How do I order pictures, if NO ONE responds to my emails or answer my phone calls???? I have not been able to order my daughter's school pictures the last 3 years, and she is a JUNIOR in high school. I am reporting Barberito to the school. I know the Athletics Department uses another company, maybe they should switch school pictures to them instead of Barberito. I don't even want to give you one star, but I have to post the review read more

These people don't respond to emails or answer the phone. Customer service is non existent.

Very poor customer service!!!! As a parent I feel like a parents' email should be somewhere on the form for a source of contact, since we are purchasing the pictures. I had to rely on a teenager to forward the email for his proofs and reminders. So yes I missed the deadline!! read more

pictures nice Ridiculous prices not worth the price they want you to buy each picture separate for wallets or other sizes. But if you want all your pictures its gonna be more then $400 dollors. Not worth it... unless youre rich read more

This company has the worst customer service and rude employees who answer the phone. I ordered pictures from my sons school, never received them, check cleared. I called to find out what happened, I was told it's their error but I need to correct it by emailing a copy of the check so they could prove I paid. Wonder why none of that is on record? I informed them it's their error and I should not have to fix it for them. In return. I would not get my pictures if I couid not produce a check. They were absolutely horrible and rude on the phone. Not interested in resolving the issue for the customer read more

With all the hustle with school, I realized I never received an email notification to view my child's school photo. Not sure who is to blame, the school or this company on why I didn't received the notification. I called to ask if I could order the photos and was told I would have to pay $25 for them to look for them. The photos are already expensive from what I heard from complaining parents and I do understand that it was my error of not being aware that I should've realized that I didn't receive an email, but with multiple kids in different schools, it is hard to remember everything. We are in the 2000's why aren't the photos still available to purchase since the new school year hasn't started. Was told that if I paid $25, it was going to take 3-6 months for them to find the photo. Thumbs down on this company. read more

My kids looked like a couple of dinguses. Take a moment, brush the crap out of their hair, wipe the ketchup off their chins, and take pride in your craft. Like Grandpa used to do at the Ford plant. Now, I get it, there are a lot of kids who have to have pictures taken. Regardless, you should have a quality assurance staff member who checks the kids hair before snapping the picture. THATS professionalism. That is all. read more

I ordered my sons school pictures all the way back in OCTOBER.. it is not April! I called in January to ask where the pictures were and all they could say was they must have gotten lost in the mail and they'd ship them out again .. now it's April and I STILL have never received them. Just got off the phone with them, and AGAIN!!! They're saying it must have gotten lost in the mail and they'll ship them out AGAIN... absolutely ridiculous...!!!! read more

My daughters school had Santa Pictures taken by this company. They guarantee a 5 day turn around on their website. My daughter took her picture on Dec 5th and we didnt get our pictures until Dec 16th! Due to them not keeping their word, I was unable to send these pictures with our Christmas cards. I pretty much paid money to only display the image for almost 10 days. What upsets me even more, is my friend who has her daughter at a different school had the same pictures done by this company on a Tuesday and got her pictures back that Friday! And their pictures were taken AFTER my daughter took her pictures! read more

Barberito is the company that did the school photos at Madisonville Elementary School. I had a problem with my daughter's school photos but I didn't catch it for several months. Megan at Barberito took care of it quickly and professionally. I really appreciate her efforts to correct the situation. Thank you! read more

Very expensive. Not sure what makes a CD worth $30 these days. And also not sure why this CD would take 6 weeks to be sent from Metairie to Marrero? Not pleased with the prices at all for a single set of school pictures. Not pleased with the amount of time it takes to get a product after its been paid for. Don't recommend. read more