Very convenient branch of Santander Bank (formerly Abbey National Building Society) located on the…read more1st floor at Brent Cross Shopping Center. Full range of banking services provided here.

This Eurochange has a Barclays cashpoint. You can avoid the whole "are you standing behind me to…read morerob my arse." feeling because you enclosed. I have also changed money here, there is usually no que and the rates are decent for Oxford street. I used to actually prefer to come here than go to the bank or use a hole in the wall. If you are on Oxford street seeing this review through your Blackberry, come here to get some money out. No charge on the cash point.

Located on a corner this branch is very small for a bank. Queues are formed easily and not enough…read morespace to wait around. Usually if people see there is a queue they won't bother going in. Even the cash machine located outside is located so low you have to bend to see what is going on; the light on that is bad as well makes it hard to see the screen on a sunny day. Staff are helpful though but this branch needs to relocate to a bigger location to ensure customers are not going away due to queue lengths.

Halifax at Westfield London is one of two major banks inside Europe's largest shopping centre in…read morethe Shepherds Bush area of Kensington, London. It is pretty handy in its location, with cash machines which can be accessed whenever the main bank is open or closed, perhaps to withdraw cash to spend in the mall. The branch isn't as modern as one would expect as it is a modern mall but basically falls into the average look and feel of a Halifax store, albeit a little smaller. The opening hours are quite useful being open until 18:30 daily, only shutting on Sunday's but this is common for 99% of banks in the UK. There is a small amount of seating, but it isn't the most comfortable or relaxing seating, but it still is one of the better places in the mall perhaps to sit down and relax for a moment, connecting onto the reasonable free-wifi, perhaps to do some online banking, yelping and everything in-between. Location, free-wifi (common for every bank), long opening hours and cash machines make this location "A-OK", a three-star rating is warranted mainly for ease and location.

Possibly due to the fact that it is situated in quite a small space, this particular branch can be…read moreparticularly busy. It is very rare that you don't have to line up for a few minutes when you visit a bank, and this is no exception. There I not a great deal you can say about banks. The service is not particularly warm, and except for the really nice man who helped me set up my account, there is nothing worth noting in that department. I guess the best advice I can give is to not go at lunch time, and also to get there by the early closing time of 4.30pm.

I highly recommend this place to change money! I changed GBP to USD, they only charged a 2.5%…read morecommission with no fixed fees. No hassle and easy. Compared to a place I checked on the main street which wanted 20% commission and was a total ripoff. Come here instead!

I am normally really, really rubbish at remembering to order money before I go on holiday or go…read moreabroad. I normally end up having to put up with the terrible rates at the airport, or just wait until I find a cash machine at my destination, and then get ready to pay the extra bank charges. Oops. But this time, for the first time ever I remembered to research the best rates online, order some money, and then go and pick it up. With one day to spare as well...(this must be what it's like to be a responsible adult...ish) Thomas Exchange had one of the best rates in London for Euros, and although they had a long queue, it was still worth the wait. Book your money online first to get the best rates (they give you slightly less money if you just turn up without ordering it in advance...)

Worst bank ever! It's apparently not easy to open a bank account in UK but they are at least…read morefriendly and advise you what you need. (Barclays bank, Lloyd Bank etc). I was referred to TSB by a friend and I had the right documents with me, the customer service person that I was assigned to was unprofessional and very slow, kept repeating the questions and the purpose of why I need a bank account etc. But it was still running smoothly. I am a European Citizen, however as soon as he found out I was born in the middle east the questioning came out! I was being interrogated and it looked more like a CIA interview. He said he needs to ask me more questions (due to sanctions in the motherland) and I will have my answer in a few days if I got approved to this crap bank. He kept repeating the same questions over and over and if I were taking/transferring money from the Middle East etc. I had enough and asked to talk to the supervisor, still no customer service there and she said the same thing. I told them to withdrawal my application and left to another bank, which helped me right away and got my new account! No extra questions asked!!!!! Racist worker, crappy customer service, ugly depressing premises. I am used to US customer service and I must say this had been the worst customer experience in UK so far.

I'd just popped in to open a TSB Classic Plus account (5% interest on up to£2,000! - with £500 per…read moremonth) after making some changes to my Lloyds account and was blown away by the differences between the two branches nearby to each other. Much larger and airier than the nearby Lloyds Branch, and as many staff as there were customers. I wouldn't pick accounts based on In-Branch service anyway, but in judging them on this, I was incredibly impressed, especially in contrast to my earlier experience.

I consider Nationwide to be the best bank (well technically Building Society) there is. The…read moreinterest rates are always high, and this branch are very helpful. The staff are always polite and friendly. They showed me what my best options were for my savings and helped me get the best interest rates on all of it. With friendly polite conversation. Although there can be a queue at times - this is typical of most banks especially in Barkingside as there isnt another branch for ages. Had some very stress free visits here so would recommend!