This bank has friendly staff. There are plenty of counters so you don't have to queue for too long…read more There are inside cash points too which I like especially when it's cold.

Yet another Nationwide where you queue for waht seems like an absolute age!…read more I really like Nationwide and like to bank here but i do wish they would do something about the number of staff they have serving customers as i know of only one essex branch where queues are not extensive!! That aside, i have always found staff in this branch to be friendly and helpful and apologetic about the wait :0)

I have to do my work banking here and I wish I didnt. Some of the counter staff are so miserable!…read moreYou quite often have to queue for ages, and then to get to the counter and have to speak to them can be so horrible. They make you feel like you don't deserve to be there, and if you dare get anything wrong then it's like being told off at school! I would never have my personal accounts with Natwest, just because I would hate to have to go in that branch any more than necessary. Sort it out Natwest!! Note to staff: get a job you ENJOY!!