Mitch came to the house at the time I expected service. He was very courteous and he definitely…read moreknew what needed to be done to get some cool air flowing! He checked over the unit inside and washed out the outside unit. Gave me some helpful tips to keep my unit running efficientl. Thanks Mitch & City Air Systems! I appreciate your prompt service!

My AC unit was going out and City Air Was there quickly…read more All the guys very nice and helpful. Got everything done in a day.And what a big difference the newer unit made,very happy with their work.

Terrific turnaround time on installation and left the job very clean. Highly recommend themread more

Great, honest folks! Same day service & reasonable rates. I had a small issue with my AC which they…read morewere able to fix immediately. However, my technician alerted me to an even greater problem that I had with another system in my house. This information saved me a lot of money and hassle in the long run, and I was really grateful for the heads up. Lanae

Best company I have ever used. Honest, reliable, respectful and friendly. I am so pleased.read more

Hood Service Co. is the best A/C & Heating company we've ever worked with. They are super…read morereliable, honest and quick to the rescue when our A/C was on the blink in the summer heat. We ended up getting a new unit because ours was old and replacement parts were no longer available. The guys had the old A/C out and the new one in within 3 hours. Hood Service Co., you are a lifesaver. I will recommend them to any and all that need A/C service.

Started service contract for 3 heat pumps and was pleased . Cost includes decent filter changeout…read moreand minor 410a top off for unit if necessary. Also flushed condensate with nitrogen and hose rinsed outside compressor. Thought overall very thorough.

These guys are great! We had a real mess with our system due to the recent power surges. They…read moreworked to diagnose the problem, drove to DFW to get a part and finished the job the next day. Went above and beyond what I expected, kept me informed on every step. I have found my Heating and AC guys for all issues!

We had an outstanding experience with Johnny Fortiz who came to fix our AC. He knew exactly what…read morethe problem was right away, and his professionalism was truly impressive. He worked quickly, explained everything clearly, and got the system running perfectly. I couldn't be more pleased!" Jim Hogan

The technicians receive a commission for their work so they say you need parts replaced which is…read moreuntrue. The more the job costs the more money the technician makes. This pay structure only started when the original owners/management were bought out by a corporate entity about 18 months ago and they chose profits over customer service. Beware!!!!

I wish I could give 0 star. Very rude, and no customer service at all. Came to get a contactor for…read moremy a/c unit. $42. I said that I'll wait on it. The rude lady said they don't give them away for free. Nobody's asking for free.

I called for an appointment over a 3-week period, No one ever returned my call, When I finally…read morecaught Randy in the office, he made an appointment for the next day. He was a no show for the appointment and has never since called to apologize or reschedule. Obviously, I can't comment on the quality of their work, but their business practices are simply deplorable!