While on a vacation in Prague, my wife and I visited Balance and found the ring she was was looking for. Unfortunately, they didn't have the correct size in stock. They offered to size the ring for us but we really didn't have time to wait since we were leaving the country early the next morning. After arriving home, my wife said she made a mistake not buying the ring and having it sized back home. My mistake was not getting a business card. I looked for the store on Yelp and was able to find Balance online and contacted them both by email and then by phone. They remembered my wife and I and we were able to work out a deal on the ring and have it shipped to the USA (5240 miles away). Thanks to Alexander and Irina (and the rest of the staff) I was able to get the ring in time for a surprise anniversary gift. I really appreciated their professionalism and patience with translating my emails. I'd definitely recommend Balance to anyone looking for jewelry. read more