We were visiting for the weekend and had an event and our dog couldn't attend. Called them and they…read morewere so friendly and gave us a spot to drop her off. The prices were good not overpriced.

DO NOT take your dog to this place they are extremely unprofessional and there is zero transparency…read morearound pricing. The grooming service takes the entire day even when they say it shouldn't take very long. Truly terrible service and it's not worth half the price of what they charge. They treat customers so poorly that it really makes me wonder how they treat the animals. Truly an awful place do not go.

I paid her $178.50 to groom my Maltese. I told her I was growing her hair long when booking the…read moreappointment and twice before she took the dog into the van, only to have her cut all her fur off to less than an inch all over her body. My dog is a year and a half, and her hair had never been cut ever since she was born, and now it will take years for it to grow back after this. Not only did she cut the fur off, the cut itself was so extremely poor, I've had people ask me if I cut it myself. I posted the post-groom pictures on my Maltese group online, and the consensus was this person is not a "master groomer". Every single leg is cut different, her face is different on either side, there are scissor cuts left in the fur all over her body. She did have a top knot before the groom, and I told the groomer that I like to put it in a ponytail every single day, and she cut it so uneven and short that she herself had to put it into two ponytails because it's almost impossible to have it put into one ponytail with how it's cut. And to be clear, I handed over a dog that had ZERO knots or mats in her fur. I combed through her fur with a metal comb less than an hour before the groomer arrived. Completely devastating when I was so specific. Within minutes of meeting the groomer by her van, she told me that my dog was not a purebred (I have papers), that she had a blocked tear duct, and that her hair would never grow long. I brought her to the vet the next day because of course I was worried if she maybe she did have a blocked tear duct. A $90 veterinarian examination fee and five minutes later to be told her eyes are perfectly fine. And then there another $90 for another groom to have this absolutely terrible cut fixed. What a nightmare. If you're looking for a specific cut, while this person identifies as a "master groomer", the cut she gave she might as well be working at Petsmart, which is where most people thought I brought my dog to have her hair done. So in total, I have paid $358 to have my 5 pound dog trimmed. I also wonder if she is even an actual working groomer now. She showed up in a van that was completely smashed up on the side, and when I looked in her van, it looked more like storage than a place where a dog could be groomed. Never again. So ripped off. The first two pictures are right after the groom in the van, and the last picture is the beautiful dog I handed over to her.

She was great with the pups. They look great and they really liked her a lot…read more First time trying a mobile groomer and we love it. A bit costly for small dogs but still worth it because of the groomer her self. She also leaves treats for the pups. Like a doggy bag haha Will be seeing her again for sure Love Chewy and Baki

I was originally a little irritated with this place. Because I had called and called and called and…read morecalled at 10 am to let them know I was on the way just stuck in traffic and wanted to know if I got there would she still be able to have her teeth cleaned. No one answered. The directory was super long and hearing out the options was so time consuming. And the option to speak to the store always rang once then long silence and then ends call automatically. I did manage to get there. And it was 10:30 am. Her appointment was 10-11 am. They agreed to clean her molars which were the ones with tons of sudden build up. But when my dog came out at 11 am the lady Cindy told me she was able to fully clean my dog's teeth because she was such a saint and put up no fuss. yes. She's an absolute princess when it's with strangers. She's stubborn as hell with mommy though. Anyways. For $250 it ain't bad. She went in with build up on her molars that looked like caramel coated popcorn. And came out with white teeth that looked like white strips was used her teeth were clean and white. My dog is 3.5 years old and this was her first dental visit. And she's a bit on the shy side with new people and they handled her so well she wasn't stressed at all when she came out in Cindy's arm. I highly recommend this place for your dog's dental needs. They also offer the full array of grooming services. and I would like to point out for all the reviews on Google that complained the shop did not do as asked for grooming style and technique.... They do what's best for YOUR DOG... AS BEST THAT THEY CAN FOLLOW THE DIRECTIONS OF THE OWNER. This shop puts your dog first. So perhaps be appreciative that they don't rip mats from your dog's coat just because you want it done without shaving. Or that you don't like the length of the coat. Even when you go to a hairdresser your hair cut can be a flop. People are human. Dogs are even more unpredictable. They can move or refuse to cooperate. They do their very best based on your dog's behaviour and its needs and your wishes. I witnessed about 7 customers in the time I waited for my dog's teeth cleaning. They clearly go over expectations and their own boundaries that puts pet's comfort and consideration first and foremost.

David gave our Maltese the best haircut she's ever had! This was our first time using dashing dogs…read moreas a groomer and we will definitely be returning and asking for David!

We took our 13.5 year old Cairn Terrier, for a groom with Kinu yesterday. Found out about the spa…read morevia Yelp. THANK YOU YELP! The place is clean, tidy, small and very welcoming. Not one of those fast turnover outfits where there are cages for dogs and meet up pet areas (which Olive no longer enjoys). It was one on one attention. Olive happily entered and left equally happily, with a spring in her step. Kinu is a sweetheart. She has two elderly chihuahua-type dogs herself. Loved seeing the photos of them on the wall. She listened to our requests and took care studying the photo I showed of our ideal outcome. Hypoallergenic shampoo came as no surprise or issue. One hour and a half later we regained a puppy! We thoroughly recommend this dog spa. We'll all be happy to return when in town. A great relief because as our girl ages she becomes less keen on the whole beautifying procedure! I feel that Kinu will always be kind, gentle and take good care of her.

Kinu is the best! My dogs are high anxiety and very anxious…read moreabout their nails being done, and they enjoy coming here now. Kinu is very patient and calm regardless of their reactions, and they have learned to pick up on that. She is the only person I trust for their nails, and now grooming!

BEWARE! Have gone here a few times, and hadn't had…read morecomplaints. This time I noticed after I got home they had cut my dog, leaving dried blood under her arm. There was NO mention they hurt her. I understand accidents can happen, dogs move but to know they CUT my dog and NOT mention it is terrible.

Pomeranian Powder Puff cut the Paw Print groomers are so talented I asked for something different…read moremy dog gets so many compliments

I had TWO disastrous experiences with Darma Dog. The first time they groomed my dog, he had FIVE…read morenicks in his skin FIVE!!! He was extremely upset when I picked him up. Due to serious illness, I was slow to reach out and complain. They offered me a second grooming at 50% off. It was a TERRIBLE DISASTER!! They shaved my dog completely including his tail ( a POODLE!) He looked like a rat with all his hair shaved off his body and especially his entire tail!! That was brutal! His face was very carelessly trimmed. My niece, who is a nurse, used her scissors to clean up his very messy face. Both times I had him groomed there, he came out upset and traumatized. Far more serious was the fact that he could NOT walk properly for nearly a week and he absolutely could not run. ( he is a two year old poodle who runs like the wind every day) . Had I not been so ill myself, I would have dealt with this at the time. My poor dog could not WALK!! He'd take a could of steps then sit. He kept turning his head towards his bum. Goodness knows WHAT they did to him! He was clearly in some pain and it was awful to see him trying to walk. So, the other two places I had him groomed were fine. Darma Dog is a place I would NEVER set foot in again. Recently, I talked with a woman at Trout Lake. Her dog had been groomed at Darma Dog. He also could hardly walk afterwards but she determined that his nails had been cut way too short causing pain when he walked. I loved the name Darma Dog. They were warm and friendly but my dog got really HARMED TWICE!

Three things, twice I had terrible grooming for my doodle (don't book with Vlada or Stephanie);…read morethen Stephanie over charged me for a large dog and she is a medium size dog. I took my unhappiness to Stephanie because she is the manager and she has ignored me - does not care, not one bit. I would like Nik, the owner to contact me, as I want to work this out.

Lexi is amazing! Kind, gentle with my three rag dolls, does a fabulous job- manipedis, "Brazilian "…read moreand a lion cut. We adore her!

I used this service several times for my kitten. While, the owner was efficient I found her abrupt…read moreand not willing to consider my ideas, nor was she willing to offer suggestions re grooming. Barbara Marak

I have had Kaori groom my standard poodle for 13 years and was always grateful that she had a very…read morenice and long term relationship with Kaori. Kaori eventually transferred to BabyD's to groom...and my groom cost DOUBLED with that owner, "the lovely" David. Don't expect good service from him, his lack of Customer Service skills speaks to his priorities...clearly not there to care for dogs, just make money and be nasty when he can. During her last groom with Kaori, I was horrified to get her home and she the extensive damage to her paw in the photo - the black padding was shaved off on one part of her left back paw pad; a huge hunk of tissue was gouged out; and the swollen, painful burned areas around her paw that were puffy they were so inflamed...it was shocking. I texted Kaori the photo and said I understand accidents happen...she just ignored my text and the gruesome photo. But in speaking again with the vet and my breeder, they insisted that was unprofessional and that she should compensate me in some way for the vet bill and a free groom. So I wrote her again asked her to compensate me and expressed that I was not too happy she just ignored my text. She's groomed Annabelle for 13 years...you treat a good client like that? So then I get a call from "the lovely" David and he simply tells me never to come back to their salon...period, end of story. They took no responsibility, denied their responsibility, and had no remorse for all the pain and suffering they caused my dog. Sometimes it takes a long time to find out who you are really dealing with and unfortunately trusting your precious pets with people that don't really care. There is no excuse for bad grooming that inflicts this kind of damage on a dog nor this unkind and unprofessional behaviour when you call them on it. They didn't even care that Annabelle is at the end of her life soon and to change her grooming and relationships at this point is heartbreaking. She such a sweet girl and to see her try to lick her paw so incessantly for weeks is also heartbreaking. Conclusion: don't recommend this business if you don't want nasty surprises. Such a disappointment.

My Doberman Axl loves going to Baby D's for daycare, as well as grooming. Very happy with the…read moreservice!

We've taken 'Lennon' to Woof for all ten years of her life. I feel they understand the aussie…read moreshepard breed, and their guidance to me over the years has been very helpful. There were times I wanted them cut off more fur; but, they explained why that would not be good. They educated me on the complicated fur/hair/undercoat layers. I appreciate their expertise and friendly manner.

I am pretty loyal to a dog grooming salon a few blocks from my home but they were totally booked up…read morefor the whole month, and NO WAY can my dog wait until November! She looks like a feral hyena and needs serious grooming IMMEDIATELY! My good friend swears by Woof and their groomers there, and he's taken his dog there for many years. So I called and booked an appointment (they were able to see me in a few days' time), and I was pleased with the whole booking experience (even got a reminder text the day prior). My appointment was for 9am and, unbeknownst the me, the place opens at 9am, and I was early (I always give myself extra time when going to a new place. This dog salon was easy to find, on 1st, right by Cypress, and there was a lot of available parking on the street at this time. Meters don't require payment until 9am, too, so that worked out nicely!). I walked my dog around the area (lots of grassy areas on the side streets. Unfortunately, no trash cans for disposing of the doggie bags, though). I got to Woof's front door at 8:50am and, despite it being closed, someone inside saw me and opened the door to let us in. That was really nice! I met Yuki and Verana (?sp) and they were super friendly, and I briefly went over my dog's history (she is elderly and has Addison's and other..issues). I gave them a few photos of past haircuts my dog had that I liked. I was told my dog would be ready in 1.5-2 hours, and they would text or call me to let me know when she was ready. I received the text 90 minutes later, and when I arrived, I have to say, my dog never looked better! Seriously, what a phenomenal haircut! (I'm posting a few pics so you can see!). It wasn't cheap (in my experience, no dog groomer here in Van IS), and in fact, cost about $5 more than my regular groomer. But Woof's turn-around time is shorter than my usual groomers' (and this is important, for a stressed-out senior dog), and they really have the personal touch here. Even though my regular groomer is a few blocks from me and I walk there with my dog, I just might have to switch loyalties here, I liked Woof so much.

If you have a dog you love to spoil and get some cute clothes, leashes, carriers and more for,…read moreBarking Babies is one of the best dog boutiques ever. Most pet stores in Vancouver, Canada have almost the same brands, toys, treats and food but Barking Babies is very selective and caring that things serve the family well, with a wide gorgeous, selection of some of the best goodies and gear ever for the modern dog. I first came hoping to find a less heavy carrier for my new puppy. Ended up with a nice front/back carrier from Japanese brand Mon Cheri which I love that the store owner helped me choose with expertise and knowledge to recommend what would be a great match for my needs. Not too bulky or heavy. Barking Babies carries a lot of fantastic luxury dog/pet carriers, there are some available to order in store too and they have all kinds of fashionable clothes, shoes, toys, beds, gourmet food and treats for dogs too! When I first came in I was still starting to socialize Soda and now Soda loves the store and gets along great with the 2-3 dogs who help run the store and it has been nice for Soda to visit with them. We have also gotten two beautiful soft rolled faux leather convertible hands free leashes, some Wag Wear rain boots for my dogs, Nono and Soda, a few toys, treats, Woof Dog Food and even a Lafufu plush toy for Soda, and my dogs are obsessed with everything we get from the store from the cute xmas gift snuffle box to her beloved Lafufu and even the Wag Wear shoes. Love going in to find unique and gorgeously vetted wonderful things for my dogs to enjoy and also let them practice socializing. We try to get to the store every chance we can or need if we are in the area and cannot recommend a visit to the best dog store for extra special barking fur babies in Vancouver!

BUYER BEWARE I do not recommend Barking Babies or Nancy, the…read moreowner. I spent over $300 in this store, including approximately $170 on a harness and leash for my dog. Before purchasing, Nancy repeatedly insisted the harness was the correct size and reassured me four or five times that if it didn't fit, I could return it. At no point did she ever say that "return" meant store credit only. Trusting what I was told, I made the purchase. Two days later, I returned with the harness and leash completely unused, with tags and original packaging, because the harness did not fit my dog. Instead of honoring what I had been told, Nancy denied saying it and told me I should have read the receipt because it was "store credit only." The conversation quickly became very uncomfortable. Nancy raised her voice at me and repeatedly said she had rent to pay and that running a business was expensive. As a customer who had simply relied on what I was told before making a purchase, I found that completely inappropriate. There is a huge difference between saying "you can return it" and "you can return it for store credit only." Had I been told the full policy before paying, I would never have spent over $300 there After this happened, I read through the Google reviews and found another customer describing a very similar experience--they also believed they could return an item that didn't fit, only to later discover it was store credit only. Reading that review made me realize my experience wasn't unique.and this is her way of running the business I have no issue with a business having a store credit policy. My issue is with how it was communicated before the sale and how I was treated afterward. There are many other pet boutiques and online retailers with better prices, transparent policies, and customer service that continues after you've paid. Based on my experience, I would strongly recommend taking your business elsewhere.