I just wanted to take a minute and say that this place saved my day. I was in town and went to see…read moremy grandma grave site and Anderson Memorial on a Saturday and the cemetery was closed. It's been over 15 years since I had been there and could not locate the grave. I was able to connect with the funeral service who provided amazing customer service and was able to direct me right to the area where my grandmas grave was and after two hours of searching boom located it. Without their record keeping and friendly customer service I would not have been able to visit the site. Thank you so much for the friendly customer service.

Laura was phenomenally helpful and professional with the arrangements for my mother-in-law. I was…read morepleasantly surprised at how easily she handled the death certificate procurement, the life insurance transactions, and coordination with the cemetery. She took care of my family members with sensitivity and compassion. Very impressed by the whole procedure and how simple she made what was an emotionally difficult time.

Heading into funeral planning is one of the most trying times of your life. The staff at BB&D…read moregently took us by the hand and led us through the details and options. The personal attention to every small detail was astounding. They delivered things to the house whenever needed and allowed us the space to grieve peacefully. I can never say enough good things about their services.

From the owner: Trusted funeral home and cremation services in Anderson, Indiana. Contact Brown Butz Dierdring…read moreFuneral Home & Crematory.

Everyone we dealt with was so sincere and professional. The loss of my daughter was sudden and…read moredevastating but they helped ease the stress and the grief. The value of their products were very reasonable and beautiful. I highly recommend everyone who works at Loose Funeral Home. We love and appreciate all of your hard work! Thank you, Judy Hurst

Over the last year I have had both parents pass away and Kip at Loose's has made the experience…read moreextremely easy. They are professional and always pay close attention to the most trivial things which allows you to focus on grieving and racking care of your family members. No one every likes funerals or death, but Loose take all the fears away and make things seem like everything is going to be ok.

Attended a service this afternoon(Dec 3rd) that was to remember / honor all those that had passed…read morethis year where their viewing/service was done by Hinsey Brown. The notice was sent to the family point person and typically the minister. I'll step back in time in a moment. The service opened with a song and opening remarks, then music was played as each person's name and picture(if avl) was shown one at a time. A lot of people were in attendance and even more people were remembered. Someone provided some remarks again to help heal and reflect with a message of hope. 5 candles were lit with an explanation to their meaning. And then a soloist performed: still, my soul, be still. We had A closing prayer and then dismissed. A Christmas tree in the lobby had an classy ornament with the picture of the people that had passed. We were told we could take the one for our family member. I believe, Hinsey Brown has a person on staff focused just on grieving. They also provide other services in this arena. All this experience was a result of a death in the family earlier this year. Hinsey Brown met with our family to plan the viewing/service. Though the grief was unbearable, Hinsey Brown's compassion and attentiveness to our desired needs made this part a little easier. Every question we asked was answered. Every need was met. Even the request to change the obit multiple times after it was "done", was met with a can do response. I am in awe of how well everything, and I mean everything was done. All staff I encountered demonstrated nothing but the utmost respect and professionalism.

Very caring, understanding and accommodating in your time of need. Its not an easy business, but…read morethis staff makes it seem like it is. Thank you for being such a great help and so involved in our community.

The deceased had made the arrangements; otherwise, I think we would have gone elsewhere. After the…read morearrangements had been made for some time, we were informed we needed to change the time of the service. During the service we were facing a UTV with workmen waiting. This did not contribute to the dignity of the service. At the end of the service an employee thanked us for using Elm Ridge. That was not appropriate. This should have been privately to the person who made the arrangements.

Mausoleum is disgusting. Full of mouse poop. Smells disgusting. They don't care about grieving…read morefamilies.

Communication is key in achieving satisfaction. Parson Mortuary offer us a service, we made…read moreselections, they explained the process and timeline, an agreement was made, contract was signed. The day of the funeral our family and our guests were met with warmth and professionalism. Every detail went better than agreed. Parson uders our need and it was fulfilled.

Ordered Flowers for my Friend's Mother's service. Got a confirmation that the order was placed and…read moreFlorist telephone number. I called the Florist 3 days before the service to make sure that the flowers would be there and would be what the picture indicated. My Friend's Mom liked purple and I wanted to make sure the arrangement had purple. The Lady assured me that it was being taken care of and would be there for the August 5th service. A $335 charge was made to my card. I asked my Friend's Wife to take a picture of the arrangement so I could share it with our Golf group that was sending the arrangement. On August 7th I received an email stating that my $335 would be refunded with no further explanation. I called the Florist and asked why I was being refunded and if in fact the flowers were delivered. I gave her the confirmation number. She stated that they could not fill the order and advised Parsons before the service. I then contacted Parsons and they advised that it was the Florist fault (Of Course) and that after they were notified by my Friend's Wife that the Flowers were not at the Funeral, a refund was submitted. No prior call and no email that the flowers would not be there for the service so that I could make other plans. My suspicion is that I would not have known nor received a refund if my Friend's Wife had not noticed that the flowers were not at the service. I requested that Parson's Owner or Manager contact me directly but 2 days have past and I have not received any correspondence. I guess they felt the refund cured the problem. I am from the South and am used to Funeral Services nad their Staff being very professional and understanding, especially during a period of bereavement. If Parsons can't get the flowers to the service that were ordered on their website, I can imagine how they run the rest of their business. After reading the rest of the reviews I cannot understand how Parsons is in business.

Funeral Director Randy Riggs was outstanding! As was his staff. A few months before my brother died…read more(terminal cancer) I contacted 3 funeral homes to get estimates on what the funeral could cost. Randy send the easiest one to understand. When the time came, there was not doubt who we would use. Everyone was quick, fair and professional. The funeral was perfect. Randy and his team took care of every detail. Down to delivering the flowers to the house after the funeral. Highly recommend.

From the owner: Through the years of changes, one thing has remained constant-our commitment to the community to…read moreoffer the very best in personal funeral service at a reasonable price. Families who have come to depend on us know that they can trust the caring professionals at Hinsey-Brown both now, as well as into future years. This stability has helped us become the leader in funeral service in Henry County.