellent as well. This is a low pressure, honest, friendly store with great, super knowledgeable staff. I cannot tell you how much I have learned from them. If you listen, you will have clear water all year long!

HORRIBLE business. they were supposed to clean the pool and told us and they boss that they had…read morevacuumed the pool. they DID NOT. the owner said she would send someone out next week. her workers lied to her about the cleaning. when I mentioned which one took the check she said it was her nephew and I told her I was ver upset that her own nephew would lie to her. they did not clean the pool. she got pissy when I said she needed to bust his azz for lying. but I get it. she's going to believe a family member before a paying customer.

We have had a waterless feature for almost 20 years. Last year, it stopped working well and we…read morewere not happy because it brought us so much peace. We tried to find someone to help us and did not find someone to get it back up running. We contacted MidSouth Ponds at the beginning of the season and they came out a few weeks ago and did a spring cleaning and adjusted the pumps. They came out (2 people) and did a great job. The joy we get with our "pond" has returned. They are prompt, communicate well and very courteous. I recommend them if you are in the Memphis area.

I am very pleased with Smith Pools - especially our Service Tech, Cody! He does an excellent job…read moreservicing our Pool each time he comes - balancing chemicals, vacuuming, and maintaining our pump, jets, etc!! I highly recommend Cody if you are a Smith Pool client!!!

BEWARE! I gave my credit card and they charged my 500.00 and my pool is back green. My grandkids…read morehaven't had the opportunity to swim. I met the guy once. He didn't explain how to keep from getting green. Just documented time spent at my house, which I don't believe. BEWARE! They argue with customers. Where they do that! 0 stars THIS LOCATION IN MEMPHIS TN. ON JACKSON

This gentleman did an absolutely amazing job with my pool opening! He went above and beyond to make…read moresure the job was done, and done right. Are you tired of being treated like just another account by the large pool service companies? Call Wally, he actually appreciates your business and it shows. I look forward to letting Wally handle my pool maintenance. One less thing to worry about and I'll feel good about helping out a small business. Wally's prices are reasonable (less than the big box pool companies and you get better service) and he's responsive when you call. A final thought, if you use a large company for your pool maintenance, they don't care if you are dissatisfied. The people doing the work are just there for a check and don't care about you or your equipment, or your pool. Wally is a small business owner and he definitely cares. He wants his business to be successful and it shows. As a fellow small business owner, I appreciate that and I will absolutely give him my pool maintenance business going forward.

Did a great job better than any I've ever had. Very nice and I will definitely use him instead of…read morethe big pool company from now on. And half of the price of the large companies.