Reserved a 2 bedroom suite with a sofa bed. At bedtime, 11 pm, opened "sleeper sofa" to discover it…read moreis only a platform - no mattress. Bedding is 3/4 the size of the platform. Called desk to request comped single room for the son who was to sleep on sofa. Denied. Charged $150 for the second room after paying $250 for the suite. Many calls for management and complaint through corporate site. Still out $100 for the second room. Wish I could attach a picture of the "sofa bed".

We stayed here for my son's basketball tournament . Ok, by no means has this hotel been renovated…read morein the last 5 yrs ( my guess), however, when I say the hospitality, customer service, and friendly staff go above and beyond to make sure all your needs are met, it more than made up for the dated decor. Both double room suites were comfortable; we had hot water, plush beds, a full size refrigerator and plenty of space for everyone to spread out. The location was perfect, there's a TX Roadhouse next to the property and they give you a 10% discount if you show your room key. It's also close to Barksdale AFB which also seems to be outdated.

Didn't care too much for the location, but it was okay. It served the purpose for a one night stay.read more

Will never stay at a Hilton again after my experience here dealing with a safety issue and having…read morethe front desk manager, Anthony, completely disregard it as well as gaslight me.

My family and I stay at this location frequently. We require two bedrooms and these are pretty…read morespacious. We have liked this hotel for its central location and cleanliness, especially when compared to the location in Shreveport. That location is atrocious. However, this time we had several issues that made the stay less than ideal. First, I do all my bookings and check-ins digitally. Check in time is 4p. By 6p I still had not gotten my digital key, even though I checked in hours earlier. I called and the lady rudely stated that they were "busy" and would call me back later. Eventually, I got a call back and was told we would have a room shortly. I do t understand this, because checkout is 11a, so why would it take 6 hours to turn the room? No answers were provided. Next, the elevator was in need of service to the point where my kids were scared to use it and we were on the 4th floor. It would bang and shake violently and was sluggish to open on the 4th floor. I told the front desk staff and asked if they would ride it to verify and they did nothing and seemed like it was a bother that I mentioned it. The hot water in the suite (#406) was warm at best and in the kids bathroom, it wasn't even warm. Again, I noted it with the staff. Nothing was done. My unit did not have paper towels, dish soap, or small towels when I arrived, so I had to request it all. The most negative part was the utter unwillingness of the staff to be helpful, or to even act as if they cared. I travel with 3 small kids and the lack of courtesy is an added stressed in these situations. In the hospitality industry, I expect the baseline to be hospitable... this location failed me and my family. I spoke with a guy at the front desk about a few instances and shared my dissatisfaction in the service I received. He seemed to be shocked by what I shared, but I cannot say if it was genuine. I can say that no one even tried to make it right or even apologize. I still like this location for a few reasons, but the items they can change, need to be changed in a hurry. There are too many competitors to act like this with your customers.

This was one of the nicer Hilton's I've stayed at while on the road. Clean, modern, comfortable,…read morequiet. My one complaint was it having only a single elevator (at least that I could find!) and it has to be pretty chaotic when the hotel is full. I'd stay here again.

Wonderful property, excellent host, unbelievable attention to detail. Will be staying here again…read morewhen in Shreveport! Highly Recommended

Amazing service, detail, and wonderful breakfast! The rooms were clean, comfortable, and well…read morestocked with amenities. My family and I will stay here again without a doubt. John was excellent and Is an impeccable host.

The rooms are out dated dirty rusty and there was trash. But the staff are was rude and no seems to…read moreknow there job at this establishment. Two thumbs down

Nice comfy hotel with a great staff. Older facility but well kept. Great event spaces too.read more

My wife and I stayed at Margaritaville Bossier City on April 26-28 2026. The rooms were well kept,…read morethe staff was great and we enjoyed the casino area. Will definetly be back.

We really enjoyed our stay at the Margaritaville Casino & Resort in Shreveport…read more We were visiting from Houston, Texas as I was graduating from LSU - Shreveport and made a little weekend getaway out of our visit. Our room was clean and we had a room that overlooked the river. I was disappointed that their hot tub was not working as I was really looking forward to soaking for a bit in the evenings. We enjoyed their casino - I wish they would've had digital blackjack as that's one of my favorite games to play, but I enjoyed their digital roulette. It looked like they were undergoing some renovations around the check-in desk, but this didn't negatively impact our time there. We also enjoyed their all you can eat crab leg buffet. I really enjoyed the butter and dry seasoning mix to dip my crab meat into. We would definitely come back.

Quite possibly the most disgusting hotel I've ever had the misfortune of staying in. Unfortunately,…read morewe are here with a rodeo so they booked our rooms without our opinion. Obviously, they did not spring for quality but rather cheap. Not pictured, black stains on the pillow cases and stains of God knows what on the sheets.

Photos tell the story of why I gave this place one star. If it weren't for the sweet greeting given…read morefrom the woman at the front desk I wouldn't give The Comfort Inn any stars. I get that this place is in need of updating, but come on folks it's not comforting or relaxing when the doors and shower floor are in need of a good cleaning. To top it off our room has the faint smell of urine. If I weren't tired after traveling over 500 miles today I would say adios and move on. I will work diligently to block all the negatives out and try to get some rest, but knowing what I know makes my skin itch. "It will be over soon!"

I just checked out of my 2 night stay at this hotel, and it pretty much exactly what I expected. I…read morearrived around 11pm to check in, and I was greeted upon arrival as well as given my Hilton Honors bottled waters. The customer service from their front desk team was nothing but great! However, the bed was not super comfortable and the room generally didn't have a great vibe. It felt old, definitely could use renovating, and the cleanliness wasn't quite up to par for a Hilton hotel. I saw some areas that were never touched during housekeeping in my room - specifically in the bathroom. I also had a few bugs (not bed bugs) -- specifically a spider and little gnat-type bugs. Overall, the stay was perfect for what I came to Shreveport for. I would stay here again if I had another 2 night stay, but I would personally choose another Hilton hotel for a longer stay.

This hotel was ok. Not the best area but service was good…read more Checkin was fast and the beds were comfortable. Soap dispenser didn't pump in shower so that was an inconvenience Other than that... hotel was just ok.

We love this place when we come to Shreveport! Beautiful home, delicious breakfast, and very…read morewelcoming with Brian and Jimmy. This will forever be a special place for us to visit! We got married here in 2010!

Our stay here was just perfect! Bryan and Jimmie were excellent hosts and the room was an eclectic…read morecollection of charming history. Breakfast was fresh and the dining area is set up with long and small tables so people get an opportunity to chat with other guests if they want to. Also Bryan had given us a terrific recommendation to go to Maybry's for a special meal. Definitely need to make a reservation here though! We will definitely stay at this B&B again ! Oh and a plus was they are dovgie friendly.