This is part of the national change and therefore you know what to expect…read more This bank gets very busy on a Saturday and they staff don't deal very well with it. We have found on previous occcasions that the staff can be unhelpful and make you feel that you're bothering them. They cna also be rather pushy if they have a new product to push, which is as much the fault of the managers as the staff themselves. The bank itself is rather big, with private areas for personal discussions. I won't bank there, and people I know that do are looking to change.

The Abbey is a very popular bank if the queues are anything to go by. I stopped queuing in here a…read morecouple of years ago, unless I have a cheque to pay in. There is 2 cash machines outside and 1 inside, so much quicker than waiting for a free cashier. When I do have to queue the cashiers are always very polite, although they drive me mad when they try to get me to take one of their credit cards. I know its nots their fault and its the policy of the bank. When will they relise it puts customers off when they are constantly being asked if we want extra products like insurance and cards.

Was introduced to the business bank manager by a friend and ever since I have set up my account…read morethere he has been in touch constantly offering help and advice. The bank itself is located on a high street which is easily accessible with easy parking. As it is relatively small there are never many queues which is always a bonus. Staff are friendly even in these times! Have used the telephone banking also which is handy when you are out of the office at clients. The internet banking was very easy to set up with the staff helping you through any problems.

Great Bank, very helpful happy staff.read more