I joined the RISE program in February 2025, shortly after its grand opening. For nearly three years…read moreprior, I worked out six to seven days a week and maintained a reasonable diet, yet I still could not achieve the results I was striving for. Despite my effort, I found myself stuck, working hard but not moving forward in a meaningful way. Everything changed when I became part of RISE. Within just three to four months, I made what truly felt like three years of progress. For the first time, my body began working with me instead of against me. With their help, I lost 10% body fat, significantly improved my cardio health, and finally reached fitness goals that I had never been able to achieve on my own no matter how many hours I put in at the gym. The difference was in RISE's comprehensive approach. They evaluated not only my fitness but also my hormones, overall health, and even my family medical history, putting together a plan that addressed the whole picture. This is not just another fitness membership. It is a program designed to help you understand your body and optimize your health so that your body supports your goals instead of standing in the way.

Greeted me at the entrance when I first came in. Very kind staff that is also extremely…read moreknowledgeable on everything that has to do with health and wellness. They truly care about my health journey and gave me recommendations based on the blood panel I completed with them. I would absolutely recommend checking them out if you care about optimizing your daily health and wellness.

Dr McRae as a person is an excellent physician and provides terrific care. However,…read morecommunication with the office personnel by phone or email is impossible. No one answers the phones or returns calls. Requested referrals are not provided. Specialist requests for medical records are not sent. Really unfortunate.

I found HealthFirst Urgent Care online. I was able to schedule an appointment ahead of time to…read morealleviate any extraneous waiting prior to being seen. All of the staff from the desk to Dr. McRae himself, were professional and extremely helpful. I was so impressed with this visit to the urgent care side of the practice that I will be seeing Dr. McRae for my ongoing healthcare needs.

EXTREMELY DISPLEASED WITH THEIR SERVICE!!!…read more My boyfriend has been having health issues for a few years now and has gone to this practice a MULTITUDE of times, NEVER with any answers! His symptoms have been gradually worsening, to the point that it has been impacting every aspect of his life. We have been suspecting that he may be suffering from complications due to sleep apnea for some time, so he decided to schedule an appointment with them, to request a referral for a sleep study. He was guaranteed that the referral would be sent to the sleep center ASAP and he managed to lock down an appointment for the study, (about 1 month out at that time.)We both had been very much looking forward to that appointment and the possibility of finally finding some answers for him, so you could imagine that a month of waiting seemed like an ETERNITY as it was, especially with how terrible he has been feeling. After counting down the days to the appointment for almost a month now, he LITERALLY had the sleep center call him the DAY BEFORE he was scheduled to have his sleep study performed, only to tell him that they have not received the referral in time, in order to obtain prior insurance authorization! We were both utterly GOBSMACKED and DEVASTATED with the news. I called the sleep center to see if there was anything that could be done at that point and the representative I spoke with, told me that they had been attempting to contact his doctors office to obtain a copy of the referral for THREE WEEKS with NO REPLIES!!! What's worse is, WHO KNOWS when the insurance company will finally give them authorization for the service and considering we had to wait a month for the appointment, we probably won't be able to get another appointment until next year when our deductible resets! Overall, we've been completely SCREWED OVER by this SHODDY doctors office and it has cost us precious time, money and further SUFFERING, as now my boyfriend is now STUCK not being able to get his sleep study done for who knows how much longer at this point! I can most SURELY tell you that they have most DEFINITELY lost him as a patient and that they have never done a single thing to help him for the entire time he has had the DISPLEASURE of going there! Your practice deserves ZERO STARS overall and you have made your patient's quality of life MUCH WORSE in the long run! SHAME ON YOU COMPLETE CARE!! Why don't you do your future patients a favor and change the name of your business to, "INCOMPLETE CARE" because you SUCK!!

I can only assume they've gone out of business...?…read more I've been calling repeatedly for 2 weeks trying to get an appointment with my provider for a 90 day prescription refill and to get copies of my medical records and not only are they not even answering any calls, but the voicemails I leave with the appointment line are left unanswered too. This is the last straw for me as a patient. I've watched them decline with more and more issues in returning calls, their shoddy practice in conveying test results without any explanation of WHAT the test results mean, and my pharmacy's numerous requests to tweek my custom mixed medicine that took them A MONTH to reply to.... Yes, it took a month to call my compounding pharmacy back to get my medicine straight. Unbelievable. I'm now looking for a new doctor and wondering how the hell I can even get my medical file from them to give to another PCP. I guess I just go bang on their door?

Pivonka family health and wellness is one of the best one stop shops. For the past 2 months they…read morehave attentively treated my back and neck pain with individualized treatments to address my underlying issues. I've tried several other methods before with no success. They are careful to find the root cause of my pain instead of putting a simple bandaid on. I am confident the treatment provided will be sustainable and with postural changes and some minor lifestyle changes I will be able to participate in activities I've had to decline in the past. The staff are another reason I keep going back to Pivonka. They are incredibly professional, kind and knowledgeable. Everyone takes time to make sure you understand the treatment you are getting. I really appreciate their team.

I had never been to a Dr. who took the time and energy to listen and help me with my back pain like…read morethey did here. I couldn't recommend anyone better! They have helped my wife, daughter and me get to feeling better.

Just like all of the other reviews, the actual doctors are absolutely fantastic. I've been going…read morethere for over 5 years... the problem is the "business" side of things. When you call in and want to talk to billing- you go straight to voicemail and the voicemail says if it's about billing to "call this number....", if you want to talk to a nurse- you cant leave a message. Outside of the actual doctors, the customer service is absolutely horrible- no one calls you back and you're spending so much time leaving messages and calling other phone numbers. I called the urgent care on acceding and was given the number to family practice because "sometimes it gets disconnected" then she just hung up. To get records you have to stop by in person and wait forever. You have to make an appointment to see the doctor in order to get insurance or business stuff taken care of, I just ask the doctor to help. I hate to leave this office, I moved 25 minutes away and still commute just for the doctors but I don't see it happening too much longer, unfortunately. Suggestion- get your business side of things taken care of- new phone system, up your level of customer service, hire someone else to call people back.

I really like the PAs Jenny, Lisa and Corey. Very nice, very knowledgeable, and you can tell…read morethey're engaged and willing to do whatever it takes to help their patients. Dr. Macrae is extremely knowledgeable and FANTASTIC primary care physician. Problem is, to be able to meet or talk to these great healthcare professionals, you have do deal with an inept, disorganized office staff. In my 7-8 years being a patient here, and literally dozens of calls regarding refills, appointments, etc, I have NEVER received a call back. They apparently have a business strategy of "if it's important enough, they'll call us back, and if we're available, we'll talk to them then". I'm doing this review after years of frustration. Had a telehealth call scheduled for 11am today, set and verified via text. Super smooth. Then, no call. So I started calling the office and leaving messages. It's 12:07pm and still no call or returned call. See what you'll get to deal with?

Location: Higley and the 202 right across from North side of Agritopia…read moreScheduling: Simple online scheduling Notifications: Solid email and text notifications for when your appointment is, what you need to complete before your appointment, and what you need to bring to the appointment Service: Greeted kindly at front desk, sat in lobby for 5 minutes, sat in waiting room for 5 minutes, overall easy going knowledgeable medical staff Recommend: For an organized, clean, professional, and smooth experience

If I could put 0 stars, I would this is the worst worse dermatology company. I don't normally put…read morereviews on, but I have not been happy with anything they've done from the beginning to the end. starting as a new patient all the way till today when I needed my records faxed to someplace else, she literally literally put me back in the queue or on hold purposely her name is Nina. Very bad customer service, but I'd say don't go to these guys. If anything go to Summit View dermatologist super good. Like I said, I do not ever put reviews on. I'm very disappointed at their customer service even when you walk in there's no customer service so if you don't mind the bad customer service and you don't mind the non-professionalism then this is the place for you.

I had the best experience at this location first of all Kari the nurse was so nice she gave me…read morereferrals she heard me and cared! Secondly Dr Bowman was excellent he heard my concerns his bed side manner was above expectations he even gave me a hug you can tell he cares and he listened to my concerns I would give them 10 out of 10 thank you so much for a excellent experience

If I could leave 0 stars I would! Yes, the staff is nice (very nice even, and a clean place) BUT I…read morewill never step foot in there simply because of their outlandish hidden pricing for an Urgent Care that IS IN my network. Use this as a massive warning! (And I am seeing others comment in these reviews similarly.) Circumstance 1: I went in to the Urgent Care for a UTI and was charged, using insurance, $812.00 just for a dip stick urine test and under a 2 minute doctor consultation to write me an RX. My insurance paid $7.37 total because they said that is the cost of a test. That makes sense. So what is left is costing me over $400 a minute for help for face to face care with a doctor. Circumstance 2: I went to the same Urgent Care (didn't have the bill for the previous one, otherwise I would not have gone) for bronchitis and a sinus infection. Again, heart rate, bp, and a stethoscope to my chest was all that was done, in addition to the prescription to take to a local pharmacy (no xrays or anything like that). This one was charged $528...so over $150 per minute to be face to face with a doctor. Both times I went, I was the ONLY patient in the waiting room (and didn't see one in the main part of the rooms). It's not like I was at a high peak time even. Why weren't others there...probably because they have read so many poor reviews unlike I did. I was telling this with a friend of mine and she told me that this happened to her as well (same location for an ear infection), resulting in an outlandish bill, so I am not the only person that this has happened to. I have called many times to get them to recode/adjust trying to dispute it even asking for the self payout, and they are not budging.They are standing behind their stomach-dropping fees. I will also say, I have gone to this location other times in past years for the same issues and never received such outlandish bills. It's as if they are treating this like an emergency room (and with my multiple phone calls the billing department employees keeps saying "ER"). I have driven by the place to make sure it didn't change to an ER and I mistakenly didn't notice, but the sign on the building (and the website) says Urgent Care. I am NOT trying to get out of paying for my services, but I will stand up for what is "right" and announce to many what a horrible company they have become. Seems like the only thing I can do is leave a bad review, notify the news company, file a complaint with the department of health, in addition to my insurance company (Blue Cross) knowing. Price gouging at its finest. Very deceiving business practice. Please go anywhere but here! Never, ever again will I use them! (Look at the slew of Google reviews on this place. I am by far not the only one!)