I booked this holiday because I was so excited to get away for the first time after covid! The hotel website (via loveholidays.com) was stunning and was one of the ONLY resorts in the area that did all inclusive drinks until 23:30. When I arrived, my room "with a view" was a room that had a view of a large crack in the ceiling, a major crack in the sliding door, and no working fan. We asked to be moved and we were accommodated but then immediately we realized theres not much lighting in the room and the fuses blow quite frequently. We were never given information about WIFI access or about hours for all inclusive drinks (or drinks in any sense) when we were standing in the queue, the clock strike 23:00, lights when off and they shut the windows to the bar and said goodnight. No one was working the tables, the queues were long, and only one person was working the bar. All in all, first night here and I'm completely disappointed with my experience. read more