Been coming here every so often over recent years for a variety of issuse from ankle, to lower back…read moreto neck issues and have always experienced great care from their physical therapists and it remains a place I recommend for injury rehab and education regardless if you are a pro athlete, a weekend warrior, or a regular joe injured on the job or doing everyday activities. Not only are they skilled to help, but they asdo do care. But that also means that there aren't sometimes issues that need attention or rectifying. The lost star from this visit is becasue of certain assumptions made during my visit. It is common fore your therapist here, when applying cups or needles as a therapudic tool, will walk away and work on others. Sometimes they dont return and another care professional will finish up. On this case, that was what happened and I was just handed some papers showing after care execises to do at home. The problem was, there was no communication as to the purpose of each or demonstartions. Because they know me, there was an assumption that I know what to do at home. Although a picture and description is helpful, it is very easy to do things wrong making it ineffective to the intent or in such a way to cause undesired pain or fatigue. So always ask, if it is your first time with a new exercise or you are addressing a different issue from the last time, ask for a demonstration before you leave. They have offered an opportunity to come in and go over those exercises as part of my last appointment. Transparency, this is an edited review. Other issues involving a new person at the front desk were resolved after one of the owners called me personally to better understand issues I had. That is being resolve with both Training and any other type of customer support notification. And the fact I was called, vs. a canned written response on yelp, shows that they care and further supports my positive recommendation. Thank you Ignite Physical Therapy, located in Chandler on Riggs & Lindsey (north-west corner), for caring, especially Richie and Tara.

By far my favorite place for PT! I can't begin to express how appreciative I am for the care I have…read morebeen given at Ignite. I had shoulder surgery thru Ortho Az where I also began my therapy. I went several times with hardly any gains so a friend referred me to Joe at Ignite. Wow what a difference. I started getting ROM back quicker than expected and began to build strength with manipulation and exercise guided by Joe and his team. His wife Tara scheduled me right away and Danielle has always been such a pleasure working with scheduling. I recently had a total knee replacement and started working to get my range and flexibility and strength back. I would never go anywhere else but Ignite. Not only do they take care of me physically but it's such an easy and pleasant process and great experience More than highly recommend!!! I choose them every time!!

Care great. Staff friendly and Colin was great Things fall…read moredown in billing. Got bill in February and since they charge a fee to use credit card, sent a check. Check sent Feb 28. Billed again on March 20 and told by staff there had been an issue with getting checks to billing service and to ignore bill. Check cleared Mar 30. Got another bill for same date of service on April 21. ??? They do not have their ducks in a row in billing area

Quality of care is spectacular, quality is grandeous, personel all communicate. Jake, Braydan,…read moreLawrence, and Mc Kenna , all make the experience worthwhile.

This #thankfulthursday post is a shoutout to the whole team at Empower Physical Therapy at the…read moreRiggs location. I have been coming here since Nov 2022 after a hamstring injury, but I have been seen for a host of issues with my legs that keep popping up. Kallie has been the main PT I work with, but I have also worked with Maryam and Maddie and all of them are fantastic. They have helped to pinpoint areas that need the most work and have used cupping, dry needling, massage gun, manual work, and KT tape to try to help me find relief. I may walk away bruised and battered lol but it's all helping (plus I just bruise easily)! I appreciate the fact that they work to find the root of the problem and not just try a bandaid fix. The entire staff is extremely helpful, polite, and friendly (E, G, Sierra, and everyone else). They all greet me by name when I walk in and genuinely care about me and my recovery (they even remember to check in and see how my marathon training is going). With all the issues I have been dealing with, I wouldn't be able to find relief or get better without the team here, and I am so thankful for each and every one of them! Highly recommend this team for your physical therapy needs, just make sure you're doing your homework at home too. Recovery starts with you...they can't do all the work

They had us pay for the first two visits in January. The insurance covered both visits so we over…read morepaid approximately $275. We have been trying to get a refund for over 6 months. Billing department is useless and keeps saying, "the check is in the mail" Ridiculous that it's taking this long . If you go there and have a billing issue don't expect them to resolve the problem.

My husband went for his shoulder. They were kind and although he ultimately would have to have…read moresurgery, they gave him good advice and exercises to help. They were efficient in getting him scheduled right away.

I have been going to Spooner PT for about 2-3 months now. Melody Staicoft and Jess are who I've…read morebeen working out with. Let me tell you, the respect and love these girls give me is amazing. I know they actually CARE about my well being and helping me get better. Huge Huge Thank you!!! If you're looking for a place to get help after an accident, look no further. Every single person that I have encountered at Spooner is knowledgeable and shows great empathy. Now negative, their cleaning crew sucks! I get grossed out easily, and the equipment needs to be cleaned extremely badly. Hair, dust... ugh! But this IS THE ONLY NEGATIVE thing I can say about this place.

The excellent care , professional knowledge, true empathetic concern , I have received from Leah…read more,my assigned physical therapist , has been amazing. I was referred by my orthopedic specialist for intensive PT to work on 4 shoulder tears. I completed that 7 weeks of therapy only to find diagnosis of severe spinal fracture, too. I returned to Leah who developed a new program adjusting therapy's to fit and improve my limitations .......She's AMAZING...I have 85% improvement to my shoulder per orthopedic specialist and continuing improvement to my back and spine. She has a wonderful bedside manner and makes my visits ...something to look forward to. Thank you. 5 stars to Leah

***Update*** So 4 weeks later and no refund, but now they…read moresend me an arbitrary bill for services from almost a year ago. Multiple times they agreed they owed me. EOB's prove it and they send a bill? Crooked and incompetent!!! Be warned, stay away! Plus none of the original competent therapists I use to use are there anymore.

I have seen Dr David for at least a decade and he has kept my body feeling healthy and in alignment…read moreno matter my activities. As a regular road and trail runner I've had my fair share of discomforts which are always properly addressed. I was in a car accident and my knee was rehabbed at this office. I am so thankful for the knowledge and kindness of everyone in the office, from front desk, Felisha, and Sam -the master of piezo (great for plantar fasciitis & sprained ankles!!) to Dr David, who always teaches me something new! I would highly recommend this office, in fact I have to many friends! We travel 1 hr across town for their services, truly like no other chiropractor I've been to!

From the moment I walked in, the front desk staff was welcoming, professional, and…read moreefficient--always a smooth check-in. The physical therapist there are outstanding: knowledgeable, patient, and truly invested in my progress. The care and attention I received thus far is making a huge difference in my recovery. Highly recommend this team! Detrick G.

Best Physical Therapy in Chandler/Gilbert area. It's like home when I walk in, I travel for work…read more.... Kind, helpful, smiling faces .. like family. They know just how to start the healing process and waste no time about it. Helped me get back to work with frozen shoulder quickly yet safely. Love everything about this great healing facility. They gave all the Mothers a rose for Mothers Day.

The team at A Plus Physical Therapy has been awesome to deal with. They have really helped me get…read moremy hip and lower back stronger. I cannot say enough great things about Austin and the rest of the team. You will not be disappointed

Everyone I encountered was extremely friendly and I had a great experience!! They were very…read moreknowledgeable and helpful when guiding me through different workouts and helped me fix my diastasis recti!! Definitely recommend

Great experience for a few weeks at Spooner. They did a thorough intake first appointment (pelvic…read morefloor), the facility is clean and organized, and front desk is super friendly and cheery. Smooth-running operation and their PTs always answered my questions and helped out. I didn't have major symptoms so I mainly wanted to check out what they offered and utilize their tips and exercises at home now. Would recommend!

Really mean what they say. You will walk out better than you did walking in. Small group, expert…read morecare and wonderful customer service from the front desk. (Jocelyn)

SOZO is fantastic! I went in for several visits with Dr. Mat and felt better after the first one. I…read morewas suffering from weekly headaches, but Mat started me with some exercises, trigger point massage, and dry needling (not as scary as it sounds!) and now I haven't had a headache in months! Also, they're rates are incredibly reasonable, especially for this musician/teacher who provides the sole income for my family. Definitely recommend!