Responds to maintenance requests in a somewhat timely manner, but aside from maintenance staff, the…read moreindividuals employed by this company can be disrespectful in correspondence and often don't provide clear timelines for inspections/maintenance/etc. They provide a 24-hour window but also expect all animals to be put up whenever they choose to drop by which disrupts personal and professional schedules. We were also abruptly informed that we would not be offered renewal on our lease which is ending in 2 months with no context provided, despite our ongoing compliance with the lease, company, and reparations for any issues they cited in inspections. Properties are fine (even though we're expected to do a majority of our maintenance) but the staff are not communicative or polite.

Will not maintain property. Lies about the lease and the property itself. Didn't even have water…read moreof extended periods of time repeatedly. Trying to overcharge me for routine maintenance and actually wants ME to perform the maintenance AND repairs. Having a horrible attitude and so disrespectful in exchanges...RUN.

Avoid this place at all costs! One of the units at 316…read moreFalcon Court, Norman OK was infested. The bedbugs traveled to the neighboring attached units. I suffered from rashes for months. I complained about the bedbugs and management didn't provide any treatment for an entire month and a half. When they finally treated for bedbugs, they only used the white powder with the promise of doing a heat treatment. They NEVER showed up to do any heat treatment. These people seem to only care about saving money with no care for residents. I ended up having to trash my destroyed mattress and sofas. I initially moved here because of the lower rent cost, but living here is not worth all the stress it will bring you!!!

RJH is the worst reality agency there is! They don't care about their renters at ALL! My son and I…read moreended up homeless over Christmas last year. He had no reason to evict as well as he couldn't due to covid so they just wouldn't renew my lease and they wouldn't respond to prospective landlords inquiries. Rude Rudy should never own a business involving human beings. Gave me a lease violation over a 5 ft kids pool. The property was falling apart and bug infested anyway.

Summer moon has been a great property management and the best landlord to do deal with! they will…read moremake sure any repair you need made is made quickly and done correctly. they are always helpful with any situation and recommend to anyone who rents you will have a good experienc.

This is the best landlord I have ever worked with and I'm in property management…read more The house I'm renting is exactly like he said in the advertisement. Nothing was hidden and he answered all of my questions and addressed my concerns. Work requests are handled promptly, efficiently and with excellent results. I haven't had to have maintenance staff come back to follow up on repairs. He has even sent people out on the evenings and weekends rather than wait until the next business day! I am incredibly impressed by his communication and customer service. I recommend this property management company to anyone looking to rent a house.

I inquired about a property and it took over two weeks to get a reply. The leasing agent texted me…read moreto schedule a showing. I had a few questions and asked her to call me. She said she was on a call and would call me back when she was finished which she never did. Finally 3 hours later she texted me back and asked if I could meet her at 4:30 the next day. I agreed and drove to the property (45 minutes each way) and she never showed up. No calls or messages to cancel and reschedule or anything. The only thing that they did promptly was charge me the application fee!

From the owner: We are pleased to work with homeowners and landlords alike and are grateful for the chance to help…read moreyou achieve your investment goals. Whether you own a single rental property or multiple properties, our services are designed to assist you. If you're unsure about your next move, we offer a professional consultation without any obligation, or you can give us a call for more information.

La Villa is managed by Northstar. The property is not as advertised. Visit the property in person…read morebefore leasing. The pool has not yet opened as of August 10, 2024. The pictures in the website do not match the current upkeep.

I highly recommend you look somewhere else for an apartment. Avoid this management company at all…read morecosts. I currently live in Savannah ridge apartments and the staff here is horrible. The office management doesn't answer the phone ever! They are raising the rent $240 because of "improvements" made to the property. My husband and I were given a bone renewal at the end of April and not given any reason. We've never missed a rent payment. they will do "inspections" right before your lease is supposed to be renewed and then evict you. Please don't waste your time here.

I was looking for someone to rent out my house; all I needed handled was showing the house,…read moreadvertising, and background checks. Gino was enthusiastic and said he could do that, and it should be easy. He said he would put the paperwork together and get back to me. I waited a few days, and messaged him saying I had not heard back from him yet. He said he was still putting the paperwork together. I never heard back from him, and it has been a few weeks now. What a waste of time.

Swift Co has been incredible to work with. I love the expertise that Brent and his team bring to…read morethe table, and it's comforting to see so many notable properties in the area where the team was involved. Hope to work with them for a very long time!

We have known Justin and Brit Portrey at James Grey Rentals for awhile now, and have the pleasure…read moreof working with them on a few projects. These guys renovate and decorate rental spaces, maintain properties and manage all the rental headaches, security and cleaning. When we needed to convert our 600 sq ft studio apartment into a rental space, we reached out and they created a plan for us to review. We signed the management contract, and right away they took our story and vision and created something more beautiful than we could have ever imagined. The reveal was a true Fixer-Upper-teary-eyed-emotional moment! These guys were honest, ethical, communicative and understood our desire to stay in a budget, but also to create a story that reflected US! Brits' design detail is flawless, Taylor, on their team, has non-stop perfectionist go-getter attitude and Justin, who takes care of management has ensured we have everything in place to book reservations, welcome our guests and make sure they have an efficient and well appointed space while maintaining our security. We recommend these guys hands down. Would never work with anyone else again!

From the owner: James Grey Rentals launches hosts into passive income by designing, staging, and managing short-and…read morelong-term rentals.

I too, was told to hurry and deliver a $1750.00 deposit weeks before I could see a copy of the…read morelease to sign. I called one week later to cancel the move and request my deposit back. Ten days passed before Diana called and said I forfeited my deposit to the owner because they took the house off the market for me. I didn't ask them to take the house off the market and I know the owners are not to receive deposits as income. It is to be placed in an escrow account in the event you move out and are to receive your deposit back. I am single and work my 40hrs to support myself. I did not have this money to lose. I never received a lease to sign. How is this legal? Why is this company in business?

Let me just start with saying there is a reason this company has such a low rating. I will try to…read morestay calm during this review and to be the bigger and better person but it is very difficult with how much large corporations like Sterling Properties can do whatever they want to you as a paying customer. They truly DO NOT care about you and they aren't thankful for your business in the slightest bit. My family and I rented a house through them. A BRAND NEW house. We lived in it for one single year and moved out. First let me start with the quality. These are your typical little cookie cutter homes. Within just a year of this house being built the foundation had already settled enough to where a lot of the cabinet doors and also bedroom doors were difficult to close due to the house shifting already. BARELY a year old. Also there were leaks in the plumbing as well. They just hire cheap work to build their homes. Now what i am most displeased with from Sterling Property Management is what they do to you when you move out of one of their houses. They give you a fairly standar list to do for preparing the house before you move out. Not an issue. My self and 3 other members of my family spend TWO FULL DAYS checking off every item on this list. All but one which was the flower bed outside. We didn't clean it up. Which might as well tell you they charged $75 to clean up a little flower bed that had some weeds in it. What REALLY pisses me off is they tell you to touch up the paint. Which is standard. I have no issue with doing the work to bring the house back up to move in qaulity. After filling in your standard amount of holes in the wall from hanging up decor thoughout the year my family and I touched up the walls with the paint the contractors left over from when the house was built. So the exact paint that was used to paint the house ONE YEAR before. You literally had to get a flashlight and hold it at certain angles and know exactly where to look to be able to see that there was some touch up work done on the paint. The house was immaculate after we left. What does Sterling Properties do?? Charge me damn near $700 off of my security deposit. $400 of it was to "paint the house"​. $70 for the flower bed, ​$75 for "cleaning" even though I left it spotless. Cleaned every square inch of that house. And also $60 in "maintenance labor". They don't tell you what they did of course. Just charge you for whatever they want. ON TOP of their mandatory carpet cleaning which was another $200. So HALF of my security deposit was taken from this scumbag of a company. I DO NOT recommend anyone do business with this low life company. They WILL screw you in the end. Its proven in MULTIPLE other reviews I've seen on the internet. Also the customer service is some of the worst I've ever dealt with. The "Karen" that I was unfortunate enough to be stuck with as my realtor, she was the most disrespectful lady I've personally ever dealt with from someone that YOU ARE PAYING money to. You are THEIR customer and yet this individual would always respond to my questions as if I were just a complete inconvenience that she actually had to get up off of her lazy ass and do her job. Which is mostly customer service and she sucked at it. So please, if you are reading this as a potential customer for Sterling Property Management... Be prepared to lose half of your security deposit and to be treated like a peasant throughout your time as a tenant with the company. Like I said, just another large scale low qaulity corporation in modern day America that charges high prices for the cheapest qaulity possible. 0-5 Stars DO NOT RECOMMEND. Look elsewhere if you have the time and ability to do so. You will be happy you did in the end.