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    Baldwin Family Dental

    4.7 (14 reviews)
    Closed Closed
    Updated 3 months ago

    Services - Baldwin Family Dental

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Baldwin Family Dental Photos

    Recommended Reviews - Baldwin Family Dental

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    10 months ago

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    3 years ago

    Always friendly and welcoming. They are willing to help in anyway when it comes to payments.

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    Ask the Community - Baldwin Family Dental

    Review Highlights - Baldwin Family Dental

    I've lived in Cache Valley for over 25 years and have been to other dentists.

    Mentioned in 2 reviews

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    Verify this business for free

    People searched for Cosmetic Dentists 150 times last month within 15 miles of this business.

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    Gray Brent W

    Gray Brent W

    3.0(2 reviews)
    0.4 mi

    Used to be my go-to dentist, but now I can't even bother to bring myself back. The new receptionist…read moreis unbearable to talk with, as she always seems to be in such a negative mood. She will gladly and without shame tell you "We want your money. We won't service you until we get it." Do you really think that's an appropriate way to ask for that? and then proceeding to say. "Well, haven't you gotten any letters?" When we have not, and mailing is just unreliable nowadays. You have clients emails and numbers, maybe call for better communication? Also threatening your clients about it when they are more than willing to pay (bad communication on your end) is not the appropriate way to ask. Also, the last few times that I have been in, Dr. Gray seemed to be in a horrible mood and just complaining the whole entire time. I've given him the benefit of the doubt the last couple of times, but just can't be around it anymore. I also noticed that the last appointment I was at, there was a molar that was drilled on which DIDN'T need any work done and a week later it became sensitive. I just ended up getting it fixed by another dentist. Not to mention, my mother struggles with severe depression and struggles just simply taking care of herself. My mother went in to him one day, and Dr. Brent Gray took one look in her mouth and was making fun of her because of what he saw. So if you're struggling with your mental health, I would recommend going somewhere else with more empathetic people. This place is outdated, and they seem to care more about your money than you as a person. Just lost 4 loyal, long time customers.

    I'm from Los Angeles and i was up visiting my elderly parents. My mother had lost a tooth and i…read moreneeded a dentist in Logan and needed to get her in their before I left. I called these guys and Sue answered the phone. When I told her my problem, she took my number and said she would talk to the doc and call me right back as they had a pretty full schedule. She called back immediately and told me to bring her in the next day. I have to say what an incredible experience it was. Doctor Gray went out of his way to help my mother, Kind, caring and i just plain simple a Pro. I know some of these reviews, you always wonder if someone made it up or so, but i will say that this dentist is incredible. I wish i lived here. If he and his staff are a representative of the people of Cache Valley, i want to live here. I've told at least 5 people since I've been here about this dental office. He is already pretty busy and I can see why, i would definitely be a patient if i could. Once again, very appreciative and grateful for how you treated my mother.

    Celeste C Mortenson, DDS

    Celeste C Mortenson, DDS

    4.4(5 reviews)
    3.0 mi

    I haven't been to Celeste for a long time, which is what makes this review even more honest. She is…read moreexcellent. I went to Celeste for a gold crown about 10 years ago, she must have just been starting out and was in another practice with an older dentist, so this must have been some of her earliest work. This crown is absolutely beautiful. It's a work of art. It has been perfect for the better part of a decade that I've had it; perfectly aligned to the tooth, positioned well, prepared well. It has never hurt, never had puffy gums around it, and I usually forget it's there until I actually see it. I literally get compliments on this particular crown every time I visit other dentists. (I have moved and her practice is out of my insurance network, otherwise I'd still be seeing her) From what I remember of our appointment she was kind, and took the time to answer my questions and explain the process to me. Celeste's attention to detail is phenomenal. And it didn't hurt. All these years later I remember Celeste was blessed with tiny hands, which doesn't necessarily make or break a dentist, but it sure helps! She's the best dentist in Cache Valley, and I would refer her to anyone I know with ironclad confidence.

    I wish I had a more positive review for this dental practice. However, I just experienced a "bait…read moreand switch" from their billing department. This is ultimately a reflection on the whole office. I had an appointment I waited 6 months for (a cavity to fill) and as the appointment drew closer, they were checking to see if I had the same insurance. I did not. I told them specifically that I had NO INSURANCE and wanted to know the cost if paid by cash. They sent me a "plan" which I was told I had to sign. When I arrived at the appointment on Tuesday, August 6th, the charge was over $100.00 more. When I told them I was disappointed that the charge was so much more, I am unemployed and had budgeted for the original (signed contract) amount, they hummed and hawed and said, " Oh our rates have increased and sometimes the system doesn't catch it". Wrong. Just wrong. I got the contract less than 7 days prior, and that contract should have been honored. I can't do business with this sloppy bookkeeping.

    Photos
    Celeste C Mortenson, DDS
    Celeste C Mortenson, DDS
    Celeste C Mortenson, DDS

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    Baldwin Family Dental - cosmeticdentists - Updated August 2026

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