Had an occasion to bail out a family member and delt with bail agent Makeasa Keeton. I am a rather…read moreelderly person and Ms Keeton walked me through the whole bail process electronically, she was VERY VERY patient , explained everything in detail. She handled it with patience, knowledge and good humor at a stressful time. Great employee.

While yes they bailed me out of a jam but when it came to going in and doing the paperwork I didn't…read moreappreciate them calling me a criminal when I didn't do anything wrong and proved innocent. So when I met them at the office with my sister after I got out, I met with a lady who was, ok? Then some guy came in after looked at both me and my sister and said "ok, so you're the criminal?" What? Fck you dude.

Brian Hudgins and Chris Vargas are professional and dedicated bail agents. It's rare to get this…read morekind of guys in the bail industry who are about customer needs first and business needs second. I couldn't have done this bail without you guys. I hope your manager and senior management team know you guys are outstanding and hard workers. Thanks again fellas!

I want to thank All Pro bail bondsman my agent was Stephen he was so efficient very helpful. all…read morepro truly worked with me. to get this done it truly took no time very quick and great results. I'm very happy I went with them.Stephen made the process very easy thank you again All pro you're the best

I was released from jail late at night without any cab money and I had no wallet or cell phone…read more Absolute was closed and I called their customer service and they hung up on me twice saying I had to call a friend. I had no cell phone at 10pm at night in Martinez. I began looking for some cardboard to sleep the night on the streets. This was the worst experience of my life but then I talked to another bond place who was open and called a cab for me and vouched for me. Absolute garbage customer service.

This hopefully was my first and last time to ever need this type of assistance…read more Absolute was fabulous Monica was super sweet and explained everything step by step. Josh Olson who met me at the police department at midnight to do paperwork to get my family member out was super friendly and extremely knowledgeable in how everything works. I was glad he was there with me. He stayed until my family member was released which I appreciated very much. They also give union members a discount so that was very helpful too. I highly recommend this company if your ever in need of this type of assistance. Thank you Josh & Monica

Spoke with Rick the other day on behalf of one of my own notary clients who needed a notarization…read moreto take place inside the Martinez Detention Center. Rick is one of the approved notaries who can make this happen and has a very fair and reasonable fee of $35. He was very nice on the phone and explained to me the information he would need from my client. I felt very comfortable referring her to him.

I called and i was greeted by a man who said they were closing up for the day. After chatting for a…read morebit he stayed open late for us. He did some great work for us. He was knowledgeable, professional, generous and kind. I would go back there to use their services again in a heartbeat.

Did a bail for my son, and the case never was charged, and they wouldn't give me back my bail money.read more

12 hours after they said they were sending someone, he's still sitting in jail. They lost their…read morecourier for 5 hours, then forgot they needed to still send someone. I was waiting in the cold car with our toddler calling them every hour for 8 hours and counting now. Starting to think this is a scam business. I keep checking the jail front desk and they keep telling me the only thing they are waiting on is for the bail bond people to show up. He's ready to go and be processed for release as soon as they show up. We were lied to they said they had "Steven" at the jail filing paperwork but the front desk said it's a lie and no one is here filing anything. Scam. Lisa was the intake lady who kept forgetting she had to send someone and had super loud music in the background and never returned my calls for updates when she promised she would. Unprofessional. Update: it took Acme 10 hours for someone to come. But I already called All Pro Bail bonds who came 3 minutes after calling. Please go All Pro instead of this company.

If you are trying to get someone out of Martinez Detention avoid this company. They were great on…read morethe phone and took our money readily but were not able to do what they promised - which was to post a bond early enough in the morning to get our son to his treatment pro he am on time. They were two hours late and as a result we were put through a lot of stress and anxiety about getting our son the treatment he desperately needed. What we learned : get a local bail bond company. Or better yet vote to get rid of cash bail altogether.

honestly amazing service! they were able to bail me out within minutes, and saw me within 24 hours…read moreof contact. very respectful and professional, hard working owner. absolutely will be recommending this service to any friends or loved ones who might need it in the future. THANK YOU REED!

I highly recommend this company, Reed (the owner) is extremely knowledgeable around this processes…read moreand will go above and beyond to make sure anyone in this situation comes out as quick as possible. Yes, many companies might offer this service, but Reed: Will definitely work the hardest to bail your relative out Will be transparent Will be in constant communication None judgemental Compassionate If you or someone you care about is in this situation, you definitely want Reed in your corner, won't be disappointed

Thank You, Jake I…read morereceived a call from Jake, and I immediately felt that he genuinely cared about helping. He promptly contacted San Francisco County and obtained information that was a huge relief to hear--that the person I'm trying to help would likely receive a citation and be released the same day. I rarely take the time to leave reviews, even 5-star ones, but Jake's professionalism, compassion, and willingness to go the extra mile truly stood out. Providing such valuable information and peace of mind during a stressful situation was greatly appreciated. Thank you, Jake, for your outstanding service and for showing that you genuinely care.

They wanted to charge me double of what Aladdin ended up charging me.Im thankful I didn't do…read morebusiness with Iron Bail Bonds and went with Aladdin and saved myself $400 !!!!!!!!!!

We contacted this company during an extremely stressful family emergency after our father was…read morearrested on a warrant. Around 6 PM, we were transferred to an agent who spent nearly 30 minutes collecting detailed personal and financial information from us. We were specifically told they would monitor the booking process and contact us as soon as bail could be posted. Because of those assurances, we relied on them and waited for communication that never came. The next morning, when we called to follow up, we were told there was 'no record' of our information or prior interaction. After understandably expressing frustration, the employee became dismissive and used profanity toward us during the conversation. This was one of the most stressful nights our family has experienced, and instead of professionalism, communication, or accountability, we were met with confusion, disorganization, and extremely inappropriate conduct. If your business handles families in crisis, professionalism and reliability matter. Unfortunately, that was not our experience here.

From the owner: At Martinez Bail Bond Store, we offer professional, honest and 24 hour customer service tailored to…read morethe needs of each individual client. We are committed to taking the extra steps to assist and guide you through the entire bail process.