Due to Asian racism, I was denied the purchase of the product.
When I first visited Palladium H&M,
The dressing room was quite long, and I changed my clothes to buy in the dressing room and paid for the T-shirt.
Let's try to buy in the same way in ten minutes
Two female employees who worked between 2:00 and 3:00 p.m. on May 23, 26, with long hair on their right desk, she said in a very small voice that "no." I asked her again in English if she wasn't selling anything, but she looked down, bending her head slightly down without even looking at her face.
Asian racism may be common in Europe or the Czech Republic, but it is unusual to refuse to buy from H&M, which is also often used in Korea.
If I tried to refuse the purchase because the method I purchased was wrong, I should have explained it properly.
If you don't speak English, you should have at least spoken to my question in Czech, and if you don't speak Czech, you could have told me on Google Translate. If you can't respond, you should have told me to ask for help from another employee.
I wonder if this response fits our customer response policy
I was baffled by the thought of needing a T-shirt in an unclimate travel destination, but at the time, I went to another desk and lined up and bought it from another employee, but the next day I bought clothes from another brand and am not wearing them.
Clothing is a form of self-expression. I will never use H&M-branded clothes if things don't work out in the future. read more