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    Barbara Whitaker Shimko, PhD LCSW

    1.0 (2 reviews)

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    10 years ago

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    Springfield Behavioral of Pennsylvania

    Springfield Behavioral of Pennsylvania

    1.4(81 reviews)
    1.2 mi

    The ladies who handle the phone are incredibly rude. I was a patient ther for a couple of months…read moreand when I was finally able to get back on the meds I needed I stopped going to therapy. I was not told that if I stopped that they wouldn't refill my script. On the phone INSTEAD of asking if I wanted to schedule an appointment they told me to call my primary and then hung up. Screw that. If they really weren't out for the money they wouldn't make me go to therapy and pay a $40 co pay on top of a $40 script. If they knew anything they'd know that there is a difference between a chemical imbalance - which has only been cured for me through medication (after 10 years of therapy) and not make me go and sit in silence for a script. I liked the therapist and the doctors. Their policies are ridiculous and inconvenient and the staff sucks. If they really cared about their patients they would have called me after they received the request for a script refill and not just tell me to go somewhere else.

    I'll start by saying that my doctor was great! However, the administrative side caused me to…read moreleave and find another practice. I was charged $100 for a no call no show visit and I was waiting for the receptionist to send me the text to start the televisit. I called the receptionist who was rude and she told me that i should have called at 2:25. I told her I didn't know. She said well you probably missed your appt. And I did. But the next day the receptionist called me to reschedule, she got loud and rude again and said that i was a no call no show for the visit. I couldn't even speak to whoever makes that decision to waive the fee. The person or people who make the decision just passes the info onto the rude receptionist or a billing representative!​

    Crozer-Keystone Inpatient Psychiatry

    Crozer-Keystone Inpatient Psychiatry

    1.0(2 reviews)
    2.9 mi

    This was a horrible place. It was dirty and unkempt. They moved me into a room with no working air…read moreconditioning at the end of June where I was hot and uncomfortable. Overall, 95% of the nursing staff was extremely rude, unprofessional and extremely lacking of compassion and empathy which I feel is an important aspect of care especially in the psychiatric population which is a little more vulnerable and sensitive. I arrived in the ED on Friday afternoon and my first meal tray was not given to me until Sunday morning. When I asked for dinner on Saturday evening after being transferred to my permanent room, a tech lied and said she woke me up three times to eat. I was never offered any food or woken up and at this point so I began to cry because I was so hungry and frustrated with the care here. I was then told that I wasn't being fed because "the doctor never ordered me a diet." I felt like a prisoner and completely helpless. A tech/ aide by the name of Danielle should be recognized for her kindness as she placed her hand on my shoulder and promised me that she was coming back in the morning and would make sure that I got fed. I was thankful for this tech because no one else that works there cares about human life or wants to do a good job. Danielle gave me one of the premade sandwiches they hand out for snacks and she helped to calm me down when I became upset. There was also a lot of commotion going on during my hospitalization that made me feel unsafe. A patient charged down the hall at another person and while staff intervened, another patient punched the guard in the mouth and they called the police for the guard to press charges against the patient as his mouth was bleeding all over. I was sent to this place for stress and anxiety and if anything my anxiety was heightened by the chaos and cruelty from the staff. The staff did not care. The doctor also prescribed me (a person who never took benzodiazepines previously) 2mg Ativan dose which made me feel high/drunk. I had to request half the dose when the second dose of medication was brought to me. 2mg is not an appropriate starting dose of Ativan and I felt appalled that I had to point this out to both the nurses and the doctors who acted like i was being a fuss/difficult for advocating for myself and my safety.

    Horrible treatment. They detox you of medicine that you're prescribed and expect you to magically…read morecome back for treatment poorly medicated and screaming like a banshee with anxiety. I hope they close this place down and soon. Worst possible treatment. Worst possible town. Go to Mirmont.

    Barbara Whitaker Shimko, PhD LCSW - psychologists - Updated June 2026

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