Friendly. Friendly…read more Friendly. Get the idea? Really nice lobby with great people. I've never had a bad experience there. As a matter of fact, I always leave the place feeling like I've just visited a friend. It's weird because a bank is just a business that helps you manage your finances. They usually seem cold and businesslike. This place seems more like George Bailey's savings and loan from It's A Wonderful Life. What makes this place so special? Definitely, the people.

From the owner: This full-service Bank OZK banking center is conveniently located to serve and support the families…read moreand businesses that make up this community. Our bankers understand the local needs and can provide expert guidance along with customized solutions to help our customers reach their financial goals. Whether in-person or through our digital banking services, we want you to have a truly exceptional experience.

Thank you Tonya and Hayley for your excellent customer service! Always so friendly and helpful.read more

This is a small branch is a beautiful little town. A full service bank with two amazing full time…read moreemployees who will treat you like family. full service bank lobby as well as drive through. Always fast, always friendly.

You would think that any bank is just as good as any other bank. Well, you'd be wrong. The people…read moreinside this branch is what keeps me coming back. They get to know you by name and you're never just an account number to them.

From the owner: This full-service Bank OZK banking center is conveniently located to serve and support the families…read moreand businesses that make up this community. Our bankers understand the local needs and can provide expert guidance along with customized solutions to help our customers reach their financial goals. Whether in-person or through our digital banking services, we want you to have a truly exceptional experience.

I truly love this bank. I recently had a bad experience with a local bank that I've been with for…read moreover 12 years. I finally kicked them to the curb and moved over to CS Bank. I opened a small checking a few years ago with them when they were Cornerstone Bank and was a bit gun shy about a full commitment to CS Bank because of my experience with the other bank. I was weighing using a fully online nationwide bank, but then decided to move everything to CS Bank instead. This has been a great experience. They are friendly, efficient and get the job done right. I am relieved to be doing business with CS Bank.

Recently worked with Kelly Miller , right off the bat I felt at home just talking to her on phone ,…read more on the purchase of a home , now a days home purchase is not a pleasant experience from most everyone I have talked to , But Kelly Miller gave us "Knock your Socks off Customer Service ", I could not be more happy with the whole loan process , because of Kelly , Kelly was so positive , & there to help all along the way , she is a real Gem , employees like her make a business what it is , Thank you Kelly for all that you do , she really puts her heart into her job & is true to what she tells you . Also got the privilege of working with Caitlin , she also provided great service and seemed to make the most challenging aspects of loan process smooth. I highly recommend Kelly , also Cornerstone was most competitive in rates & loan cost overall big picture. Call Kelly for a Really Great Amazing Customer Service Experience !!!!!

We had a 7 month cd. We had an unexpected death in the family which caused us to have to withdraw…read moreour money prior to maturity. We had to make arrangements that were necessary for funeral stuff. The CD was 8 days from maturity. Bank of Ozark charged us 3 months interest, over $400. for withdrawing early. That's unbelievable. I will never use them again, never.

I love small town banking, where when you go in, they know who you are and treat you like family…read moreand good friends. I have used their services for checking and IRAs. Bank of the Ozarks is a strong bank, and I have seen signs all around saying they are the 12th strongest bank in the US. That says a lot especially in this down ecomony. I really like this branch, or what I would call outpost (since it is located inside the grocery store of Cranford's). The staff are exceptional and are patient with you and will answer all your questions. Much different than other banks I have worked with. Excellent customer service....more like family.... 5 stars!

I was thoroughly disappointed that I went during my lunch break from 12-1 to open an account on…read more14th Street. The only employee who could open a new account for me, was ALSO on his lunch break?! Doesn't sound like the best business practice to be unavailable to the public when most people work at the same hours 9-5, with an hour lunch break at noon. I would think he could go BEFORE or AFTER the standard lunch break, because they would be closed by the time I get out of work. Had to drive down the street to the Walton location and a manager (Nicole) helped me open an account and brought my paperwork and signature card to my place of work. She totally went above and beyond to make up for the lack of professionalism at 14th Street.

Super Helpful & Friendly Staff, Mudita & Ashley were super nice, very helpful. No issues or…read moreconcerns from this location.