I've been a VIP member for a couple of years and have zero complaints. Great attention to detail,…read moreoffer great service, super professional and friendly. They make us feel special. Jayme is really straight to the point and gives you great information about all products and services.. Love that place !!

Very professional and cozy establishment. Jayme and Katlen were great! Spot on cosmetic outcome…read morefitting exactly what I wanted and answered all my questions accordingly! Will be back soon!

First appointment was not with the surgeon as expected…read moreArrived for the second appointment and was told the doctor was out sick. No advance notice. Third appointment resulted in my sitting in the office for 90 minutes without being see by anyone, including an explanation as to why I was asked to arrive 15 minutes early and was never seen by anyone. Will be seeing another provider.

Love this place great people great office very helpful lots of experience very clean very friendlyread more

DO NOT TRUST THIS PLACE…read more My experience here has been nothing short of devastating--physically, emotionally, and financially. After researching D'Cate Aesthetics & Medicine and reading multiple positive reviews, I scheduled my first consultation for Botox and lip injections. During the appointment, Erin--the provider--suggested I try a CoolPeel and mentioned a "limited-time deal" of three sessions for $1,500. Trusting her recommendation and the promised results, I paid upfront and booked my first session for two weeks later. Erin assured me that CoolPeel involved "minimal downtime" and only "about a week of mild, short-lived side effects." The reality? Despite following every single aftercare instruction--using Vaseline, sunscreen, avoiding NSAIDs--my skin looks worse than ever. After months of painful healing, the hyperpigmentation on my lower face left me looking like I had a beard. No joke--a full 5 o'clock shadow. When I emailed photos to D'Cate requesting a full refund for the CoolPeel, their response was astonishing. During a phone call, they praised my forehead, seriously, claiming the "top part of my face looked fantastic and better than ever," while completely ignoring the glaring hyperpigmentation that disfigured the lower half of my face. No acknowledgment. No accountability. Just gaslighting. Erin then emailed me after "consulting her attorney" that they would offer a $1,000 refund for the two unused CoolPeel sessions. Since that email? Radio silence. No follow-up. No resolution. Nothing. Not even a statement confirming the refund has been credited. Nothing! What I later learned--through my prescribing dermatologist--is that CoolPeel is strictly contraindicated for individuals with autoimmune disorders, psoriasis, and active melasma. Had I been properly informed of this critical fact, I would have NEVER agreed to the procedure. Instead, D'Cate and Erin completely failed in their duty to advise me of the serious risks associated with undergoing CoolPeel while on Cosentyx, despite these details being clearly documented on my initial paperwork and pre-treatment forms. They had a professional and legal obligation to disclose these risks and, at minimum, refer me to my prescribing physician for a joint consultation. That would have been the responsible course of action. Instead, they recommended the procedure, collected payment, and pushed forward--without any meaningful discussion of the dangers involved. My dermatologist had to prescribe a bleaching kit that isn't covered by insurance, costing me hundreds of dollars out of pocket--and I've been told I'll need at least 4-6 months of ongoing corrective treatment. And it doesn't stop there. After reviewing the other treatments I received at D'Cate, I now have serious concerns about the quality and safety of the toxin they injected into my face. I underwent three separate Daxxify treatments here--initially and twice more for touch-ups--because my forehead movement never fully froze. In stark contrast, a single treatment with the cheaper toxin, Botox, from my dermatologist delivered expected results, just as intended. This raises disturbing questions: Was the product faulty? A knockoff? Substandard? Or were the injections performed incorrectly--THREE separate times? I also have an upcoming appointment with a dermatologist to correct my upper lip, which is fuller on the left than on the right, thanks to their work. The difference is small, but noticeable and completely unacceptable. Bottom line: I'm sharing my experience so others aren't misled by the glowing reviews online and end up facing the same nightmare--or worse. This provider failed to exercise basic care and skill, misrepresented the safety of their services, and caused me foreseeable harm and financial loss. I've already spent hundreds correcting their mistakes and will continue to spend more. If you value your health, your appearance, and your money, stay far away from D'Cate Aesthetics & Medicine. Pictures can be seen on Google reviews.

Showed up for CONFIRMED 9:30am appt. Office dark& locked. 9:43am receptionist shows up cough &…read moreclearly ill saying her kids have flu B & somebody quit. NOT sorry for ur wait. Asked where Erin the injector is - oh she's on her way. Go inside & continue to wait. 9:50 receptionist is still hacking & says I can come back for photos. Still no Erin. So I excuse myself before getting flu. I'm in parking lot til 10am on my phone - this Erin NEVER SHOWS UP. This place is so unprofessional. No call. No apology. I dodged a bullet - go at ur own risk to this place!!!

I'm genuinely afraid to review Evelyn/Earth & Sky, LLC... Because if she becomes as popular and…read morein-demand as she richly deserves, she will soon be booked up until the holidays! The office building that contains Earth & Sky, LLC is a stately-mansion overlooking Grandin Road, along with several small upstart businesses that reflect many facets of the Grandin Village community. When you enter Evelyn's sanctum, the first impression you get is of GREEN. She has innumerable carefully nurtured plants all over the room, along with her own distinct mythological/archetypical artworks. Then you HEAR them: She has multiple verdant terrariums inhabited by tiny joyful tree frogs! They sing together and separately, in tune with the music and sometimes in balance. Then you see Evelyn, a brightly-colored dryad with strong arms and a genuinely warm smile. She asks about you and your life, getting info on your body and your feelings. You can talk about your family & pets, and she might share about her hilarious giant puppy. You get onto the (pre-warmed) table and the experience really begins. SHE. IS. AMAZING. Strong and Gentle. Concentrated and Whimsical. Thorough and Compassionate. She can do every kind of massage therapy I've heard of, and brings in new techniques from her ongoing continuing education frequently. Her massages feel like they last forever and also end WAY too soon. I drift off into semi-delirium every time and it's RAPTUROUS. Please don't make my sacrifice be in vain, book this AMAZING MASSAGE THERAPIST UP ASAP so that she can thrive they way someone with her skills merits in a just world.

Small, intimate office that gives you first class service. They always have the latest and…read moregreatest treatments available in the aesthetics industry. Ulli is an expert aesthetician who will keep your skin looking it's very best.

They are top notch! Betsy is wonderful and so is her staff! I happened to find them by accident…read morewhen I first moved to Roanoke and from that day, I have had the opportunity to have facial peels, makeovers, photos, and minor procedures. It is a small outfit with big offerings- where professionalism and friendliness go hand in hand. This place is still one of my best finds in Roanoke.