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Josh Hemphill - State Farm Insurance Agent

4.7 (3 reviews)
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Updated 3 weeks ago

Services - Josh Hemphill - State Farm Insurance Agent

Car and truck insurance

Life insurance

Homeowner or property

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2 years ago

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3 years ago

Made it easy, good service. They did all the work. Good better best enjoyable experience a fantastic experience

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4 years ago

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Ask the Community - Josh Hemphill - State Farm Insurance Agent

The Plumbing Authority - Serving homeowners with professional plumbing services in Knoxville, Oak Ridge, Maryville, Alcoa, and surrounding areas.

The Plumbing Authority

(24 reviews)

$93 or free! Only…read morehad excuses. Upselling began before the evaluation even started. Blamed my pipes not being up to code. I ended up ordering a drain snake/auger on Amazon for $65 and completing the job myself.

I had this company out for what should have been a straightforward shower cartridge replacement,…read moreand the whole experience left a bad taste. To start, the plumber was friendly enough, but within minutes of arriving, he pivoted straight into trying to sell me a $5,000 water softener system. I don't know when every service call turns into a retail sales pitch, but it's exhausting. I declined and asked to stick to the actual issue. From there, things got worse. Before even inspecting the cartridge or looking behind the wall, he began suggesting a much more invasive (and expensive) solution involving cutting an access panel into my bedroom wall and potentially replacing surrounding plumbing. Again, this was all before any real attempt to diagnose the problem. When I pushed back and said I just wanted the cartridge replaced, I was quoted around $500. High, but fine. Then, after about 30 seconds of trying, he claimed the faucet "wouldn't come off" and immediately went back to pushing the wall-cutting option. I decided to hold off and take a look myself after he left. The faucet was stuck, sure--but with a Dremel, I had it off in under two minutes. A quick trip to Lowe's, about $150 in parts, and an hour of work later, everything is fixed. No leaks, no wall damage, no unnecessary upsell. End result: I saved somewhere between $350 and $1,000, depending on which route they were trying to steer me toward. I don't expect miracles, but I do expect an honest attempt to fix the actual problem before jumping to the most expensive option. This felt far more like a sales call than a service call. Would not use again.

Josh Hemphill - State Farm Insurance Agent - homeinsurance - Updated July 2026

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