I put in a request on Sunday and called Monday morning with a quick update on my quote that I sent…read moreover. The girl on the phone was so rude to me. She had such an awful attitude towards me and said "we know you have a quote, we have 40 others that we have to get to" after I explained that I wanted to update my quote she said "an update? We don't have any updates for you right now!"She was very rude and snappy over the phone. Never been treated or talked to like this before. Not sure I would recommend or ever use them again.

Stacey is so kind and accommodating for party rentals! I've worked with her for a couple of events…read moreand have been so pleased with their service!

I totally recommend this spot for anything paper you can think of. This time I went in with a gift…read morewrapping idea in mind and I found the perfect solution! It is a rather large piece of pottery and this shop had a great gift bag that I love. I also bought dinner napkins. Who needs Amazon??

Very well organized store and such a nice women running the store! Very helpful with finding things…read moreand has a lot of options!

I purchase from here when I am visiting Charleston -- no more. I was shocked as to how I saw a…read moreperson treated in the store recently and my own personal interaction. One visit, was a woman behind the counter inflating balloons and she was incredibly rude to a customer who was asking about some balloon products -- inconsiderate, interrupting her.... It was basic customer service which is lacking at this store. My own experience: I called with some questions about supplies I needed for a party and the man who answered the phone was super abrupt with me and said he was too busy to answer my questions and then hung up. Who does that? Goodbye Party Plan It and hello Target.

This store has everything. I love that I can run in and grab themed party supplies same day without…read morehaving to go to a big box store with a limited selection... this place has a ton of great themed supplies. Yes, you're going to pay more than if you order online or go to a big box but it's a local business and everyone who works there is super friendly

We used this company for my daughters 2nd birthday. From the beginning Marty was very responsive…read moreand professional. He answered my questions in a timely manner and was super helpful. We rented the princess castle with slide. I was able to book online. Payment due at the time of delivery. It was delivered on time. They set it up. It was clean and in fact it was brand new. Honestly, it was super easy to book. Good rate and good customer service.

I use Charleston Jump Castles multiple times per year. What a great value! We always rent the…read moresports arena. It's huge and I've never seen another one like it. They make it extremely convenient and affordable. Great customer service. Easy drop off and pick up. Would recommend them to anyone!

I first went into the store and asked Kimberly to let me measure the Van she had parked outside…read more Told her that I would have come back after measuring the boxes I had, she had no problem unlocking the van and letting me measure. After confirming that the van was going to be adequate I went back to the store and rented the van for a day. Returned the van the same afternoon right at closing time and next day I got an email with the invoice updated for the 43 miles I drove. Will come back later in the year

Take Pictures and inspect everything before loading up!…read more Very acusatory Here! They were Rude as they miss counted the glasses and when we told them the Margaritas Pitcher had a Crack and was unusable they said no it definitely was not that way when we loaded it, Said we were missing pans when we were not! And they found them of coarse! Now as we left they say we are missing 4 sterno cup and 1 lid. Everything was packed in ONE TRUCK when we picked it up and loaded it to go back.

Loved how cute these balloons turned out for my mom's 4th of July bday! Super easy to order,…read moredelivered early and left inside our Airbnb before we even arrived! Definitely recommend!!

Charleston Balloon Co is amazing! They have every balloon you can imagine-- and they can create…read morebeautiful balloon installations for any event! I have used Jill and her team many times for all different types of events-- and they always rock it out. The pricing can be a bit high-- but the work that they do is wonderful.

I rented a big tiller. I needed it to till for food plots for Deer season. Called and scheduled…read moreover the phone the tiller and a trailer to haul it with. Picked it up this morning and he went over its operation so I would know how to use it. It was still a lot of work but the results are fantastic. I highly recommend them.

Not a very good place to rent from. My rental broke after only a few hours and they offered credit…read more The only refund you can get back is 1/3 of the rental and I guess if it was my fault I could see this but when it's on them I feel like a full refund should be an option. Just be careful and read up on the contract before you rent or you'll be out $300 like me. I would have rented from them a good bit in the future as well as my co workers but it would pay to go elsewhere. It's just a bad policy to have in my opinion but until people get burned like me and let people k ow it Will keep happening.

I recently had the pleasure of renting tables, chairs, plates, glasses, silverware, an oyster…read moretable, all under a lighted tent with heaters, all from Tailor Made. Tammy was fantastic to work with, and so was her crew setting up and tearing down. This was for a 60th birthday party, which turned out to be on the coldest night of December, but you wouldn't have known that once it started. It's still being talked about today. Tammy not only rents, but she's kinda an event consultant. She had a lot of questions - had I thought of this, had I thought of that, what where good numbers to rent considering the size of the guest lists. Things I hadn't considered. I'm from out-of-town, so she visited my site to vet the tent anchors and placement. Yes, of course it does add to the bottom-line, but the bottom-line for an event is success, isn't it? And that's what we had. We were in need of nothing, because Tammy asked, and we used everything. I heartily recommend them. Tailor Made is first in my rolodex for any future event I throw.

I used ATME for my wedding rentals and unfortunately I cannot recommend them to other brides. I…read morehad a very hard time getting in touch with ATME and communication was not easy. I booked ATME back in March, and when I had my numbers finalized in October, I contacted ATME to settle all the items I needed and after sending countless number of emails, I finally had to call in order to get a hold of Tammy from ATME and go through my invoice. It's really hard to go through invoices over the phone, and I would have preferred to do this over email but phone was the only way to get a hold of anyone. After finalizing the order, I was ready to pay the rest of the invoice, but was told it was too late to send her a check to pay as it was past the 45 days out until the wedding mark, so she charged me a 3% credit card fee. I tried to explain to her that this was not my fault since she was not answering my emails and impossible to contact until then, and that I was also paying her with a debit card but she did not understand. The other frustrating part was talking to her about the colors of the linens and linens in general. The website does not have color swatches clearly listed. So while on the phone, she had to text them to me and every color I picked she said they were out of stock. If I had known in March she was out of stock of the my colors I would have looked elsewhere. Most infuriating she kept pushing the color beige as a suggestion and that is the last color I wanted. Luckily I made it work by asking her if she could look at other materials and such or flip the colors with the table sizes etc. I had to remind her a few times to explain to me what table size goes with which linens as I don't do this for a living and it gets confusing. Another mishap that happened was on the invoice, she charged me twice for a set of linens which I didn't see until the weekend before my wedding. Once again, I emailed and got no response, so I called. It took a long time for her to understand what I was talking about, but when she finally understood, she told me she wouldn't refund me until AFTER my wedding, which didn't make any sense to me but she said due to it being past the 30 days out until my wedding mark, she had to make sure she got all of her rentals back before making a refund and that typically she doesn't process refunds, which made no sense at all. I sent several emails, called her, but she refused to send me the refund until after the wedding, which she did send me though the day after my wedding. We were told to pick up the linens the day before the wedding, as we rented linens for our rehearsal dinner from ATME. When we went to pick up, Tammy told us we actually didn't need to pick up all the linens, which surprised us since all over the invoice it said we were to pick them all up and we had spent all morning making arrangements to do so. The day of the wedding, unfortunately things did not run smoothly. The 8 foot tables were left off and the truck had to drive back to Summerville to go get them, one of the easels I rented was so rusted it broke, and so one of my items I wanted displayed didn't get displayed (I'm still in the process of trying to get a refund for this), several of the cushions and chairs were dirty, and one of the ties of the cushions was torn and we couldn't tie it to the chair. ATME has better prices than some of the other companies around Charleston but after my experiences and seeing the quality of the rentals, I can't give ATME 5 stars.