Mitch came to the house at the time I expected service. He was very courteous and he definitely…read moreknew what needed to be done to get some cool air flowing! He checked over the unit inside and washed out the outside unit. Gave me some helpful tips to keep my unit running efficientl. Thanks Mitch & City Air Systems! I appreciate your prompt service!

My AC unit was going out and City Air Was there quickly…read more All the guys very nice and helpful. Got everything done in a day.And what a big difference the newer unit made,very happy with their work.

Started service contract for 3 heat pumps and was pleased . Cost includes decent filter changeout…read moreand minor 410a top off for unit if necessary. Also flushed condensate with nitrogen and hose rinsed outside compressor. Thought overall very thorough.

I have been very disappointed with this company. It all started 2 years ago. Had and get into the…read morecontactor, I called to have that replaced as there was nothing wrong with the unit itself. While the tech was out here, he was talking about needing to do all this that and the other and I asked him not to because I was not going to pay for things that did not need to be done. He ended up hucking up the guage for check freon and doing so caused a leak. I had to call them the following year to have them recharge it. Again while he was here he wants to do all this that and the other again. Here we are a year later land it low on freon again, freezing up in the heat of the summer and they can't even come out for 2 more day

Great company and staff, have had two a/c units installed and serviced over 30 years. Always quick…read moreresponse, dependable and fair pricing. Highly recommended.

Prompt, professional service at a very fair price. Our main…read moreAC unit failed on a 105F day. Nickelson responded in about 2 hours on a Sunday afternoon, replaced the failed fan motor, serviced both AC units, and took temperature readings at all of the vents to ensure that both units were operating correctly. Highly recommended for any work that is within their scope.

Fantastic service and crew! Worked late into the night to get a last minute set of projects done.read more

I requested service on Tuesday and set an appointment for today (Friday) at 11 am. They sent me an…read moreappt reminder that night that I put in my calendar. I bought wood in anticipation of this ice storm that's coming, and we are an all electric house except for this fireplace. I received another automated confirmation of my appt Wednesday . After a further miscommunication was cleared up, Kyle came by at 4 and did the job. Laid out a tarp, played with my dog, cleaned the chimney, and patched a small crack in the back. I now feel confident to use my fireplace in this storm. Well pleased with results.

Wow! Both of my toilets needed new valves and called Lanhams plumbing and they were able to come…read moreright out on a Saturday! Justus was so kind polite and thoughtful. Amazing manners and was very quick with the service. Highly recommended then as a company. If I ever need more pluming services this who I will call! Thank you and thank you Justus!

Quick, professional, and high quality job. They were very communicative and right on timeread more

Mike and Pete replaced the electrical box for the house and added an outlet to be used for an RV…read morehookup. Very efficient and knowledgeable. They arrived on time and checked in with me the day prior to the work to be done to confirm we were still expecting Community Electric to do the electrical work. Very polite (who doesn't appreciate the courtesy of a "Yes, ma'am, No ma'am" response?). The rate they charged was very fair and definitely warranted the monetary tip I gave them! Excellent service and will use them again!!!

Wow, it's all I can say!! I had originally talked to the owner, Jody & he was super nice to me…read moreand let me know when they could come out ~ next day!! This TX heat is unrelenting & the get service the next day YES PLEASE! The other owner, Wade & his assistant Neff, came & fixed us up quickly. They didn't try to upsell ~ just fixed the problem! I will definitely be using them again. The prices are reasonable & I love using people that live in our good ol' Atown! 5 stars out of five!!

Best AC company in all of East Texas. I called and they came within an hour and were half as much…read moreto fix my system than others in the area!

If I could select 0 stars, I would…read more.. I have filed with the BBB on his company as well as his personal AC Technician's license. I will also be obtaining a statement from the AC Company who inspected the units today stating what was put in our home isn't a compatible combination, that Scott's negligence in installing 2 incompatible units caused the unit to break and an estimate from the certified company for a new system. 1) I paid Scott $900.00 for the install of the inside unit 2-3 years ago and Scott said he would match the outside unit (he would find one to match), Scott also said the unit would fall under a 10 year warranty. 2) I paid Scott $1500.00 for the second install of the outside Rheems unit 1 year ago (2018) which he said would be added to the 10 year warranty. 3) Scott told Michael and I that both units were "scratch and dent" from the warehouse and that's why he could get them at such a reduced rate which we found out today that there is no such thing. 4) Scott told Michael and I that both units were the conversion to the R410 that was "cheaper on Freon" because the old Freon was being phased out. 5) Scott took our receipts to both units and said he was going to register the warranties. Scott didn't leave us a copy nor do we know the actual install dates. 6) Michael has made numerous calls to Scott over those 2-3 years telling him that the unit(s) we're freezing up and that we needed it fixed. Scott told Michael to let it thaw out, clean the coil with coil cleaner, and to change the filter. 7) When Michael and I spoke to Scott a couple months ago, when the unit had finally just went out and wouldn't work, Scott wanted to charge $400 for a service call because of how far away he lived and we refused because the units are supposed to be under warranty. Everyone got upset, Scott told me to call a local A/C company and have them look up the serial numbers to have it fixed under warranty. Now... I called a Rheems certified AC company today and had them come out to our house this afternoon because the inside unit is still not working and it's 110 in our house. 1) He searched the serial number to the outside unit... there is NO WARRANTY. This unit is manufactured by Rheem but is actually an OFF BRAND called Sure Comfort manufactured in 2017 that is sold with NO WARRANTY. It is a R410 outside unit. 2) The inside unit does NOT match the outside unit and is a CHEAP OFF BRAND called Nordyne which was manufactured in 07/2008 and should NOT have been installed inside with the Rheem outside unit because it's an R22 unit. 3) The Rheems certified dealer told us there is no "scratch and dent" through the supply house and that more than likely, they came from someone else's home where a new install was done. 4)He said the the metering system was replaced, which is fine but the PSI on the inside Nordyne unit is not capable to handle the pressure from the 410 Sure Comfort outside unit. The coil can not withstand the pressure which has caused holes to be blown in the coil and lose the Freon further causing the unit to freeze up ultimately causing the shortage in the electrical panels in the bottom of the unit. So, the inside unit is TRASH and we have no AC unit once again. It's going to cost me anywhere from $6k-10k to have new units installed because it is advised to install the units at the same time with the same manufacturer to ensure proper compatibility.