DO NOT take your dog to this place they are extremely unprofessional and there is zero transparency around pricing. The grooming service takes the entire day even when they say it shouldn't take very long. Truly terrible service and it's not worth half the price of what they charge. They treat customers so poorly that it really makes me wonder how they treat the animals. Truly an awful place do not go. read more

We were visiting for the weekend and had an event and our dog couldn't attend. Called them and they were so friendly and gave us a spot to drop her off. The prices were good not overpriced. read more

Don't take your dog to this place to be groomed if it has anything wrong with it's legs. My dog's leg sometimes gets a limp, but after giving anti-inflammatory medicine for a week, his leg goes back to normal with no limp. I had taken him to the vet and the X-ray didn't show any arthritis, so it was probably a tendon or muscle problem. He's 12 years old. The first time I took my dog to Pet Parlour, I told them about his leg and to be careful with him and if he wanted to lie down let him. When I picked him up he was fine. The second time I gave them a note saying to watch his left leg and if he wanted to lie down to let him lie down while being groomed. He was OK when I picked him up. I gave a note again for the third grooming and when I picked him up, this was August 23, I noticed him limping when I had him outside the door. I called Pet Parlour when I got home and told them he was limping and asked if they told the groomer what was in the note. They said that the groomer didn't read the note. So here we are a month later and his limp hasn't gotten better even with the medicine. It also cost me about 400.00 in vet bills. It is obviously a permanent limp now and he can't walk as far as he used to. He can only go on very short walks. I really feel like suing the woman that groomed him! I am so angry! She must have made him stand the whole time even though he was in pain! I'll never go to this groomer again and like I said, if your dog has any leg problems, don't take it to this place!!!! read more

I can't thank the wonderful caring staff at Pet Parlour enough! They take such excellent care of my Golden Retriever and I always pick up a very happy dog! They even groomed his fuzzy paws... they looked perfect. And the dogs here are so good and quiet. And they keep the place really clean and smelling fresh! read more

Pet Parlour - My doggie, Bear! - Pet Sitting Near Me - Vancouver, British Columbia

This business has changed ownership and it's obvious. The current owner is rude and disrespectful and I'll outline why below. But first, she groomed my dog and cut/burned him, did not disclose this, and then returned a dog with an uneven haircut that I didn't ask for. I specifically asked for my pup's ears and tails not to be touched, they chopped them. They over clipped the nails to the point where it hurts the dog to walk. When asked to fix the uneven cut, the woman proceeded to scream and yell, and use profanities and would not de-escalate herself. The biggest insult - $150 price tag and she had the audacity to scream that "you didn't even thank me!" For a poorly cut and injured dog? This woman needs a reality check. Please visit Groom Room instead, they were closed and that was the ONLY reason I went here. read more

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I inherited a little Maltese dog from a woman who passed away in my building. Pet Parlour was the groomer she took him too so I continued to do so. I was warned by the woman's son he doesn't like to be groomed and can be a bit "difficult". And yet every time he comes back from the groomer he looks fantastic. They do an excellent job of grooming him. Also, my ancient old cat, who is now deceased, quit grooming himself and became matted. I took him to Pet Parlour for a "lion cut". It was the best lion cut I've ever seen on a cat. read more

We love Pet Parlour, who groom both of our cats! They always do such a great job, and our cats come home happy, not at all stressed out or bummed. Here is Yeti, our Himalayan after his lion/teddybear cut read more

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I am delighted with the friendly, kind, thoughtful and ethical care Patricia, Victor, Mira and the team always provide for my dear Yorkshire Terrier . When I take my Yorkie to Pet Parlour she is happy to stay and happy and tired from so much fun and walks when I pick her up. I am grateful to have trusted care and recommend the Pet Parlour family with a solid 5 stars. read more

Picture the biggest furriest dog you can. That is my dog. She's an 11 year old Old English Sheepdog, 110 pounds, with a double coat of fur that's 1 foot long. I brought her into Pet Parlour in bad need of a bath. Usually she's bathed once/month but it had been 3 months. She was very dirty and matted. The experts at Pet Parlour worked on her all day and de matted and bathed her. She came out looking squeaky clean and SO happy. Slurpee is sleeping better and walks around with her giant nose held high. These people really know what they're doing. I highly recommend them. read more

I took my cat Harry there a couple of times for a lion's cut. They did a great job without sedation! When Harry got home he was behaving normally like nothing happened. He wasn't skittish at all, even though generally he's a sensitive kitty! read more

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Pet Parlour has become our favourite spot to bring our dog. When we arrived in Vancouver, our pup was less than a year and he became a regular at their daycare. While our pup was shy at first, he immediately opened up thanks to the amazing team at Pet Parlour and the great setting they have created. Since then, our pup Bo, gets regular grooming there. It is by far the best service we've seen in a daycare or grooming service, and I never hesitate to recommend them. read more

I wish I could give zero stars. I was recommended this groomer by several people but after my experience today I highly recommend looking else where. I have specific instructions on how I wanted my dog groomed. At first glance my dog looked great but when I looked closer I noticed they didn't follow my instructions and my dog was uneven. I tried to discuss with the women but she was short tempered and hot headed. She wouldn't even discuss the issue. Never in my life have I ever been treated that way. She was so unnecessarily rude and wouldn't give me a refund on my tip. Once I got home I noticed her belly was completely matted and I had to go in myself and trim the areas that were forgotten about. Overall horrible experience would never go back ever. read more

We have a high energy lab who needs a lot of exercise. She could literally play all day long. On days when we don't have enough time to properly exercise her we leave her at Pet Parlour to play with the staff and other dogs. Everyone has been excellent with her and have even emailed me pics of her, showing how happy she is We have not taken advantage of their groomers, however, if we needed grooming I would definitely feel confident leaving my animal with them. I have recommended Pet Parlour to friends and would definitely do it again. Thanks Victor! read more

Pet Parlour - Here's a shot Victor sent of our pup - Pet Sitting Near Me - Vancouver, British Columbia

My boss recommended Pet Parlour as she had taken her pets there. I checked out Yelp reviews and gave them a call. Victor was super friendly and I booked an appointment for my dog Chispa. When I walked in Victor was right there with a smile and a handshake. He remembered my boss, her pets and about our business. A very kind and personable person. Chispa was comfortable and so was I. It took about 2 hours and I went to pick him up and he looked sooo good, so cute, and seemed so proud of his new haircut. I am very happy with the service, the customer service and how much they obviously love animals. I'll definitely recommend to friends and I'll be taking my pooch there from now on! read more

Pet Parlour - Pet Sitting Near Me - Vancouver, British Columbia

We started taking our dog here just for nail trims, and they quickly became our go to Pet Groomers. Pet Parlour is a small local operation, with owners who truly care about your pets. We recently took our dog for a full groom and cut. He came back looking absolutely adorable, and they did all the cuts we had asked for, plus they used their expert knowledge and did what they do best! Victor makes you feel very comfortable when leaving your dog in their hands. I always do my best to support local businesses and I will continue to support Pet Parlour. I highly recommend them to anyone in the Vancouver area. read more

I have a 5 month old whippet, 20 pounds. I picked him up after an hour where they charged me 90 bucks!! Every other groomer in the neighbourhood charges 50 bucks. Unbelievable. The groomer said, "well, he whined a lot when we left him alone" What?! He's a puppy and I said it was his first time. Don't support them! read more

Brilliant experience would highly recommend to anyone. I took my cat here today and hes never been groomed before (as far as we know hes a rescue) he came back out loolong amazing and was super happy and chill. The staff from making the appointment to calling us to say Clint is ready were amazing and very helpful. Clint looks great now and is happy too they clearly treat him very well and made him comfortable. I will definitely be returning for his next cut or bath. read more

Pet Parlour - Pet Sitting Near Me - Vancouver, British Columbia

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After my first positive experience with a sanitary trim here, I brought my cat back in for a full groom. At my request they were able to cut her to look like a short haired cat instead of the typical lion cut. It was the best looking cut she's ever had. At $70 + tax and tip it's also the cheapest cut she has had so I was satisfied all around. Surprisingly when I came to pick her up after her cut she was totally calm, so the groomers had obviously put her at ease. There is no longer fur all over my furniture and no more hairballs - I'll definitely keep bringing her back! read more

Pet Parlour - Before and after kitty's haircut! We were very impressed with this groom. - Pet Sitting Near Me - Vancouver, British Columbia

Took my Olde English Bulldog here for the first time today for a nail trim. I am VERY impressed! Very clean, friendly staff and Porky was returned to me surprisingly happy! (Nail trims aren't his favourite.) I will certainly be back for more grooming! Thank you Pet Parlour! read more

We used to take our dog to a different groomer in our old neighbourhood, and she was always really bummed out afterward. Once I looked up reviews for that place I immediately started looking for another groomer, and decided to try this place. I just got our dog home from her first full grooming at Pet Parlour and she is full of energy and obviously very happy. (She also looks great.) This is the best she's felt after a grooming session that I've seen since we adopted her 3 years ago. The staff were quite friendly, and they were very good about getting back to me when I called after hours. On top of all of this, they were very reasonably priced. I would definitely recommend this place. read more

This review is long over due. We've been bringing our dogs here to get groomed for a long time. I like how they do not store the dogs in kennels. They have a large open space. We've tried a lot of dog groomers, and this is the only one we haven't had a terrible experience at. read more

I've taken my dog here twice to get groomed and WOW, they exceeded my expectations!! They did an amazing job! I've been to many groomers all over Vancouver, but no one has been able to groom my dog exactly the way I want...except for this place! At first, I wasn't impressed by the fact that they take a longer time than other places (4hrs on average), but after seeing the results, I figured they spent that extra time making sure he looked perfect...which he did! This has become my fave place and I will definitely be back! read more

Pet Parlour - Gizmo's new do! - Pet Sitting Near Me - Vancouver, British Columbia

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I went back here a couple of weeks ago for doggy day care service. My dog does not have good teeth so I specifically asked his dry food to be soften in warm water for 5 minutes and then mix it with some raw food. My dog loves raw food but too much of that is bad for his teeth. My dog also has separation anxiety problem. Thus, I was nervous to leave him. When he has his anxiety lapse, he doesn't eat. And when he doesn't eat, he throw up because nothing is in his stomach. Furthermore, he needs to be on a harness and not a collar. Seriously - a high maintenance yorkie. As a result, this daycare service is a five stars because my dog came home happy. I know my dog is a lot to handle so thank you! read more

Just swapped groomers! Love to be able to go local. Victor took particular care and closely questioned me to be sure that our Cairn had the right look for her. They did hypoallergenic shampoo. Took nearly 3 hours. And the result was excellent. Maybe the best cut she's ever had in her 8 years". 100% recommended. read more

Victor is amazing. He remembers our dog, he remembers us, and he remembers the names of all his customers and furclients. He is fair and takes time to explain things to you. We feel lucky to have found such a great groomer on our first go around with our rescue pup, thanks to a wonderful recommendation from my partner's brother and wife. We are looking forward to taking our pup back for a teeth cleaning later this month. Thank you Victor for keeping Stanley's fur and teeth and in tip top shape! read more

Always a pleasurable experience at that Pet Parlour. I have a Scottish fold and sometimes, felines need their spa days as well. The problem is that not all pet places serve feline, even more-- not all places know how to handle felines when it comes to showering and getting a haircut (grr to canines only places...I will hiss at you). Pet Parlour knows how to handle kitties!! And my cat always comes out calm, and refreshed with his awesome lion cut! Love it, greatly recommend for cat owners to trust your kitties here. Meow. read more

I am VERY particular about leaving my beloved baby girl anywhere... After my last groomer moved out of the Vancouver area I went searching on yelp and found Pet Parlour, which is in my neighborhood. Appointments can be made within a day or two, and are quick, 1 - 2 hour sessions. No hanging out all day in wire cages here! She always comes out happy, calm, with a nice custom cut. As a part pom some places have tried to go very "lion cut" on her, which my husband hates. Here they modify it to a cute short cut that suits her shape. 100% recommend Victor and his team. read more

This was our 3rd visit to Pet Parlour. 1st visit they did a good job, it took 4.5 hours. The 2nd visit was not a as good as 1st visit. He was a little uneven in some spots and about another 4.5 hr visit. The 3rd visit was extremely disappointing. He was so uneven everywhere especially his head, his legs and his tail. They didn't even shave his belly. He still has grinch boots on his paws. They didn't touch his pawsHe looked like he had been cut with just scissors he was so choppy everywhere. The worst part was how long it took. We dropped him off for a 1:00pm appointment. They called us at 6:30 to say he was almost done. We picked him up at 6:45. He was there for 5.75 hours. I don't think he even got any water. We got home and he ripped to his water bowl and drank 2 bowls of water (He's never drank 2 bowls of water at one time). 5.75 hours and it was the worst grooming he has ever had. I emailed them with my concerns and never got a response. His previous groomers have never taken more than 3 hours to groom him. 5.75 hours is outrageous for grooming a 16.8 lb shih tzu, with no water, is pretty much torture. read more

I love Pet Parlour. Our two boys Paschal and Martin always look so cute and fluffy when we pick them up. The owners are real sweeties and although they moved 2 mins from my house on Fraser to Cambie, I still go there because I like supporting them. Sometimes the service can take about 5 hours for my shih tzus, but it is to be expected for this kind of care. Thanks guys for your great work! read more

My dog always smells nice for dayyyys after coming out of this place! read more

Pet Parlour - Fresh cutttttt - Pet Sitting Near Me - Vancouver, British Columbia

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"We discovered Pet Parlour 2 yrs ago and we are so glad we did! We bring Gryphon our 5 yr old Lab-X to daycare once a week and have been very happy with the experience. Victor and Patricia - so friendly and very professional, they clearly love their doggy clients! Gryphon is always happy and tired when we pick him up! We highly recommend PET PARLOUR!" read more

I have a particularly bratty dog who hates getting bathed and groomed but pet parlour always does an amazing job and always tell me she was okay even though I know she was very bad! She always comes back looking so cute! They also have a great selection of dog clothing/food/treats and poop bags! Couldn't recommend enough. read more

I took my cat to get groomed here, and it was first class service. I happen to live close by this place, and so I walk by a lot and talked to the owner a few times before I took my cat in. Victor is super friendly. The shop is always so clean and cute, and the dogs there seem really happy. My cat is long haired, and isn't the best at grooming himself....and he also HATES being groomed! I asked for a shave just around the bum/gential area (where he tends to get mats), and a nail trim. I work full time, so I dropped him off in the morning, and I even asked the owner if he would mind dropping my cat off in my apartment, so that he wouldn't have to be in a kennel all day. I almost never trust strangers in my apartment when I'm not there (plumbers, landlord, etc), so Victor really earned my trust! My cat seemed perfectly normal when I got home, and had a nicely shaved bum! Odd thing is, my cat started to groom himself much better after the shave, so I haven't had to take him back, but I wouldn't hesitate to do so if I needed to! Prices seem really reasonable too. read more

Read about Pet Parlour here on Yelp and thought we give it a try. Called around 10:15am to see if we could get a last minute appointment, Victor was able to accommodate us an hour later. Overall, very friendly service and would recommend to others to visit Pet Parlour. read more

I discovered Pet Parlour through a LivingSocial coupon, and am so glad I did! I bring my 11-month old pup Lily here from time to time for daycare, and have been very happy with the experience. Victor is wonderful - so friendly and welcoming, very professional, and clearly loves his doggy clients! I was happy that Victor insists on seeing proof of current vaccinations, and is careful of the dogs' temperaments. He sends an email update during the day, with a photo, which is a nice touch. And I love seeing the photos on Facebook. The location and hours are convenient for me, and parking is easy for drop-off and pick-up. The shop is new, spotlessly clean and very inviting, with a small but thoughtfully selected product line. The play area for the dogs is big enough with lots of beds and toys. Lily is always so excited to see Vincent, and is happy and tired when I pick her up! read more

We are SO LUCKY to have found Pet Parlour! Our 8 month old pup has been going here since she was 3 months old, for daycare whenever we can't take care of her or if we don't have enough time to give her the exercise she needs. She is a super high-energy mix of Vizsla/Husky/Australian Shepherd/?? and she always comes home calm and tired. She needs lots of training (we are currently enrolled in three training classes with her) partially because she has quite the stubborn streak, and Victor is great at ensuring that she doesn't get away with poor behaviour such as jumping up, etc. Victor, Patricia and the other staff are so friendly and professional, the place is decorated beautifully and is always very clean, and they really do maintain a very high staff-to-pet ratio, unlike so many of the other dog daycare facilities in Vancouver. We would not hesitate to fully recommend Pet Parlour to friends & family. Thank you for everything you do for Clover! read more

I came in here to get some gourmet dog biscuits for my dog. Let's face it, my dog is awesome and deserve a cookie. Prices are reasonable.

When I first got my pup, this was the groomers I bought him too. He came out looking fresh and happy with a cute new cut. I tried another groomer closer to home and the result were horrible, and not half as good as pet parlour. Victor and his team are super friendly and accommodate cuts to your preference. Also the whole thing only took about 1.5 hours, with everything done perfectly! read more

Because of my husband's line of work we have moved around the globe with our corgi, Shortie and have taken her to many groomers, Pet Parlor is the only place she will enter willingly without a fuss. Victor and his team r amazing. Highly recommend this place. read more

I just moved into the neighbourhood and am really glad this place is nearby. My dog always comes home from daycare happy and tired, and Victor and his wife are both super friendly. I have also gotten my dog bathed here with a nail trim and ear cleaning and was happy with that. read more