I originally chose this organization as we had used their services back in 2020 and they were…read morefantastic. I would normally give one star based on my experience overall, but I am giving two stars because the OT Jamelle and the PT Kelly were wonderful with my dad and providing family training. I myself am a healthcare worker and I'm aware of what the services should entail. They are clearly vested in their businesses bottom line, not patient care. My dad was seen by an licensed PT for the initial evaluation and the he was then assigned to a PTA, who was very nice, but would've done absolutely nothing with my dad other than sitting in chair doing leg exercises, had I not requested she work on functional tasks performing sit to stand, walking with his walker and assessing if he could do stairs as he was independent and able to climb 14 steps prior to his recent hospitalization. Furthermore when the PTA did come she was only there for usually 30 mins max. As other people had noted in the reviews, and where I think the problems stem from, are the higher ups the branch manager and above. They did an awful job in scheduling caregivers and abysmal communication/responses when reaching out to them. Sadly this organization he really declined and I would not recommend them for any home health services.

Most of their field clinician/nurses are wonderful. Unfortunately, staff turnover is quite high…read more Office admin is very disorganized & their entire system focus is on quick fix, high-dollar cases. This causes inconsistent care at best. If your loved one requires on going, nurse-level visits & does not need a full package of other unnecessary, bill padding services...... they will eventually drop the patient from care without any notice whatsoever to you or other health professionals involved (referring physician, etc).

Griswold Home Care forgets the big picture: what is best for the patient (client). The first…read moreCaregiver they placed with my 91 years old father, who had a stroke in June, was not trained. She did not know how to do transfers. (Wheelchair to bed, wheelchair to car, etc). After many requests, they sent someone to help train her, but most of her training came from my dad's therapists from another agency. After she was finally fully trained and we all felt comfortable with her caring for my dad, and no warning, they fired her. We're not sure why, they said she was not following some of their rules. My 92 year old mom had warmed up to her and she was quite the helping hand to her. The next placement was in no physical condition to be trying to transfer or take care of my dad. The third placement was a very strong personality. These caregivers are 24/7 and it is important that personalities mesh. She was taking excellent care of Dad, but mom was having a hard time warming up to her. She had a take-charge attitude and it was a little hard for mom to handover some of her duties. They were working it out and a few times feelings were hurt and mom lost her cool. I think for 92 she was handling it well. Things were moving along and everyone was starting to feel comfortable. My dad had developed quite the soft spot for his Caregiver and we were very pleased with her. Then once again, without notice, they fired us!! They would not even try to work it out with us. Worked out the week and we had to scurry to get a new agency in AND start all over again. This has been quite the setback for my dad. Find another agency.

From the owner: Griswold is an award-winning pioneer in the home care industry, with over four decades of…read moreexperience and a storied legacy of compassion and integrity. We believe Care Professionals are the foundation of our success, and people deserve to live where they love as they age. Our commitment to innovation is based on our desire to improve the lives of everyone we touch in the communities we serve. "Live Assured" is the promise we make to everyone we touch: let Griswold help, so you can live without the weight of worry.

My sister and I have been very pleased with SenCura. The company is very responsive, and really…read moregood about our varying schedule needs, of care for our mother. My mother currently has Dariah, as her CNA caregiver. Dariah has been wonderful with Mom; patient, responsible, professional, and caring. Mom really likes Dariah, and mentions that often. I highly recommend SenCura.

I worked for Sencura for almost three years. Everything was ok for first fe months well organized,…read moresmooth and all administrative functions worked well. in 2023 and 2024 they only by texts informed various administrative officers are being changed and subsequently the owner and accountant also had been changed which was not informed to workers. Till end of February still they have failed to send my W2.??? after contacting the person in the number ( supposedly the present admin) says that the previous owner and the accountant had left and lazily say no way of submitting my w2 and was very rude and snow bowling evading. I am surprised a company carries the same name registration though the accountant had changed why not possess the important accounting documents. Shame how you provide home care services such irresponsible way

It was a pleasure working with Omna Bhattacharya, Director of Client Relations. My great aunt was…read morevisiting from India and broke her femur. Omna worked diligently and professionally finding us the best and reliable home care immediately to meet the needs of my aunt, as well as work around any special circumstances. If I ever need home care again, I will only be working now with Angel Home Care Services. I highly recommend their services and staff to anyone looking for home care.

Reserved a backup care sitter a few days before. The experience started really great, and the nanny…read moreKat was really great. she was patient, attentive and kept up with the high energy in the house. The dissapointing review is for how poorly communication was handled when the caregiver had a family emergency. The boss at ComForCare assured me that she would be back, despite missing day 2 of a 5 day reservation. On day 3, when the caregiver was to show up, she didn't show. We called the boss and she said, " Oh I thought you spoke to the caregiver, that she can't come". That response is objectively super poor. As a caregiver, you are helping people when they cannot help themselves or need extra hands. Especially in a backup care situation, to ensure that not only was the caregiver not coming, but why didn't you ensure we got someone new? This resulted in us not having care for two days, and it really made a difficult situation harder for us. Caregiver - 4 stars communication/organization/follow-thru - 0 stars Be careful if you need them in a pinch.

Bad Employer!! Poor communication and lack of knowledge. Somewhat mis-guiding. Would not recommend.read more

Homewatch was the perfect place to get the help I needed for my father. I needed help taking care…read moreof my father for a month while he was living with me. I can't tell you how much we loved the help we received. My father has Parkinson's and his mobility is limited. The care giver, whose name is Paulina, was amazing! She came before her scheduled time on each visit and developed such a great relationship with my father. She bathed him, took him for walks, ironed his clothes, made his bed, arranged for his food and had great conversation with him. She was an Angel and having someone like her to care for my father was something I will never forget. Everyone at Homewatch from Tim the owner to all the staff were so kind and understanding and worked with me on any schedule changes or additional needs. I hope to employ their services when my father visits next!

My mother passed tragically in July of Glioblastoma, her illness was a rollercoaster. I am still…read morein contact with the caregivers from Homewatch who were amazing and empathetic people. Again, I highly recommend this company to you.

Very responsive to clients request about caretakers' modification of hours to accommodate…read moredifferent schedule. Promptly find replacement when caretakers cannot fulfill requested time Diligently follow up when introducing new caretakers

This company is a caregiver. It's providing care to my mom and my sister. The staff (Jenny) is…read moreoutstanding to assist with any problems clock in and out at any time. I am very happy with the company.

The Thrive staff really go out of their way to do the best job they can for families. I highly…read morerecommend them!!

Previously we have had other caregiver services help with my Mom 24 hours a day for weeks when we…read morelet them know that we would not need their services the next week all of the sudden they could not find people to cover shifts anymore. Thrive At Home's Administrative staff and caregivers did an excellent job caring for my Mom when she had her second stroke. The care was much better coordinated the caregivers were more engaging with my Mom and they followed all the way through thoughtfully caring for her back to health.