Asked them two weeks ago for a wood infestation report on a house I'm selling. The access to the…read morecrawlspace is small. They sent three inspectors (of decreasing size, according to them) and none were able to access the crawlspace. I know for certain the last person never tried because the area around the access was completely undisturbed, not a leaf or stick moved. They also didn't try to use other methods to complete the WIR, such as fiber optics or line of sight inspection. The worst part was their lack of communication. They never called me to report the problems; they waited until I called them to inform me the WIR could not be completed over, and over, and over. Now with one week to the closing, I have to find another company to do the WIR. I will never use this company and won't recommend them to anyone. Shame! When they were S&S they were responsive; now, not so much.

Again, no response from this company. I've left several reviews. Highly suspicious that my…read morehusband's expensive watch was missing AFTER Northwest serviced our home. It's very horrifying that a service tech would look in the private drawers of homeowners!!! Be very careful with this company. Along with this issue, they are dishonest about time spent servicing. Not an honest or reputable company. I miss S and S! Terrible business.

These guys are awesome. We do regular pest control, termite, and mosquito through these guys and…read morethey have been amazing. We highly recommend them. Justin is our usual guy and he is out of this world. A++++

I finally decided to switch my pest control and termite service to Prewett's. From the beginning…read moreI've been extremely satisfied with their customer service before my intial service was actually completed. Once my service was complete the superior customer service has exceeded my expectations. Tanya was so sweet, professional, and was efficient with her peformance. Casey was extremely professional and knowledgeable. Earl was professional, had excellent customer skills and performed the required services in a timely manner. Last but not least, Isaac's customer service skills are what ultimately sold me on signing up with Prewett's. Everyone I have come in contact with has been truly amazing.

Throughout my time with Northwest it's been good. They are efficient in exterminating. Paul always…read morebrings treats for our fur babies. When I have stopped to obtain more glue plates. The off is gals are friendly, happy. Seem to like their jobs

Have used for eight years and Chad (my Northwest technician ) is wonderful. Always so prompt and…read morecomes when says he is.

We've been using patriot for about 8 months now. John is absolutely fantastic! The price is…read morereally reasonable (we pay $65 every four months), and any problems that occur between each regular visit are taken care of for free. We highly recommend this local business!

The termite bond on our home expired, so we did some shopping around for price, with a desire to…read moreuse local if competitive. John from Patriot came out. The price was better than the other bid I collected a week before. We went with Patriot and everything was completed as discussed. We talked about other services, but there was no pressure to buy. We feel good about the choice we made. Thanks Patriot!!

I've trusted David for years to control pests at my home and rental properties. We never see a bug!read more

Don't use cooks when you tell them no they will try to extort and blackmail you and say you owe…read moremoney from 4 years ago but didn't even have service with them and call you non stop when you have them break down pricing. Definitely not Blake wood

Customer service is beyond what anyone receives today. Technicians are very knowledgeable and…read moreprofessional

Same as all other reviews. We brought in bed bugs with luggage, and called professionals. They came…read moreout once, took $1,700, then disappeared. Repeated calls got nothing. When we called the office in Auburn, they couldn't even find our contract. They sprayed when they came, but there has been absolutely no improvement. They promised to call back in 7-10 days, but today is day 16, and still no response from them.

We got into a contract with terminix in October 2023, mainly for the termite bait disc. The…read moreinstaller of those we had no problem with. Since then, we have not had a good experience. We had to call and get them to come out, repeatedly. Talking to management was unproductive. Finally, when that man came, he did a satisfactory job. Today, (the 2nd three month cycle), the man showed up without any notice. (They were suppose to give 24 hour notice). He, like the first technician, only wanted to treat the outside. That is not our contract. So we told them do the house also. He used an outdoor sprayer and the puddles of chemical are everywhere. My hall rug in front of the washer/dryer is soaked, where chemical is running out between the machines. I have been mopping up excess, then it comes running out again. (I have a small dog). Puddles of standing chemical were in every room. I will not continue my contract with them, when the year expires. I would love to cancel them now, but they work in a money penalty. I do not recommend this service provider.