I love visiting this branch for my in-person banking needs. Specifically, Patty Ramirez is…read moreprofessional, kind and most helpful! Overall, the staff is friendly, calls you by name, and efficiently conducts transactions, and provides guidance and assistance to get the most out of your banking experience. I recently moved and I still call this branch for prompt and professional service.

This is the best bank ever! The friendliest staff, shout out to Selenia, Diana, Corinn andSteph…read morethey are all super approachable and willing to help out.

I have been banking (Business and Personal ) with the Vista Branch for 20 plus years…read more We have Checking- Savings-CDs-Line of Credit . The team at this branch is excellent, from Management to the Tellers all are professional and always helpful. We love the personal service and feel like these employees are an extension of our company, always looking out for our best interest. So happy that Banc of California kept the Managers and Tellers from the Pac West acquisition.

I have been with Nfcu for many years, they are the best! Customer service is great and on point!read more

I've been an NFCU MEMBER for 37 years ... and I've used many other institutions…read more Navy Federal is the best bank I've ever used, they greet you when you enter and leave. As a person who worked In Hospitality for over 15 years ( Hyatt & Sheraton , Hilton). There Customer service skills are beyond phenomenal... FIVE STARS and more ! The best banking experience I've ever experienced, weather in person or online . And I had my account hacked once. They found it right away. I mean right away, and contacted me ASAP I can't say much more than that

I have other credit cards and never missed a payment. Have a good score and since I bank here I…read morethought ide apply for the creedit card.offer they keep sending me and transfer over some other cards so ai can reduce my debt. They wouldnt help me. Will be headed back to Bank of America. Atleast they approved me.

I went with my friend William Taylor to open an account and what excellent service we received!!!!…read moreThe teller Susan was so patient and kind and EXTREMELY HELPFUL!!! He was having problems accessing the mobile banking and instead of pawning us off on someone else to help, she helped us right away at her teller window. Thank you Susan and I pray that you receive the recognition you deserve.

Great personalized service helping me more than once out of a jam…read more I enjoy the in person neighborhood person to person business model

Mission Fed is a fraud!…read more They make a promise to its members, but don't follow through, and that includes its individual tellers. The overall staff at this branch (Auto parkway) won't even as much as look at you when you arrive through their doors. The branch manager (asian female) extremely unprofessional and rude, and clearly its impacting its staff and their conduct as a whole. I will be closing all my accounts with Mission Fed (2 decades) of business. SHAME ON YOU MISSION FED, YOU SHOULD BE EMBARRASSED AND ASHAMED! NO WONDER YOU HAVE SUCH A LOW RATING!!!!!!! Regards.

Needing to open new accounts as a result of moving, I was drawn to My Point by their attractive…read morerate on a 18 month CD. I visited the Carlsbad branch on El Camino Real and met with Cody who thoroughly explained the various account options and benefits and took me painlessly through the joining, account set-up and deposit sequence. He was knowledgeable, helpful and friendly.

I had an appointment at this Frontwave branch on April 14, 2026, and I want to express my gratitude…read moreto the young gentleman who assisted us (tall, well-built, and very professional). ​Unlike other institutions, he didn't waste a second of our time. He was extremely transparent about the current policies for 1099/self-employed individuals in San Diego County. He even made a quick call to his colleagues to double-check the best options for our specific situation. Within 15 minutes, he gave us a clear, honest answer and solid recommendations on how to proceed, saving us from opening unnecessary accounts. ​This is exactly how banking should be: respectful, honest, and efficient. Even though we didn't close the deal, I am deeply impressed by his integrity. Highly recommend this branch for their straightforward approach!

I have been banking with Mission Federal Credit Union in Carlsbad for over a decade. Their service…read morehas always been top notch, with a gregarious, smiling staff who are happy to help with any and all of my customer needs. From savings/checking accounts to auto loans and credit cards, the process of getting things set up and running smoothly is easy and painless. I've never had to wait long for a teller, and when the branch gets really busy, the manager and other non-teller staff will assist customers as well. And did I mention friendly? The Mission Federal, Carlsbad employees treat everyone as a good friend - which is golden when it comes to customer satisfaction and loyalty. Keep doin' what you're doin', Mission Federal, Carlsbad. It's working!

BEST Service & Unbeatable Rates!…read more I recently had the pleasure of working with Mission Federal for an auto loan to purchase my Jeep, and I couldn't be more impressed! From start to finish, the process was smooth, efficient, and stress-free. What truly blew me away was the interest rate--Mission Federal offered the best & lowest rate Evette was not only incredibly professional but also transparent and attentive to all my questions. It's rare to find someone who takes the time to explain everything clearly and thoroughly. I highly recommend Mission Federal, and especially Evette, for anyone looking for a seamless & trustworthy experience

Mission Federal reached out to me again without providing a name and extension just an email…read moreaddress. When I responded to them I told him I'm willing to talk but it's been 36 hours and they have not yet responded. Don't waste your time with MFCU they just don't care. Like many companies these days they don't work on issue resolution they give you instructions on what to do. Own your problems don't put the customer to work. I had a couple of calls with MFCU management to see if we could resolve the issues in my complaints, basically they investigated themselves and found they had done nothing wrong. This executive pressed me again and again and again about what would make you happy what would you like to see and then did nothing but have a couple of conversations in the branch allegedly. Epic waste of time find a better bank.

I always enjoy going to this branch. Brian is one of the tellers there. He always makes my banking…read moreexperience so enjoyable. He's like a breath of fresh air or perfect cup of coffee. Thanks for doing a great job!!