Rude and couldn't care less about assisting me. Not ONE cust. service person in their 6 offices. 3…read morehours wasted online to not resolve a simple issue, too. Worst bank locally & Nationally too. Guess they're still dealing with the Millions in fines from laundering drug cartel money. Avoid this bank like the plague.

I had such a good experience at this branch. The bank manager, Kevin Hill, was professional,…read morefriendly and took care of my banking needs. Thanks Wells Fargo for the positive experience and I recommend this branch for your banking needs.

What kind of bank closes at 4:30? Ridiculous! Isn't it hard enough for working people to make it to…read morethe bank by 5pm? Let's just tick people off even more by closing at 4:30...shut the blinds and lock the door in their face. Now that's customer service at its best, right? This is why I've moved most of my banking to Bank Independent...open late and Saturday and no big corporate automated runaround when you call them. If they had locations in TN, I'd dump Regions in a heartbeat. There... I feel better now, even if nobody ever reads this.

We have banked with Renasant for 12 years and after 3 separate (major) issues, we will be moving to…read moreanother bank. They are not helpful, the afterhours line is a joke, and if you have a problem, good luck in getting it resolved quickly. I should have switched after the first problem with them but I incorrectly assumed they would help since we have been loyal. They don't care about the customer and I would NEVER recommend this bank to anyone.

No longer located at the above address. Has been at 6851 Hwy 301 in Walls for several years now…read more WO(someone who has banked there for years)