Kern county do better. In LA I can walkin into a social security line and pay $25 for Birth…read morecertificate or social security card replacement without making an appointment. Here you need to make an appointment cause as walk inn there's not much they can help you with. I was turned away and was told to wait till my appointment that's not until MARCH. Waste of time , there were only 3 clerks working here, I know this is temporary and I'll be back in LA.

The inside of the building had at least 40 nice chairs that were empty. The "guard" let ONLY people…read morewith appointments in and if you were a walk-in you wait in a line outside. He said this is how the supervisor of that office wants it. So, when I went it was in the 40's and very cold. This was un-called for. What is the point of this to make elderly or sick people wait in the cold for hours? Even the DMV has more compassion. This is the only place I could make a complain easily.

I haven't been to the kern county hall of records in years. Finding a parking spot hasn't changed…read morestill very difficult but I was lucky. It's 99 degrees out the KCHOR air conditioning was excellent I might stay a while longer when i finish. Sara greeted me as I entered and assisted me with all my needs finding parcels, recorded deeds everything I was looking for,she was super at her busy job, friendly very patient. So much history in this building. Kern County needs to preserve these historic buildings. My experience here was outstanding Look for Sara

Beautiful building with friendly staff to help you. This is the place where I purchased a certified…read morecopy of my property deed. Total cost $4.50 for 3 pages. I paid cash. When you walk in, there are desktop computers and a form to complete that requires the document number. I simply typed in my address and all the information needed popped up. I went around 1:00 pm and only one other person was there; no long lines.

I was not too impressed with this place, I walked in the building and they took my temperature and…read moremade sure I was wearing a mask. Long story short I lost my I'd and need to get it replaced since they stole my wallet and purse. I made sure I called before I drove half across town. I spoke to a young lady on the phone her name was Yesenia I believe and said dont worry just come in and we will take care of you. Once I walked in that office I was never greeted no one turned around to acknowledge the people that walked in. I dont know if they have a system on how they work or how they treat people. I came up to the window and was approached by a young man dont know his name since he never mentioned it. I told him why I had came in and he already had a attitude and was short and very rude. I mentioned to him I had just called and spoke to a young lady. He said she doesnt know our policy changed but instead of saying I'm sorry for the wrong information given. I then asked him since I dont have a I'd on me can I still purchase a non certified copy, he said oh yes you can. Why get all worked up? If you dont like your job why are your their? I waited a out 30 minutes and 5 other people had been helped after I will still waiting. I had to ask if their was someone else their that can help me. Since everyone after me was walking in and out with no problems. I think people need to be trained on customer service. I did not feel welcomed here at all.

This was honestly the worst experience my appointment was at 9:15 didn't get called back till about…read more10 was put in a room and sat there for over and hour without seeing a dr. Until I finally asked someone how much longer then they said they were on their way didn't get out of there till 12:15 3 hours is way to long they must definitely be understaffed

Have apparently had my company get an audit for taxes and the individual I dealt with seemed like…read moreanswering her was more important. During my appointment the agent named Teresa was very unprofessional because she kept making personal calls and was not helpful with my situation. Looks like her calls with boyfriend or husband are more important.

Had to get a form from the IRS and didn't want to wait 5-10 business days to get a short little…read moreform and went in without an appointment. I waited 2ish hours but they were able to help me get on my way.

City employees will sit at their desk and just stare at you in line while they do absolutely…read morenothing. These people Are the least helpful people employed by the city of Bakersfield. Just another reason to really dislike all the lazy, good for nothing city employees. I tried for days to get a permit and wasted hours standing in line while these pompous power hunger worthless people sat on their lazy asses.

I'm traveling in my RV on highway 99 through Bakersfield and I can't believe how dirty, trashy the…read moreside of the highways look, but most of all the road is horrific, potholes, uneven road material, transitions from asphalt to concrete going under the over passes is ridiculous, I'm sure I'm going to have to make sure things have not broken loose when I get home, get your sh--t together Bakersfield!!! I only picked 1 star because you can't post without doing it, It should be a minus star!!!

I had the fine experience of involving myself with getting some legal processes for land by the…read moreKern County Assessor-Recorder office. I thought this would take at least 30 minutes.... Walked in.. served right away.. in less than one minute, I had the document i needed Was told it would cost $3.50 for it.. went to a secondary window. paid the $3.50 walked out. DONE. Nobody was rude Nobody was mean Everyone was helpful

The Kern county recorders office is very helpful with forms and information you need for your…read moreproperty transactions.

These people fraudulently opened a child support case on my boyfriend when i clearly asked for that…read moreNOT TO HAPPEN and hes not even on the birth certificate

I had such a great experience with one of the front desk workers Helen. She is so kind, & just the…read moredefinition of the type of people the world needs more of! Just radiating kindness & positivity & happy to help. I was having a really difficult time with the casdu website & was overwhelmed. Helen took the time to help me make my account, set up my direct deposit even assisted on getting on the phone with me for. She was so patient & helpful. I definitely recommend going to her if you have any questions!

2 emergency calls put in yesterday, one by mgr., and one by neighbor re: evicted tenant leaving 2…read morecats and dog in locked up house (claiming there were no pets inside) for wks! and calls to your 'useless' animal 'control'?? does NOTHING!!! NEXT DAY i get a stupid text telling me 'you are delayed, someone will get back to you'!???...WHEN....after the animals are DEAD from being locked up in a hoarders home for wks? Had to gather neighbors and collect donations to get assistance from independent rescue people (you know, the people who HELP animals but DON'T get paid for it....they do it for the ANIMALS...unlike YOU PEOPLE who just collect your $$ and then let the animals die!). WE took care of it, after 5 hrs of calling 'individuals' all over the city for help. BAKERSFIELD ANIMAL CONTROL IS A DISGRACE....rename yourself "WE LET ANIMALS DIE = THIS IS HOW WE CONTROL!"

I won't say 100% of the department is bad .... Pretty sure there has to be atleast one good officer…read moresomewhere.... Just have yet to come across them I called about my car being stolen @ 5am Thursday They called me back Friday & said an officer would be out NEXT WEEK to handle it .... They called me back same day & tell me "case closed" my car was burned .... WTF ! Fwd today a random fkn dead animal is in our yard & we have small children along with our own pets in house ! We can't let the kids or animals out because BPD (who doubles as animal control after 5pm apparently) doesn't wanna remove the animal ‍ they asked if I could possibly "bag him up" and put him outside my gate until tomorrow @ 8 ...... what tf do we pay taxes for out here ? I'd understand if you were just swamped & All available officers were out FIGHTING CRIME .... But looking at the state of Bakersfield clearly they aren't!!! Look at what this city has become over the last few years .... Almost forgot to mention this same department came 2 cars deep to my home in response to an unmoved trashcan I LEFT OUTSIDE AFTER MY CAR WAS STOLEN .... They had time that day apparently

As a former member of a law enforcement agency, I am pretty well versed in what law enforcement…read moreofficers (sworn and unsworn public servants) can do, should do, and are expected to do. Throughout the last months of 2024, every single person I have spoken with about our local law enforcement support has said very very negative things about response time, courtesy, professionalism (when and if they were dispatched and finally arrived). To me, this is more than sad. It is unacceptable conduct on behalf of those involved in receiving calls for assistance - from any "public servant" in any capacity. Especially since those they "serve" pay their salaries!!!!! Law enforcement was developed to uphold the sacred CONSTITUTION of the United States of America - not withstanding the Preamble to the Constitution. Anybody read that lately? "...In order to form a more PERFECT union...establish justice, ensure domestic tranquility, provide for the common defense, promote the general welfare, secure the blessings of liberty to OURSELVES and our posterity, do ORDAIN and establish this Constitution for the United States of America..." My Dad, an unsung, incredibly humble late critically injured U.S. Army foot soldier fought against EVIL, tyranny, injustice, genocide, and pure hate - all to allow us the freedoms (that only come from protecting them) that we now have...but I ask you...for how much longer??? How much longer will we be granted our freedoms (supposed to be protected by laws and it follows, law enforcement) if they are not reasonably enforced and protected??? How much longer? What is this county, city, country, and world to become if corruption, lawlessness, insurrection, discrimination, hate, and unwillingness to enforce and uphold our laws meant to preserve our way of life, last??? Ask yourselves! Think about it! Really! And last, but not least, WHAT kind of legacy are we leaving (our example) as to what is acceptable conduct for generations to come? Are they even going to have a safe, decent, quiet, clean country and TRUSTWORTHY government (which includes law enforcement agencies) to look to for assistance and help in times of trouble? What will they have? Tell me, please! WHAT WILL THEY HAVE??? Are we "...Pledging our allegiance to the flag of the United States of America, and to the republic, for which it stands...ONE NATION UNDER GOD...INDIVISIBLE...WITH LIBERTY AND JUSTICE FOR ALL...??????" ARE WE?????

The male sheriff here are always searching you in jail. It's not a good feeling to have male cops…read moresearching you often. Wasn't a good experience to have men touching me. Not to mention a lot of them have mega polluter Ram Cummins trucks which is bad for the environment.