Very friendly staff and excellent, caring vetinarian care! They always explain everything in a way…read moreI can understand. My dog had a very difficult surgery and I was so thankful for Dr. Ferriss.

I've actually used this clinic over several years for puppy vaccinations. Unfortunately this was my…read morefirst time using them for a sick puppy. I'm not sure if they honestly thought my fur baby would be okay or if they just didn't want to tell me there was nothing they could do. Either way, I was very disappointed in the lack of compassion I received from two Michael's staff members. I originally brought my puppy in this week due to vomiting and loss of appetite. He was prescribed medicine and we were sent back home. Since he could not keep the medicine nor food down and showed no improvements throughout the night, I called back the next morning and spoke with the young lady at the front desk about my concerns. I even asked if I should bring him there or take him to the hospital instead. She nonchalantly told me to bring him in and they would see what they could do for him. My husband dropped him off around 10am. I left work around 4pm and realized I had not received any news so I called them for an update. I spoke with a younger guy over the phone who told me my puppy was fine, just laying around. I asked him did my puppy eat or show any signs of being hungry (this is day 4 without eating), he stated they did not try to feed him, but he wasn't vomiting so I could pick him up. At pick up, I was sent home with food, instructions on a different method to administer meds, and I was also told not worry so much if he doesn't eat. The following day, I noticed he still was not better but I refused to call the clinic so I took him to the animal hospital instead. While at AERC, I called Clinton Family Pet Clinic and asked if they tested him for parvo and they stated no because he was up-to-date on his vaccinations. Unfortunately while at AERC, I received the news about my puppy dying while I was on the phone with the younger male staff member at Clinton Family Pet Clinic. My exact words were, "Disregard, he just stopped breathing." The staff member's response was "Okay" and we got off the phone.... I will never return to this place. Not because my dog died, moreso due to the lack of compassion, information, and simply appearing as if they did not care.

My dog was so sick when we went in. I really expected that I would be putting him down. The staff…read moremade us feel at ease. They ran test and kept him for the day. They gave him the necessary medicine and now he is doing fine. We made the trip at 3am. We are fortunate to have a facility close by with these accommodations.

This past weekend was our first experience with the Animal Emergency & Specialty Center. I was on…read moremy way back home from being out of town. A family friend called and one our girls (dogs) had been bitten by a copperhead snake. We had her at the clinic within an hour, she stayed the night and was able to leave the following afternoon. The Doctors and Staff are top notch. We are thankful for a 24hr clinic and for the Veterinarian Business owners that play a part in this practice.

Our dog was hit by a car and required surgery. Dr. Watson and his staff were very professional and…read morecaring. Dr. Watson explained the surgery and what to expect post op. We were given written instructions for care at home. We are very pleased with the care we received. I would definitely recommend this clinic.

I keep wondering how Mr. Watson is still in business. At one time I brought my elder dog to him who…read morehad a abscess leaking. We left that day with some antibiotics and an open wound. He didn't bother to clean it or even cover it. Now a dear friend on mine took her pet to be put down there and she said it was a horrible experience. He was not kind nor sympathetic and rough with her dog.

Love love the care and knowledge of this clinic is amazing. Don't expect a bougie glamorous place…read more It's all about your animal.

Cabela has really enjoyed her visits with Canon Animal Hospital. Her vet has always taken wonderful…read morecare of her. We are so grateful you are here!

Dr Dunn and staff are very kind and considerate to a very nervous dog…read moreHighly recommend this facility!!

I had to put my precious baby, Toby, down last week due a worsening of a chronic condition. The…read morelady with the Rainbow Cart was so sweet. He really got into the goodies on the cart. If you are reading this to please throw in an extract treat bag for your vet and/or the animal shelters in your shopping cart. I was on the floor with my baby when the vet came in to see him. I'm sorry but all I remember was your cowboy boots and your kind voice. Toby was putty in your hands and the real Butterfinger bar put it over the top. Thank you so much for the paw prints, hair capsules and the beautiful note from both of the vets. You are wonderful people and Brandon is lucky for such a caring team looking after our fur babies.

I had made an appointment to get my German Shepherd a medicated bath with the actual Vet. He told…read moreme they needed to keep him for several hours after his bath in case he had a reaction. I was told to bring him in at 730 sharp so they had time to bathe him and wait the allotted time. I was to pick him up at noon, when they closed. Nobody showed up until 8. When i returned at noon the Vet displayed confusion as to why my dog was there. He got more and more agitated, telling me that he had already told me they had to keep him all day. They didn't bathe him. They left him in the kennel all morning, untreated. I got upset with the way his voice kept rising over mine. Finally i enough of being shouted at, and demanded my dog. The Vet banged his hands down on the counter and screamed at me that i was crazy, i was crazy and get the hell out. The veterinarian did this. Screamed at me. Called me crazy and told me to get the hell out. It was the most unstable reaction I've ever seen in my life. I would NEVER trust such an unhinged person with the life of my dog. EVER. I'm so in shock right now. I can only hope someone reads this before going to see them!!!

They were very nice and pet friendly people. I used them for the first time, and i came in right…read morebefore closing time, and they still saw my puppy. Very pleased

We have used Crooked Creek for many years and have continued to do so because of the people. The…read morestaff knows and loves our animals and our dogs love them- the cat seems indifferent, but we won't hold that against them . Highly recommended.

For the most part, this has been a good place to take our animals. My family has used this…read moreveterinary practice for approximately 30 years, through many pets. We have had our animals spayed or neutered, vaccinated, and provided with preventative care. We have always paid our bills at the time of service. Now our oldest dog is experiencing a serious medical emergency. We are facing the possibility of a procedure that could potentially cost thousands of dollars. Instead of empathy, compassion, or even a willingness to discuss how we might work through the financial aspect of an emergency, what we received was essentially: this is what it costs, and if you can't pay it, you will have to finance it. I am still in disbelief at the callousness of the conversation I had with the person on the phone, particularly when these may be some of the last moments I have with a beloved animal my family has cared for for many years. We asked about a payment arrangement. We explained our circumstances. We explained our history with this practice. We were told financing was the option available to us. Veterinary professionals go into this field because they care about animals--or at least that is what pet owners desperately want to believe. Yet during one of the scariest and most dire moments my family has experienced with one of our animals, the overwhelming concern communicated to us was the bottom line: money upfront. Thirty years. Our animals have been cared for responsibly. Vaccinated. Spayed and neutered. Given preventative medicine. Bills paid. We have never left this practice holding an unpaid balance. And now, because we cannot pass a credit check or produce hundreds or potentially thousands of dollars immediately, our critically ill dog has to wait. And before anyone thinks, "If you can't afford a pet, don't have one," please understand that this was unexpected. We are ordinary working people living in a time when groceries, utilities, housing, transportation, and nearly everything else have become enormously expensive. Being unable to immediately produce several thousand dollars does not mean an animal has been neglected or unloved. What is particularly painful is knowing that after decades of reliably paying this practice, none of that history was enough for even a modest payment arrangement during an emergency. We weren't asking for thousands of dollars of free veterinary care. We were asking whether people we had trusted with our animals for decades could work with us while one of them was critically ill. So for other working families looking for a veterinarian, understand this before an emergency happens: our decades-long history with this practice did not result in flexibility when we desperately needed it. We were required to have the money upfront or qualify for outside financing. I hope the people responsible for these policies genuinely reflect on what that means for animals and the families who love them. We cannot possibly be the only family who has found themselves in this position. You have training and knowledge that allow you to help animals when ordinary people cannot. There are families who desperately need that help. And when the only barrier between a suffering animal and veterinary care is whether their owner can immediately produce the entire amount or pass a credit check, something has gone terribly wrong. I sincerely hope none of the people involved ever experience the helplessness of desperately needing someone capable of helping a loved one, asking that person to work with you, and being told no because you cannot produce enough money immediately. Thirty years of trusting this practice with our animals, and this is what we experienced when we needed compassion the most. Shame on you.

They have taken amazing care of put past two Great Danes! Their love and passion for what they do…read moreis a blessing!

I have used their services twice. Absolutely the best care and help you could ask for in a time of…read moreneed. I got really good return time and delivered to my local vet. The Jackson, MS location is about a 1 1/2 hr drive for us, but worth it. Great staff and will definitely use them in the future. Thank you so much for what you do.