I have dealt with Dave twice and find him to be innovative, quick and knowledgeable. First time he…read morecame to my house and solved my broken hood release so I could get to my dead battery. Yesterday I was stuck halfway in a repair and after being told by a large shop in town that they couldn't help me, got hold of Dave, went to his shop and 30" later I rolled home problem solved. So yes I do recommend him.

I've known Dave for many years, very knowledgeable and professional service, even mobile if needed…read more Not the cheapest service, but you get what you pay for.

2017 Santa Fe 122km had engine issues There diagnosis…read morestated it needed $5k for head valve work but should have engine replace Nment $10k The service advisor was great and didn't charge for the diagnosis but the manager overturned that and charged us $153 anf then offered us $600 trade in value for a new Hyundai Also no warranty avaliable

Just when a girl thinks she has been finally able to find a great dealership. 2018 Tucson. Decided…read moreto try Vernon Hyundai as Kelowna Hyundai is really awful. Was told by sales man 2018 he is up for big award. Help him out buy the car lol... I did. Enjoyed vehicle until today.Salesman got his big promotion. What is it like to find out you have paid for service not necessary? Like a gut punch. Last fall went to have summer tires off and stored, winters put on. Asked where my guy was Mike told me they fired him. Oh no I liked him.... He was getting services done that were not necessary. Oh my God. He said I needed 3 services, I did one then was in for next one etc... too expensive to do all at once. Mike apologized and checked my history, I also was told I needed new summer tires. So Mike service manager cut me a break for this summer to have tires on my rims. Newly promoted guess he wanted to do right. Wrote price down on yellow copy of paper. Nice guy. Wrong he is a creep. I went in today to switch tires and oil change. Was told oh $249 brake service needed. Huh? How do you know haven't even looked at my vehicle. Miles thing. Ok I just had this 6 months ago, that was one of the service liar guy told me I had to do. I said what is it for, he told me. I said I don't understand husband is outside you can explain to him. Brought hubby in, Mike pointed in my face and said you don't listen, not going to tell you again. WTF? Hmm why could Mike ex-lain to my husband? Anyway I wanted to speak to manager on duty... Nate. Oh sorry Nate is busy. Glass windows, see Mike is in there with him so fast. I said great let's all sit down and discuss what the problem is. Mike left told me to fo, Nate said how long you been married, I said why? Repeated would not say. Finally Nate said well I been married 20 years if I left my wife first argument that's not good. Hmm ok there is a big age difference between us, but good analogy I guess? So we talked, the more Nate said the more buttons he pushed. He said that "his customer service" ratings are 100%. Stupid me I said yes because you make us rate 10 of 10. Won't let us off phone unless we verbally say 10! He lost it kicked us out of office. Moral is tire price his manager gave for 4 tires, I have rims was $613 bucks! They will not make money now on them and most likely do not have them. Mike service manager is boarder line crazy, rude and oddly nervous when husband came in. Nate to offense about their satisfaction rating and as I could not give 10 out of 10 after today refused to service my vehicular. It was in writing, had an apt. What is wrong Nate on the line with complaints. If you had your car over serviced in the last few years, call get print outs check details. Guess still the same thing car dealers ripping off women still now and always.

Greetings, Mike is…read morehonest and does not upsell or over charge for his service. Brought in my 2007 Dodge 1 Ton dually, in for some major repair. I have a family member in the Auto repair business, and he said that I was charged a very fair amount for the repair service that was provided for me. The work was done at a professional level. Also Mike's explanation of the work provided, was clear and concise. Mike takes the time to ask if you would like to see all the work that was done, puts the vehicle back on the hoist and walks you through all the work. That is old school professionalism at it's best!!! Mike should open a school and teach other up coming mechanic's the art of how to run a repair shop!!! I cannot emphasize that you will not be disappointed when you bring your vehicle in for repair. Thank you Mike I hope you don't retire for a long time. You have a loyal customer from now on. My rating for Vernon Auto And Diesel is *** EXCELLENT*** Henry Schindel

We broke down in Mable Lake (no cell service) and picked Vernon Auto out of a hat because BCAA…read moreneeded to have a destination to tow our 2010 -3500 dodge diesel truck/camper to. We feel very lucky. We were not familiar with the area. It was a holiday (July 1st) and never expected anyone to be working but when we arrive Mike started to work on our vehicle shortly after. 3 hours later and a few parts sourced out. ( lucky that Lordco had the parts) (thank you Leah for picking them up) we were on the road again. We travelled another 450 klm's and arrived home with no more trouble. Just a side note, this was not an easy fix. Water pump, various pullies and a new belt. AND no appointment. Mike is an amazing mechanic and good person to know.

The staff are very friendly but the customer service was very poor. I spent so much time dealing…read morewith unassessed and obvious repairs associated with my claim. It took over three months to get my vehicle fixed and the work still wasn't complete and they found excuses for poor quality work in some areas. I have since asked around and even professionals in the auto industry now steer clear of the Vernon Craftsman Collision shop. I normally look at the cup half full but this was such a dissappointing experience I want to warn others to engage their services forwarned.

I am so impressed with the service that I had at Craftsman. Not only was my SUV fixed, it was shiny…read moreand clean inside and outside when I picked it up. The staff was so efficient and friendly. And having a courtesy car while mine was being repaired was a total bonus. I would recommend these guys any day!! Super job!!

Worst service ever! First, my car " would be ready in 3 days". Then " A week". Then " a week and a…read morehalf". And then it was " well, it will be ready when it is ready. This is real life, it isn't our problem, it is yours". No, you not being able to complete a job when you say you are going t is completely YOUR problem, and so was the rude, snotty attitude. Then they got pissy ebcause we had rented a car from budge..conveniently forgetting when we told them we needed a courtesy car, they didn't have one, and that " wasn't their problem". Then they got moisture behind my dashboard, and insisted it was like that when it was brought in. I look at my dashboard very frequently, as it has a lot of digital readouts. It had no moisture when the car was brought in..Oh but they have a picture! Of before they started! Showing moisture..unfortunately it is an "ogopogo" picture, so blurry you cant tell the details of what you are looking at anyhow. Absolutely the worst body shop we have ever been to

I went to fix auto Vernon on a warranty issue. They took care of me and my truck and did a great…read morejob! Dan and Melanie and the crew, thank you very much. You knocked it out of the park! Wish I could give 6 stars

I had my BMW motorcycle serviced there . Very good service knowledgeable tech. Not trying to swing…read moreyou to do thing you do not need . I appreciate what they do and their approach. I will be coming back for sure!

Customer service was excellent and the job they did was average to good. The price they charged was…read moreunbelievable, it was so expensive. I will never go back

We had a situation where soup got spille don the front seat of our car. The team at Autoshine plus…read morewas able to get us in immediately and did just an awesome job cleaning it. seats look new - and was done for a very reasonable cost - will definitely be taking other vehicles there for work!

Got screwed, they changed parts on the front of the vehicle, and not what I told them needed to be…read morechanged in the back. Huge safety issue in the back. Offered me a bullshit excuse as to why they wasted my 900 bucks, on something that was honestly fine. Scam artists, don't take your car there!

I've been taking my vehicles to Harry's for over 15 years and always had excellent service. I've…read morerented a vehicle to take to the coast and was very pleased with the competitive rates. There were no extra charges when I returned the car, which I later bought when they offered it for sale. This is the second vehicle I've bought from Harry's. It's been a great, dependable vehicle - it's never left me stranded. Chris takes the time to explain what needs to be done maintenance wise, what can wait, and is always respectful when he has to explain and inform non-mechanically minded customers like me. Highly recommend this business.