Our 7 yr old great niece died suddenly and we were left with the surreal experience of planning a funeral. As she loved balloons we utilized the 24' balloon arch. I cant say enough good things about the quality of the arrangement, the excellent staff who set up and set down. Even the funeral director took down their names because they were so impressed. Thank you for the beautiful work. read more

Please DO NOT trust this company to show up on time or bring the balloons you paid in advance for. READ THE REVIEWS FIRST (I wish I had!) They showed up 1 1/2 hours late for my daughters bridal shower and when we called they told us they forgot but will send them out right away. We paid for assembly and set up but when the driver arrived he had no idea on how to set the balloons up. He told us he was just hired to deliver the balloons. Not to mention the balloons looked nothing like what we had asked for (we even provided pictures). We asked for a half balloon arch with various sizes of balloons. They charged us over $400 and it was not worth $40. I called the company the next day and they couldn't even return my phone calls! Waste of money and time! Save yourself the hassle and go with another company. Don't trust this company to read more

I had the worst experience with Balloons Bash. I had asked for a half balloon arch with an organic look and various sizes of balloons. I even provided an image for inspiration. It was meant to be centerpiece for a 40th anniversary party and I paid over $500 for it. You can see in the images that it was not worth that. When I reached out to express my disappointment, they didn't respond to me until I followed up after some time, upon which they said their manager would be reviewing. I had to follow up again, weeks after the event, only to have them say that the pictures I provided were not their work - despite the images coming from their own Instagram account. Do not book with Balloons Bash, total waste of money. read more

These guys are an absolute joke and complete scammers. I hired them for a corporate event and ordered helium balloon arrangements. Their balloons dropped within 2 hours and the owner rejected my request for a refund. He ended up charging me full price ($595) for the arrangements and told me that I would have to pay more if I wanted them replaced. These guys are the most unprofessional company I've ever seen in the greater Toronto area. They spend money on marketing and position themselves on the 1st page of google, sadly the truth comes out! Balloons Bash should be called - Trash Balloons! read more

Oh, man, I do not like to write bad reviews about any businesses, especially during times like these when everyone is struggling to make a living, but I feel that I have a moral responsibility to let any potential customers know that this company is the *least* professional and skilled I've ever worked with; and trust me, I've worked with a lot of companies being that I am an accountant. I placed an order with Balloons Bash mid-May for a June 27th delivery. After I made the $100 deposit, I never heard a word from anyone regarding confirmation of colours and other details of my orders. I followed up via text and email but every time their answer was "you haven't replied to our May 18th email." Then I would send them copies of the email along with pictures to give them an idea what I wanted and there was silence again. At one point someone replied "Thank you for the email and picture, we'll get back to you within 48 hours". Days went by and again, there was no reply. Then I followed up again and the answer was again "you never replied to our May 18th email". Eventually, the owner of the company called (after I got really angry and requested my $100 deposit to be refunded). He apologized and said "from now on, you only deal with me". So, I went ahead and paid the balance (over $600) and sent the owner a picture of the desired arrangement to his email. Guess what? He didn't reply or acknowledge receipt of picture either. So, I followed up again and once again had to resend the pictures and details of the event. Finally, the time came to deliver the balloons. They were supposed to be delivered at 11, am. *One* guy came at 12:30 ALONE. I should mention that I also ordered a round backdrop that is made of two pieces of wood that are joint together in the middle. That is a two-man job, not one. Arrangement was supposed to be installed in the backyard. It was a windy day, so the guy left to find a Dollarama to buy ties and whatnot. Why did he come unprepared knowing ahead of time that the arrangement was going in the backyard and that it was a windy day, I will never know. What I do know is that this was supposed to be a surprise party for a 9 year old and it was supposed to start at 1pm. At 1:30 the balloons were not installed. After a few failed attempts, we decided to move the balloons indoors. Guy entered our house without mask and after finally putting the backdrop together (which was very dirty and scratched) and bringing in a bunch of flimsy and and dirty balloons (garland looked like he just put it together in his minivan) he attempted to glue the letters on the backdrop. To *nobody's* surprise, he had nothing to glue them with. So he asked my daughter to give him HONEY to try and glue the letters to the board! When that failed too, he left YET AGAIN to go buy tape. After a very long and frustrating wait, we finally had the birthday boy come home before the arrangement was installed, as his father was going in circles trying to give this balloon guy time to finish the job. The letters were taped with clear tape, in a fashion that my 9 year old would have done a much better job had I asked him to do it instead. Long story short - this company is a joke, their employees are probably 12 year olds who don't know the first thing about balloons nor customer satisfaction. Please, don't listen to the "happy customers' reviews", these guys are writing their own reviews! Do yourself a favour and take your business somewhere else. read more

Great communication . We arranged everything over the email. They came to our venue set it up, and after the party was over came in and took everything down. I didnt even see them but everything was done to the perfection. Thank you! read more