This location had the WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED. The sales staff were rude and unapproachable. It was 5 minutes to close and they all but shoved me out the front door. I understand that your closing but if I'm there 45 minutes before you close, and trying to check out you could at least acknowledge that I'm standing in front of you waiting while you chat with your coworkers and friends. I had a question about a laptop bag and she refused to answer my question because it was literally TWO minutes after closing. Would not sell it to me or even hold it until the next day. REALLY?
Also, this place is a COMPLETE disaster. There is broken glass everywhere in the housewares department. ALL of the product boxed have been opened and if you open one and stick your hand in, you could EASILY slice your hand. DO NOT bring your kids here. Stuff falls off the shelves because it's so disorganized. There is a substantial amount of unsafe rust on the shelves. This place is DIRTY!!!
I wanted two matching pillows for my bed and of the pillows I liked (the ONLY matching two on the shelves), one had a broken zipper that I was willing to repair for the good price. The manager said that I have to take it how it is "because thats why the product is so cheap". I pointed out that the other pillow was not damaged at the same price. The only reason I purchased them and a comforter with 2 shams, (most of the sheets were made of polyester) is because they were in sealed bags that had no signs of being tampered with. Unlike most of the others that were on rusty, dirty shelves.
They have a "beauty" section that contains opened and leaking product mixed in with leaking juice boxes and other randomness. Very unsanitary. How can you sell tampered beauty and heath products?
The lighting section had a little promise. They did have some decent lamps and lighting that you could install into your ceiling at pretty good prices, however I would be worried about the quality of the wiring, etc.
They also had a "pet" section, however it contained not a single pet supply. Instead it had opened hardware tools.
The best part of this store is the kids toys and sports equipment, but still even that is not great as a lot of the toys were opened and missing pieces. They do have a kids clothing section (looks EXACTLY like a Goodwill) but I could not go in because 10 minutes before closing there was a girl standing there berating customers that they close soon. I'm guessing that you could find some good deals in there for growing kids!
The prices are not that great for a "bargain" store as 80% of it is damaged. Also they boast that every week the prices automatically go down 10%, you have to do the math yourself on every item, bc they do not reprice product when it is further discounted. Almost all of the product on the shelves was "current" and not discounted at all. I did find a couple items that were 10-20% off due to the date on the package, BUT they were all broken or missing items!
STAY AWAY FROM THIS STORE unless you want to deal with poorly trained and uncaring staff, unsafe environment, and a tetanus shot.
TJMaxx and Marahalls are WAY nicer (an even they are messy) ...that should say something. I would rather shop at Goodwill than this place. Very disappointing. read more