I wanted to give a shout out to Mickie Hair at Cindy Doyle State Farm Insurance. When I first…read morerelocated to Knoxville, TN from Washington DC in 2009 Mickie was my point of contact at State Farm and she has been my go to person since then. She always takes my calls and is very knowledgeable about every question I ask regarding my home or auto policies. My review is strictly about the great customer service and not policy pricing. Thank you Mickie for great customer service. Barbara

I have come to realize that the agent makes the company. Been with State Farm since I got my…read moredriver's license 50 years ago. The company no longer pays claims for accidents- tires sliced by pavement, a bird flying into picture window and breaking it. There is no lobbying by agent to get customer paid. Trying someone new, need insurance that represents me.

I'm very happy with the auto insurance provided by VIA. Chris got me a great deal that crushed the…read morecompetitors. Additionally, he was patient when I asked multiple questions over multiple days and answered each of them well; I felt adequately informed about the decision I was making. Furthermore, he listened to me about the parameters of my lifestyle (and wallet) and then tailored my quote to fit those needs (and budget). I am not often surprised, but VIA has surprised me. It was a hassle-free experience and saved me a bunch of money on car insurance. I'd definitely encourage you to see what they can do for you too!

Many People in our community have had a great expedience working with Bill. If you are looking for…read morea true professional that also really cares, Holland Insurance Services is the perfect fit!

Cooper has been awesome at assisting me with the last policy that needed to move to TN from TX…read more Super helpful and quick to respond. If you are looking for a local agent that can really help you, this is the office you should call.

Truly made what could be a bad experience a great one. Can't recommend Vince Lewis enough. Great…read moreguy, easy to work with, and most importantly fair. Great job vince Lewis State Farm! Also great talent acquisition they have a young star in Cooper Mays!

Lauren has been very helpful, along with the rest of her team. She's not just an Insurance Agent,…read moreshe's someone who treats her clients like they are part of her family. Before Lauren, I had NEVER talked to my insurance agent. She personally called to introduce herself when my policy was switched from one agent to another. She's wonderful and smart!

Doing business with Lauren Bright is like doing business with a good friend. She is honest,…read moreknowledgeable, and provides great service. Being from out of state I was not familiar with the area. She and her agency went beyond the call of duty to service my account. A company you can trust

Daniel and his staff are top- notch!! Sunshine is so caring and easy to work with- she takes care…read moreof all the clients that we send to her! They have fantastic rates and programs and really go the extra mile to help our clients & be extra kind to our staff!

I had a ding in my windshield and I spoke to Danielle when I called and he hooked me up with a…read morecompany and I had it fixed within 24 hours. Everything was so easy!

Personal calls seemed more important than taking care of my needs. Felt lacking in knowledge of…read moreproducts. Assume new to this so feel bad leaving this review but dont want others to have this same experience if this wasnt just a bad day. Im proud of my kids too but talking about them for 10 minutes in a business setting was not ideal for use of my time.

Very poor customer service. Told me when I called to file a claim, that I had a "used roof" and…read morewould not be covered. I explained roof was replaced in 2011 and was a architectural roof which should be good for 20-25 years. Woman I talked to said "if you choose to file a claim they would probably raise my rate or cancel my policy! I told her I had set up appointments with (2) roofing companies to get estimates for repair or replacment, and that they could send their adjuster to see damaged roof and ceilings. She said, no we don't do it that way. You need to get estimates and decide who you want to use. If it isn't not over deductible amount of $2,024 dollars, then it's not covered. I was very angry and chose to get roof replaced as both roofing estimators said it was Hail damage and existing roofing wasn't available anymore. I went ahead and had roof replace, but had both roofer take pictures of damaged roof and ceilings. I paid over $17,000 to get house re-roofed and fix ceilings. I filed claim, and State Farm denied claim! Very little help from agent. Beware of Mike Lewis Agency!

I am moving to Knoxville from Florida and was looking for a new State Farm agent. Read the great…read morereviews for Mike Lewis' office so gave them a call. I spoke with Judy and she was so helpful and made me feel so welcome! also loved her accent! I look forward to working with this office as my new State Farm agent.