Received a letter in the mail A YEAR after my visit claiming I had a balance on my account for multiple hundreds of dollars. Insurance never heard about the claim and I received NOTHING indicating so, nor any indication I owed money until a year later which falls out of their time limitations. I have been fighting with their financial company with my insurance. DO NOT VISIT. read more

Staff was rude and was never told they were out of network, so I was charged the full amount. Also, I was charged with a specialist co-pay when it should have been an urgent care co-pay since it is an "urgent care". read more

My daughter had her first visit 2 days ago. They only tested her for Covid and got the negative test back yesterday. She learned she was exposed to the flu and they told her to come back at 7:45 am today. They opened 10 mins after 8:00 (2 nurses are there and no receptionist) My daughter is first in line and has waited over an hour. I feel like she should have been tested for Covid, the flu and strep at the very first appointment. That is what happens at a home. The seem incompetent but there aren't a lot of options in Starkville. read more

My son was not feeling well at all. He did a save a spot online to be seen at 5:00. He was there at 4:40 and was not called back until closer to 6:30. Now, I understand if there had been a lot of people there, but there was not. When he arrived at 4:40 it showed online that there were 4 ahead of him. It should not take 2 hours to see 4 people! Once, he did get called back he was swabbed for covid, when that came back negative, the NP told him he could have tonsillitis or strep. However, she could not test him for strep because she told him she didn't have any more strep swabs!! How absurd for us to pay for a visit and not be able to get the service that is needed!!! Will not be going there again!! I will say that the receptionist, Amy was very kind and understanding. read more

I used their hold my spot through their website to book a virtual appointment. I received a confirmation email was contacted and gave my payment. At the time of my appointment I did not receive a link for the meeting so I call their office. The woman who answered, Amber, rudely told me they no longer use this service and told me I needed to go to their website and use the hold my spot. I repeatedly told her this is what I did and I had already paid. She tells me I should not have paid (which on their website explains that you pay $70 after registering for the appointment). She gives me a number for billing and tells me I am responsible for getting my payment back. Absolutely horrible service, need website updates, and training to learn to speak to patients. I would give a negative star if it was available. read more

Horrendous wait times. I had an appointment at 12:30, and decided to leave at 4:00 without being seen.

I would rather have an ancient witch doctor as doctor before I go here again. First visit they Charged me $20 for a phone call with a doctor I couldn't see. Second visit I waited 3 hours in the car after I had an appointment scheduled the day before. Finally got inside for my "rapid" covid test. It's been 4 days I still don't have my results that I need to know if I need to quarantine or not. Not to mention the $50 charge for a test that is supposed to be free with insurance, a joke of a facility go anywhere else but here read more

Well, I'll update this review later but so far I'm not impressed. When I arrived I was the only one here and one of the doctors came out and said the receptionist would be back in about 15 mins. It has now been about 45 mins. There are now 2 others here. The doctor came out and said they were going to try and get a hold of her. So unless she's had some type of emergency and not just taking a very long break, I'm not very happy with this place right now. Will update later. Update: after nearly an hour wait, the receptionist returned and I had a good experience from then on except for the fact that even though I registered online before arriving the receptionist said she could not access that information on the computer today, so I had to complete the forms again. Hopefully they can figure out a backup system so they can see patients even when the receptionist is absent! read more

For an urgent care place, they don't have as flexible hours as I'd sometime wish, but they are definitely your best bet on the weekend. I've been here twice and each doctor was super nice. read more

Baptist Urgent Care - Starkville - Urgent Care Near Me - Starkville, Mississippi

I came in here hoping to get in and out due to the fact that I was exhibiting flulike symptoms. However, I waited over two hours to be seen only to find out that they had no flu tests. I find this to be unbelievably unprofessional and quite the inconvenience given that it is flu season. I also found it very unprofessional that the office staff was openly discussing patient records. I came to Urgent Team as a last resort because student health did not have time to see me, but I would go anywhere else aside from Urgent Team in the future. In addition, the triage nurse was coughing and sneezing, which I feel is a health hazard. Lastly during my wait the nurse practitioner who saw me decided to take over an hour lunch break when there were several patients waiting to be helped. update: I asked to get a class excuse and they said that they couldn't do it because "their system is down" read more

The lady at the front desk, Dominic, was very rude to me and my daughter. She hung up the phone on us after getting frustrated. She is very rude and we will not be back. I then went into my appointment, like the text told me to and got yelled at and told to get back to my car. When I called and reported this the manager told me that that was not what the message said. I then read her the message and she still told me that's not what it said. These individuals do not deserve a license and have the worst costumer service. I urge you to not go here and go to one of the other urgent centers in Starkville. DO NOT GO HERE AND TRUST THE REVIEWS! read more

Drove from Columbus to Starkville to be turned down. Needed to have a covid test, and was told they were no longer doing tests for the day. However, when I called them a few hours before they made no mention of this. When I arrived, I explained to them that I had called earlier, and the extremely rude receptionist told me "were not doing anymore tests today" with no further explanation or apology. Wouldn't have been mad if there had at least been an apology after I explained to her that I drove from columbus and had called earlier. Went on Friday, the 10th of July. read more

Have you ever been in such need to see the doctor that you go online pre book your appointment do all the paperwork? Well I did just that, only to have the doctor come out of the back with her purse on one arm and a out for lunch sign in the other hand. After the doctor put the sign in the door she turned to me and said that she would be at least 2 hours and that my son and I couldn't wait in the lobby. read more

my boyfriend has been sick with strep throat for a week. Yesterday I began to develop a very sore throat and had a low grade fever all day today. I started to feel even worse towards the end of the day so I went ahead and decided to go the clinic. Everywhere was closed except for this place. They closed at 8, and I went in at 7:50. I understand that coming in this late might have been a little absurd, but I felt super bad and needed to know what I was dealing with. As soon as I pulled up the doctor and receptionist were outside talking to each other. I got out and began to walk to the door and they stared me down. I heard one of them start whispering something to the other and when I turned around she gave me a big smile like I couldn't hear her. I apologized for coming in so late and told her that I felt bad and needed to be seen. The girl who took my BP and weight was aggravated the entire time she was talking to me. She was very monotone and kept groaning and sighing while taking care of me. This is where it gets unprofessional... They tried to tell me it was allergies and I told them that whatever I had was contagious due to me contracting it from my boyfriend. Then they told me it could just be a respiratory infection. They didn't test me for ANYTHING. nothing. She prescribed me with Zyrtec and sent me on my way. I was in and out in 10 minutes if that tells you anything. As soon as I walked out of the front door, they followed. They turned the lights off and locked up. They were in a rush to leave and didn't care about me at all. I understand I came in late, but you have an obligation to do your job. read more

If possible, I would use ZERO STARS. My college aged child was turned away from this place 3 times. They close at 5pm on Sunday but stop seeing patients at 4pm! So when he returned Monday, he waited 2 hours 40 minutes, running 102+ fever, to be told his insurance was inactive. When he called me, his mother and the policy holder, I called BCBS. He just needed to use his SS# instead of mine. He returned and was sent away again. When he asked the intake clerk if she had entered the correct numbers, he was brushed off. I called and the same person hung up on me - she said I was not on his HIPPA, BUT he put my name on the form. This was very unprofessional, cold-hearted, uncaring behavior. At another clinic, he tested positive for the flu!!! read more

While I was sick, I really, really enjoyed my experience at Urgent Team. The receptionist, the LPN (with her absolutely adorable voice), and the Nurse Practitioner were all very caring, sweet and knowledgeable. Their caring and attentive bedside manner is what\'s missing between most medical staff and their patients. Thank you for such great service. read more

The hours and convenience are great with kind and caring people. This is a walk in clinic so the complaints of wait times are unrealistic, especially during flu season. This clinic fills an important need in our community. read more

Keisha at the front desk is seriously so great. Being far from home and trying to adult without your parents is scary and she made it super easy for me. Highly recommend this place. read more