Listen to all of the one star reviews. Avoid taking your dog here. Scheduling can be hard and the nurses didn't show up for their shift so they have to close the vet. I re-scheduled for an in-room appointment, but they changed it (without giving me a heads up) and had me do a drop off only to accomplish NOTHING. The most frustrating part wasn't just the wasted time--it was the complete lack of communication. No one bothered to call with an update when it became clear they couldn't complete the appointment as planned. Even when I called just two hours after dropping my dog off to check on her, nobody informed me that she hadn't touched her water or gone to the bathroom. Had I known that, I would have picked her up immediately. Instead, my dog was left stressed and confined for hours while the clinic failed to communicate basic information about her condition and progress. I will never bring my dog back and canceling my banfield membership, and I strongly recommend that other pet owners look elsewhere. read more

HORRIBLE. HORRIBLE. HORRIBLE. This is the second time this has happened at Banfield Pet Hospital. The first time, I picked up my dog and his entire butt was COVERED in poop. By the time we got in the car, it was everywhere. My dog has never pooped in the house, so this was completely unacceptable. I complained to the office manager. Nothing changed. Now it happened again, EXACTLY the same way, after a visit for an ear infection. Either they leave dogs in cages all day without taking them out, or their cages are dirty--they clearly don't care. I'm extremely upset. Tomorrow I'm going to reach out to them again and complain. I don't think they do anything to improve their service A poor dog has to go through this! I feel so bad for any dog that goes there. I will never take my dog there again. This place is careless, disgusting, and unprofessional. If you care about your dog, DO NOT GO HERE. read more

AVOID DR WU - Absolutely unacceptable treatment of our dog - avoid this Dr.Wu at all costs. We had a deeply disturbing experience at this clinic that left us shaken and furious. The veterinarian who saw our dog was not just lacking in bedside manner--he was aggressive, forceful, and outright harmful in the way he handled her. When administering the Bordetella vaccine (a simple nasal spray that we've given her for years without issue), he struck her in the face with the applicator. There is absolutely no reason for such physicality with a non-invasive spray, especially for a dog that was already calm and cooperative. It got worse. During her rectal exam, he violently yanked her tail upward, overextending it to the point where his own hand was visibly shaking. Our dog yelped, and we were horrified. This was not firm restraint--it was objectively painful and unnecessary force. Dr. Wu did not seem in control of his actions and was acting erratically. There is a serious difference between being no-nonsense and being unhinged, and unfortunately, he crossed every line. Based on what we saw, I have real concerns about his behavioral stability and whether he should be practicing around animals at all. We're heartbroken that our dog had to go through this. If you care about your pet's emotional and physical well-being, do not bring them here. read more

I'm leaving a negative review almost 3 years later because my cat is STILL traumatized from our experience here. When my baby was maybe 6 months old she was spayed here. I dropped her off early in the morning, they never called me... i started to get concerned as closing time approached, nobody was answering the phone, my cat had been there for EIGHT HOURS at this point, I'm freaking out... finally they call me back after closing & i went to pick her up. She had SOILED HERSELF IN HER CARRIER, she was shaking and so afraid, i do not know how long they had her in there after her operation. 3 years later, we go to a much better vet TYSONS CORNER ANIMAL HOSPITAL for all 3 of our pets - but my cat was prescribed anxiety medication for her vet visits and THEY HAVE TO SEDATE HER TO SERVICE HER BECAUSE SHE IS IMPOSSIBLE TO CONSOLE (btw that's another $200 for the sedative every visit) My sweet cat's negative behavior towards vet visits could have been avoided and was a product of her experience at banfield. I hope they've improved since then but i honestly doubt it. Do better for your pet and take your business to Tyson's Corner Animal Hospital or somewhere else. read more

Not only is the front staff unprepared but the vetinarians are unsettling unprofessional. I had made an appointment online as a new patient, the doctor that was on their scheduling website was in surgery all week. Okay, no problem I could choose another vet. Now they're telling me I have to leave my 2 month old puppy at this new facility and I can pick him back up in 4 hrs. I kindly decline telling them I would prefer to stay with my dog throughout his checkup. Out comes some asian short bald guy, demanding I leave my dog or I can find some other facility to check my dog. I say "that's it?" hoping to get some medical information on where I could take my dog but he spits back with an aggressive "goobye." If this is the type of people yall have as staff then i can't begin to imagine how they must treat the animals. read more

Do not come here. We paid for multiple tests and an annual membership costing around a thousand dollars, but they never followed up on her exam results. They ignored the videos we provided of her issues and failed to address her condition, as if they stopped caring once they got our money. Now, after spending all that, we're unsure how to proceed with our cat's problem since they'll likely just push for more expensive tests. Even after getting the x-rays, they never told us they wouldn't send it to a specialist unless we paid an extra $150. read more

Wish I had done research before enrolling in the Banfield Wellness plan. Can't justify the out-of-pocket costs AND the monthly auto payment of $44, so attempted to cancel. What a nightmare. News flash. When you sign up at the counter they conveniently don't mention that it is an annual subscription WHETHER YOU RECEIVE ANY BENEFITS OR NOT. Literally. No prescriptions, discounts, visits, anything. It's like a seedy scam. They smugly point out it's all in the terms and conditions when you sign up - at the counter on a mini pad-type device. So sketchy. Definitely a buyer beware customer culture. read more

Yet. Disappointed with another location. If your pets are stressed and fearful- I would NOT recommend a Banfield period. This candy company worries only about the quota and shoving as many animals in the day as possible. Not caring if these animals are stressed and fearful. Don't even bother with drop offs. They will shove your pet in a small cage for HOURS with no relief or water. Letting them hold their bladders and poop for maybe over 8 hours. When pets get stressed and when they are taken back- they will work with them in the farthest room possible so you don't here them stressing out. Muzzle answers everything, who cares if it stresses out the pet. Instead of taking your time with the patient. Getting to know them and listening to the owners. This location is a stand alone and VERY SMALL. There is potential for something to go wrong in the lobby. Rooms are claustrophobic. Wonderful for a scared animal. The Banfieldcare email is a joke. It is not helpful whatsoever ever. They just send the "concern" to the manager of the store. Nothing gets done. read more

I'm very glad I found out how horrible this place was before something really serious happened to my pets and needed to depend on them for treatment. Took our two cats in to get a rabies shot and their nails trimmed. $200 later... Asked if we could drop them off at 10am. Sure, no problem. When I checked them in, the girl checking them in said they were overdue for distemper shots. I asked what that was - haven't had pets in awhile. She didn't know "because she wasn't a vet." Seriously, your front desk people should at least have general knowledge. I declined that and everything else they tried to upsell me. She informed me it would be over $200. WTF? Well, apparently you MUST have your cat examined if they received a shot. FINE, whatever, I'm here after having to wrestle one of the cats into their little cages, so just do it. Would have been a GREAT thing to fill me in on when I made the appointment. Horrible lack of transparency and baiting. She told me I MUST pick them up by 5:45pm, but they would call as soon as they were ready to be picked up. So I went home and threw myself into a crazy work day. My husband calls me at 3 to say he was getting home early. I realized i hadn't heard from the vet yet. 5 hours later. So I call them and ask if they were done. After a very long hold, she said of course, they had been ready for hours. SERIOUSLY. I said "you said you would call when they were ready - I have been waiting." The girl says "so, are you coming in now then?" I was so angry I just said yes, right now, and hung up. I'll let my husband deal with this one... So he goes to pick up the cats and they weren't ready. He asked to speak to the vet and the vet had magically left for the day just before he got there. He waited 10 minutes for the cats to be brought out - for some unknown reason. The manager had zero answers and basically looked at him like he was an idiot. Said he would call after he found out where the breakdown in the process happened. Guess what?? We have never received a call. I know, everyone is surprised. This is a small community, Banfield. I look forward to never recommending you to my friends, acquaintances, and family! Pathetic. read more

Unable to grasp simple facts (names, birth dates), or instructions (do not provide vaccines without permission, or the result of the tests requested. Refuse to allow discussion with actual veterinarian, who I presume was there, somewhere. Absurd upswell/ up charging on wellness plan. read more

Do not go here they will not take care of your dog if it is sick. They are not able to diagnose sick dogs and they push crappy prescription kibble. Save yourself time and money do your research and find a good veterinarian. They are absolutely the worst I hope they get shut down soon. They also push the wellness plan which is an excessive amount of vaccinations that your dog does not need like leptospirosis!! You can get a titer test and see they have the antibodies. They neglected my dog so be warned do not fall into the plan - do your research. There are wonderful veterinarians out there who will care for your dog. These include Vienna animal hospital, Mainstay, Great Falls animal Hospital, and many others. read more

waste of money and time. they don't give any right direction for treatment they will only tell u for exams after that they do nothing! i went to herdon. read more

I've been taking my dog here ever since we adopted him. His main vet is Dr. Valentine who is just lovely. She is professional, and always provides a wealth of information for us. Banfield is busy (I know most of their locations are), but if you make appointments in advance and are a bit patient when you're trying to reach them at busy times, I assure you the care of the vets and the nurses are top notch. There were a few times when I noticed something on his skin or needed to get his ears checked out, and they would allow me to drop him off first thing in the morning so a doctor can see him whenever he/she is available in between appointments. The Wellness Plan is worth it, imho, especially for the annual dental cleaning (which is an insanely expensive procedure if you go elsewhere). The Wellness Plan includes his monthly flea and tick pills, blood work, two general check-ups, dental cleaning, and other preventative shots throughout the year (bi-annually). I also appreciate that they have a record of all his shots, and will call to remind me to schedule his next appointment or upcoming shots. read more

They suck!!! Horrible customer service. I've been here waiting for 50 minutes for an appointment they kept calling me to make! I didnt make it and they are still making me wait 50 min to see the Vet! To charge me for meds that my dog probably doesn't need! Bunch of young kids work at the desk who don't care about anything. They have no manners and bad customer service! I am taking my dog somewhere else from now on! I will be calling their corporate office as well as this isn't right!!! I had to go to the desk and remind them That I've been waiting for 50 min until they finally decided to take my dog back. The facility is new but DIRTY!! Floor is full of dirt and hair. They don't let you go back with your dog! They don't tell you that till you get there! DISAPPOINTED!!! read more

Dr. Rabourn which is the head of this hospital did not pull out all the bad teeth of my dog because he is not fast enough to operate on an old dog in a shorter anesthesia time. This caused my dog be in pain and caused me a lot of time, money and having to take my dog to a specialist. When I contacted this hospital, they said the only way to know what happened was to put him under another anesthesia, which is a fucked up recommendation. So I had them give my dog antibiotics and pain medicine. Dr. White saw my dog a few months after because my dog was under severe pain again. She didn't even give him antibiotics for teeth pain and just gave him a sedative pain killer, telling me to take my dog to a dentist. My dog has been under a lot of pain, this caused us suffer, time, money and emotional damage and most importantly damage to my dog's health. The messed up thing is that they don't even have an on call doctor for emergencies because only the doctor who has visited your dog can prescribe something; so if an emergency comes up, u should take your dog to another hospital!! It is so hard to reach someone at the front desk and the Doctors. read more

Very attentive and informative business. They genuinely care for your pet. Their mobile app is easy to use.

After 3 bad experiences, finally leaving one. I'm laughing at how many other terrible reviews this location has. The Vets are fine, they are professionals. Its the coordination and work ethic of the staff that just needs improvement. I support this place and hope these reviews will better the QA for customer UX. I was asked to come before 12 pm, so I canceled a meeting to make it, I arrived at 11:45. I told them I live 5 minutes away and I'd be there well before 12. I arrive, and the 2 workers are not even asking if I am drop off, they took over 35 minutes to check in the people they were working with. That's irritating, but fine. I'm not going to be rude and interrupt their work. But then one finishes up and immediately starts helping someone who walked in 30 minutes after I did. For a simple pick up. And mine was a simple drop off! The customer realized and said sorry you were infront of me. The worker says nothing. I have too much pride to give my business to rude workers. I said don't worry about it man and I left and rescheduled to a location with better reviews. read more

I sent an email to the email address you mentioned below Lisa, last Wednesday, and still have not heard back.

We took our corgi in on Wednesday to get his teeth cleaned. First he came back with some extremely strong odor which to me smelled like piss. He's been whimpering, shaky, weak and stressed since he's been back. We left him alone so he could recover. 48 hours after his return, he finally mustered up enough strength to come to me. That's when I found DEEP OPEN cuts on the outside of his mouth. I can't even imagine the physical trauma he was put through on Wednesday. Then we called Vienna Banfield to see if they could take a look at the wounds to confirm it's not infected since there is yellow discharge around them. They told us nothing was available until Monday... three days from today! We are through with this brand and all of their locations! Don't take your pets there! read more

Find a vet that actually cares about your pet. All they want is money.Banfield is basically an overpriced vaccine clinic. If your pet is sick or injured, they won't have appointments for weeks and you end up having to find another vet. The wellness plan is a scam as well and make sure to read the fine print. I just found out the hard way that you are committed to pay for the full year even if your pet dies. Stay away from this evil empire. read more

I took my cat in to get an updated rabies vaccination and he came back with fleas. As most pet owners know fleas are a pain to clean up. I called the hospital to take care of my cats situation and they were extremely unaccommodating and unable to help in any way. So I requested to speak to a manager who finally called me back 6 hours later to let me know they were unable to take care of treatment for him even though he received the fleas from their office. Do not go here if you don't want fleas. read more

Staff was super nice and vets too. Great selection on dog foods and a very Clean place.

Unfortunately, it's time to write a bad review of this Banfield. I have a wellness plan for my puppy, and every time I have an experience at Banfield I'm more and more frustrated that I'm locked into this plan for a year. But now to talk about my experience yesterday. My puppy was spayed at this location last Monday, the 8th. The follow up was scheduled for this Monday, the 15th. I got a call two hours before my follow up appointment letting me know that the doctor that was supposed to check my puppy's stitches won't be coming into work that day - okay, things happen. They offered me a Thursday appointment instead, but wouldn't checking stitches from a surgery be important enough to warrant an earlier appointment? The desk agent on the phone (don't know his name) was wonderful though and understood my concerns, and was able to get me a Tuesday (yesterday) drop off appointment. Fast forward to dropping my puppy off. There was a puddle of pee in the center of the floor, so my puppy had to jump on the bench to get around it. Okay, accidents happen, but who knows how long it had been there for. I drop her off at 10:15 and since it was a check on her stitches and a comprehensive (including a fecal panel for not completely solid stool), it should have been a few hours; 4 hours later I still hadn't gotten a call, so I called instead. The woman on the phone said that the doctor was checking over my puppy's lab reports now and that she would give me a call with updates and my puppy would be ready to go soon. I waited. 6 PM rolls around (please note that this vet CLOSES at 6pm) and still nothing. I drive to a nearby parking lot to wait for a call. At 6:06 I finally get a call - she's ready to be picked up, and I should get there soon as they are closed but that they have cleaning to do so "it's no problem". It does sound like a problem to me; you didn't call until AFTER you were closed, and expect the owner to drive 60 mph on a 35 mph street to get to you because you are closed? Come on. When I went to pick her up (finally) I asked about the situation that caused my dog to be there for 8 hours; the situation was that the doctor checking my puppy's labs had to get pulled into an unexpected surgery as they were reviewing, so my dog had to wait. My question here is why did MY dog have to wait in a CAGE for 8 hours? If the doctor became busy, wouldn't there be multiple dogs waiting to be seen? Why was mine, who came in at 10:15 in the morning, the last to leave? Why wouldn't you have called me to pick her up if you wouldn't get to her for 8 hours? That's torture for a puppy who is already scared of what you are going to be doing to her. Finally, I took my dog and left. As soon as we walked outside my puppy pulled me over to the grass so that she could potty. Once she hopped up into the car she started throwing up stomach bile, straight white stomach acid, which is common with dogs who have had water and food withheld; judging by how the receptionist phrased how my puppy was doing, she was put in a cage for 8 hours, watching all the employees and dogs go past, with no access to food or water or a bathroom break. When my puppy got home, she drank two entire bowls of water, extra evidence that she was kept in bad conditions. My puppy is so loving and excitable and loves meeting new people, event vets, but each time we come to this location she runs and claws at the door. Overall, I am incredibly, incredibly unhappy with this visit and how my dog was treated, and I will never come back here. If you are considering getting a wellness plan or other insurance-type plan through Banfield, don't. Heed my warning that I didn't from the other reviews here, and don't come here. Find somewhere, anywhere else. read more

Brought my 12yr old Malti-Pom for routine dental cleaning. This location used to be good, they always called before starting any procedure and explained things thoroughly. Also take into account your pet's age and tailor medication accordingly. Now they just haul your pet to the back then call to inform you that the deed is done. Good for preventive care but ultimately you will have to find another resource as they are only able to provide a temporary solution but not solve the problem. read more

Horrible experience time and time again.... but can't leave because they won't cancel without paying the entire contracted amount. Been there 5 times with ever increasing condemnation. I'm beginning to think they purposely moved into Vienna to take advantage of the animal loving population as there are already 3 Vets within walking distance. Their policies are very "corporate", The ill-equipped front staff are not personal, hide behind and enforce policy (you aren't allowed to see until you sign up), and seem to be following a script straight out of the movie IDIOCRACY. As it turns out the WELLNESS plan is a scam that requires you to pay every month AND pay when you use it. Before you commit to a contract, check out the other Vets in Vienna. The moment you walk through the door you'll see the differnce and appreciate that fact that you read the MYRIAD negative reviews about POOPFIELD.... read more

Had an apt scheduled for weeks for my puppy to get essential protective vaccines. Vet called out the morning of my 8AM apt. No backup. No call to let me know. No resolution as to when my puppy will get the vaccines we pay for on the wellness plan. read more

giving one star only because cannot give a negative review. do not take you pet there. no veterinarian ever talked to us despite multiple requests. never addressed problems that we came with. they've never given the medication to the pet but marked it as given. this really rises a question about how trustworthy this place is. read more

We were seeing another Vet previously and wanted to try Banfield hospital since it seem to have reasonable prices etc.. I would definitely stay away from that hospital for following reasons: 1- False Diagnosis They diagnosed my cat FELV positive. At the time I had no knowledge about what was that exactly. Vet didn't explain anything either... After online research found FELV virus spread cat to cat via saliva. All of my cats lives in indoor and never interacted with any other feline friend. Also, they have been tested negative when they were 4 months old... According to their health history, it was impossible to test positive.. There is a higher possibility for a falsy test result... To falsify the results, there are other types of test that needs to be done. However, Vet never mentioned any other test methods to prove it or ignore it. He just told me ' don't worry most of the cats doesn't show any symptoms and live great for 3-5 years'.. Really!! A day after our Banfield visit, I decided to go another Vet to get second opinion. We visited our previous Vet. He explained everything about FELV and mentioned he doesn't believe the results either.. I just wanted to re-test them to prove they are FELV negative. And I did! They are all CLEAN! 2- Wellness Plan Scam In our first visit we ended up with signing their Wellness plan. Before I sign-up the plan, I have been told, I could cancel the plan anytime... (which I figured out later it is a lie)... It is also my fault; I should have read the fine print before I sign... I just wanted to put that in my comments so people aware and don't make the same mistake. To summarize, Banfield hospital false diagnosis affected me mostly emotionally but also financially. I had to pay extra 500$ for repeat the test and get actual results...Also, the wellness plan yearly $ amount....I have to pay their monthly fee till end of our plan term although I will never visit them.... read more

UPDATE: They said they wanted to resolve it. I emailed the CSR center and received a phone call. I missed it and it went to VM. I tried to call back several times with no luck. Again there are smaller better vets out there. More personal vets who will give you better attention. This place is the big box cookie-cutter. They do not care about your pet just $$$.... read more

WOW. I am a new dog owner (see my profile on Yelp..I succeeded in getting a dog behind my BFs back :) and Banfield has been absolutely WONDERFUL in educating me on my dog's care. He is a rescue so we don't have much history on him so I signed up for their wellness plan for about $30 a month. This includes 2 physical exams, ALL vaccines, boosters, tests, and unlimited office visits which usually cost approx $50 just to be seen by the doctor. I just signed up for this plan last weekend and it has already saved me money. Appointments are incredibly easy to make, and the staff is so friendly. They are not money hungry and truly seem to care about my dog. They don't rush you either - like most human doctors do - and I love that it is located inside of PetSmart. So convenient! They have a jar of treats that you can give your pet while waiting for your appointments as well. We found out that he has Lyme Disease and needed antibiotics. When i voiced concern about the cost of the medicine they recommended me to call a 1-800 number to get cheaper medication for him. They also encouraged me to bring him in as often as I like even if just for piece of mind. They even called me the next day to check on how he was doing. Incredible customer service! I love this place. read more

I gave Banfield a try for my Schnauzer's first dental cleaning (long overdue-- he's 8.5 years old)... and I honestly expected to get soaked on the bill-- but that didn't happen-- it was quite the opposite. I was stunned that the bill was FAR less than I had been quoted anywhere else in town (even our former vet clinic). I loved the doctor there, and the staff was fantastic! The staff was really good with my schnauzer (awesome bedside manner)... and they called me to check on him the next day. I thought I would never change vets locally again... but Banfield was outstanding. They won me over... AND I realized that I can see all of my vet records ONLINE, and schedule appointments online (no more phone tag or waiting on hold). This experience has completely defied everything I expected from a chain vet service. The biggest surprise (for me) was that they didn't try to talk me into anything I didn't need or want. The place was easy to find, easy to get in and out of... and the staff members are so friendly. It started with a dental cleaning for my boy, and they ended up with all of my pet business. The best part is that we can keep them even when we have to move again for our next assignment... ALSO: If you're military, don't forget to ask them for the military discount. read more

They are usually great. Can't really make an appointment with them but drop off is fine by me since I can just drop him off in the morning and pick my dog up whenever they are ready, instead of waiting in the patient room for 2 hours. Staff are really friendly (except some doctors aren't that friendly lol they just want to go in, check the pet, get out) and they always call to reminds me regarding the appointment. Only take off 1 star because they tell me to come at 7AM to drop off my pup for dental work. No one shows up til 7:10. I understand that sometimes everyone running behind schedule, but if I get my butt up early to ensure that you have my dog on time and not delaying you, I kinda expecting the same. read more

Please run away from Banfield and their Wellness Plans to save your dog's life! My dog is dying of heart cancer because of their careless and inconsequent services! I should have never trusted this company. My dog had a skin growth that I was told multiple times it looked nothing to worry about. How naive of me to have put my dog's health on your hands! The skin growth is in fact a very aggressive type of cancer that is now in his heart. The life of this young dog could have been saved! Stop selling your useless "preventive care wellness plans." read more

Pay pay pay pay, monthly pay and not much in return. Go to a real vet and not Banfield unless you like to get stuck in a contract and get nothing read more

Love Banfield and Dr. Raeburn. My dogs always get excellent care here. The staff is very helpful and compassionate. I had an emergent situation with my Maltese and they were booked. When I went to the counter the tech saw how sick my dog was and put us in a room. Unfortunately my baby passed away but with care, compassion and dignity. They made sure she was comfortable and warm. They allowed me to hold her as she passed and the staff was extremely sympathetic to my situation. Each time I go to Banfield regardless of the situation my pets are cared for. Dr. Raeburn is just wonderful and he's very honest which I love. I will continue to bring my fur babies here. read more

I've been taking my dog here for the past year, since the Banfield in Alexandria had been too busy to regularly care for my senior dog with a multitude of medical issues. I have been pleasantly surprised by not only the level of care, but by the way the entire staff (Gabby, Alex, and all the Doctors) go the extra mile in helping me and my dog. The drop off method certainly works for my schedule and when I arrive at the end of a long day, my dog is waiting for me, but with the helpful notes and suggestions from the staff and Dr's. Thank you Banfield Tyson's team for your great medical attention and personal touch...My dog and I really appreciate it! read more

Banfield at Tysons has been the place we've taken our cats for the last 20+ years for all of their health checkups, vaccinations, and a few illnesses. They've been consistent and caring, and really try to help, even when it might not be convenient. It's very handy to have a pet clinic located in a store, where we can pick up food, prescriptions, litter, and incidentals. We've gotten to know the staff over the years, and these are real people -- doing their best, and it shows. Thank you Banfield, for taking care of our little darlings! read more

Extremely nice staff and great vets! I brought my puppy here quite a few times and had a chance to meet a lot of different staff members. All of them were very friendly and professional. I can't ask for more. read more

My shih Tzu Bidik is on the wellness plan and we go to the Tysons Corner location. I can't say enough about how well they treat us. My only suggestion would be to find the doctor at any location and stick with that doctor only on your visits. We always saw Dr. Kifle, he was always so caring and on point with diagnoses. He moved to the Bethesda location and we really miss him. There are other great doctors at this location as well, such as Dr. Jones. What a delight for Bidik and I when we come in to see her! I also want to mention how great the staff is . They remember my pets name and welcomes him on each visit. Very caring and thoughtful! Keep up the great work!! read more

This is my first time having a female cat and right now she's 8 months. I've been mentioning all the symptoms and actions of my cat showing discomfort and I wanted to get to the bottom of things. However, post appointment. All the Vet can tell me is that she "possibly has back pain" so she needs to take medication for three days to help with the inflammation. I'm very disappointed on the diagnostic. She does not have pack pain and in fact my cat is basically starting her first cycle since she's not spayed yet. I had to go online and read over a lot to finally know this is why she's acting the way she is. Instead of a Vet being able to already determine what's going on he didn't. Instead I was left unsure of what could be going on with my cat and just being told shs would possibly needing an x-ray which would have been hopeless in the end. I'm disappointed. read more