Wait times are always VERY VERY LONG. 1-2 hours long everytime when you book online. Pretty…read moreridiculous. They should allow you to schedule your next appointment. This would be very convenient for everyone using the app. Once you are on the chair, the staff is always friendly customer to customer. They do make conversation with the client of whom they are cutting their hair, our hair. The facility is clean for the most part. I did notice that they do not clean the hair clippers after each use. The "barbers cape" is also shared from person to person. The carpet in the waiting area could use a major update, swept from time to time & chairs could use a major cleaning.

Fantastic service, friendly staff and they do a great job! I always enjoy my visits!…read moreStop by they'll like to see ya

It is your decision whether or not to regard this review or not. I have never actually been to this…read moresalon, HOWEVER, I did call just to ask a question about pricing. The lady I spoke to had a rude tone with me, her name was Sarah I believe. I asked her if she happened to know what calico hair is, and she said (not very politely) "Well... none of our hairstylists are accepting new clients right now." Like I wouldn't have had a problem with it, just let me know that I can't be seen BEFORE leading me on please. Unfortunately for me, first impressions are important to me. So I will not be coming here in the future. :(

So very special between Julia and Leah, you cannot go wrong. Julia is a masterful makeup artist and…read moremasseuse, and also services waxing, tanning, and all esthetic desires like eyelash/brow tinting. You can not believe the personal and professional services she can arrange! Leah dominates in her field with hair services that will make you wonder why you never stopped here before! Her ability to style, color and completely satisfy your needs. Do not overlook these two professional as they cater to your own personal needs! I have never walked away without being more than astonished by either of these two highly trained women. AAA!

This is the 2nd time I have had a terrible experience here. The first time, I went for hair…read morecoloring. The stylist did not inform me how much the service would be until it was finished and ended up charging me nearly $350. And the color washed out within a week. This time I scheduled makeup services for my wedding. HUGE MISTAKE. We were called 9 minutes before our appointment time as we were pulling into the parking lot asking us if we could come in later because another party was taking longer than anticipated. I understand that covid testing had caused them to be short staffed, but that is not the customer's problem, particularly on my WEDDING DAY! We were told that they were short staffed because some of the employees did not want to pay for the rapid test. Anyway, we were shuffled into the back room and my mother went first. The employee had brought liquid foundation back and I asked why we weren't getting the airbrush makeup like we had booked. The excuse we were given was that the other party was using the makeup room. Come to find out, there was more than 1 airbrush machine that could have been easily brought back to the other room with us. This fact just makes me more irritated at the service we received. The other bridal party had taken over the salon. They had their Bluetooth speaker blaring and their belongings all over, so we couldn't even be seated in the lobby area while we waited. The most frustrating part was that the employees were also annoyed by thjs rude group but said nothing. THE MANAGER WAS EVEN THERE AND DID NOTHING. I understand they may not have wanted to upset them by telling them they couldn't have their music blaring through the salon. But in not asking other clients NOT to be rude, you pissed off other clients. We were treated like unimportant 2nd class citizens. I will do everything in my power to warn as many people as possible about their horrendous business practices.

I went to get my haircut most places I go do a bad job at cutting my curly hair Jennifer they did a…read moregreat job! I would recommend this place to others for sure!

From the owner: Cost Cutters has a conveniently located hair salon at 1035 W 7Th St in Auburn, IN. We offer a…read morevariety of services from consistent men's haircuts & women's haircuts, to color services, all at an affordable price. At Cost Cutters, our stylists are some of the best trained in the business. They will listen to you and can recommend the haircut and professional hair care products to help keep your style looking fresh. All those needing women's, kid's, or men's haircuts in Auburn, IN will feel welcome at Cost Cutters.